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"This is a proper hotel, room is clean and staff smart"

"The rooms are clean, with parking in the basement, we enjoyed the breakfast,variety of dishes, nice tasty food. Staff are very polite and helpful. But the bed is hard to sleep on, Personally i love asoft confortable bed, I think the beds could be improved. But over enjoyed our stay."

"Great location, close to mall. Good service and facilities. But VERY NOISY hallways, door slamming, carts and echos throughout the night."

"Excellent breakfast, clean with friendly staff"

"Room was nice and quiet with an excellent shower "

"The facility is a good one "

"Very efficient and warm welcome and very attentive staff. The room and breakfast were excellent. Sadly, the restaurant service on three evenings was terrible. I hosted a graduation dinner on 26th Feb. and my guests had to wait 2 hours (YES, 2 hours) for the starters to arrive. Then the main courses arrived one by one, not all together, and ladies were served last. How is this from a hotel claiming to be at the forefront of hospitality and even running a hospitality school."

"Great value, but the hotel was a bit tired. Room was very basic and we asked to be moved to the front of the hotel to a room with a balcony and they kindly obliged. The second room was much nicer overall. Breakfast was simple, with a small buffet and eggs cooked to order. Location was excellent close to the lake and some good restaurants. Walking distance to the Victoria Mall and public transport. Complimentary airport shuttle is included, just don't forget to request it in advance. "

"The hotel has a nice lakeside setting and the airport shuttle service was convenient and appreciated. However, the property feels older and could benefit from updates and general refreshment. There were also many lake flies during our stay, which made the experience less comfortable. We requested a late checkout and, although the manager offered a reduced rate, we still had to pay $50 for a 3:00 pm departure. Overall, it was an average stay with some positives, but there is room for improvement."