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Aroma Hotel

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Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi

Overview of Aroma Hotel

Aroma Hotel

3 out of 5
Guests rated this property 3.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
11 Butterworth City Centre, Jalan Raja Uda, Butterworth, Penang, 12300

Explore the area

  • Popular LocationSunway Carnival Mall5 min drive
  • Popular LocationSultan Abdul Halim Ferry Terminal5 min drive
  • Popular LocationRaja Tun Uda Ferry Terminal22 min drive
  • AirportPenang (PEN-Penang Intl.)25 min drive

Choose dates to view prices

About this area

Butterworth

Located in Butterworth, Aroma Hotel is in the city centre. Sultan Abdul Halim Ferry Terminal and Raja Tun Uda Ferry Terminal are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Penang Bird Park and Georgetown UNESCO Historic Site. Looking to enjoy an event or a game while in town? See what's going on at Negeri Pulau Pinang Stadium, or consider a night out at Gurney Drive.

What's nearby

  • Sunway Carnival Mall - 5 min drive
  • Sultan Abdul Halim Ferry Terminal - 5 min drive
  • Raja Tun Uda Ferry Terminal - 22 min drive
  • Pinang Peranakan Mansion - 23 min drive
  • Penang City Hall - 23 min drive

Getting around

  • Penang Sentral - 4 min drive
  • Penang (PEN-Penang Intl.) - 25 min drive

Restaurants

  • Pentagon 5 Studio Cafe - 5 min walk
  • Starbucks - 5 min walk
  • Artichoke Cafe - 6 min walk
  • US Pizza - 6 min walk
  • The Ocean Restaurant - 7 min walk

About this property

Aroma Hotel

3-star hotel in Butterworth with free parking
Conference space, a 24-hour front desk and free newspapers are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include tour/ticket assistance and a reception hall. All 248 rooms offer free WiFi, coffee makers and LED TVs with satellite channels. Other amenities available to guests include free bottled water, ceiling fans and showers.
Aroma Hotel offers 248 forms of air-conditioned accommodation with complimentary bottles of water and coffee/tea makers. 32-inch LED televisions come with satellite channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Conveniences

  • Lift
  • Free newspapers in reception
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • Conference space (1100 square feet)
  • Meeting rooms 2

Outdoors

  • Outdoor entertainment area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Doorbell and phone notification
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in fee: MYR 70.00
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MYR 70.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 100 per stay (for stays between 1 January and 31 December)
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Early check-in fee: MYR 70.00 (subject to availability)
  • Late check-out fee: MYR 70.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, debit cards and cash
Safety features at this property include a smoke detector

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Aroma Butterworth
Aroma Hotel
Aroma Hotel Butterworth
Hotel Aroma
Aroma Hotel Butterworth, Penang, Malaysia
Aroma Hotel Hotel
Aroma Hotel Butterworth
Aroma Hotel Hotel Butterworth

Frequently asked questions

Overall score and ratings

3.4
Rating 5 - Excellent. 21 out of 147 reviews
5 - Excellent 14%
Rating 4 - Good. 54 out of 147 reviews
4 - Good 37%
Rating 3 - Okay. 47 out of 147 reviews
3 - Okay 32%
Rating 2 - Poor. 20 out of 147 reviews
2 - Poor 14%
Rating 1 - Terrible. 5 out of 147 reviews
1 - Terrible 3%

3.5/5

Cleanliness

3.5/5

Staff & service

3.7/5

Amenities

3.3/5

Property conditions & facilities

4/5 Good

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2021

4/5 Good

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is convinced but the property is old.
Stayed 2 nights in Mar 2021

4/5 Good

Liked: Staff & service, room comfort
Stayed 1 night in Dec 2020

2/5 Poor

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
good location nearby got a lit of restaurants and convenient store
Stayed 2 nights in Aug 2020