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Reviews of GNB Hotel

3.5 out of 5
GNB Hotel
19, Heukgyo-ro, Jung-gu, Busan

Reviews

8.8

Excellent

Rating 10 - Excellent. 498 out of 1003 reviews" "
Rating 8 - Good. 380 out of 1003 reviews" "
Rating 6 - Okay. 87 out of 1003 reviews" "
Rating 4 - Poor. 24 out of 1003 reviews" "
Rating 2 - Terrible. 14 out of 1003 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Vashti

Travelled with family
Rooms were spacious and clean, with basic amenities. Convenient location, walking distance from many amenities with good bus routes and metro close by.
Stayed 6 nights in Apr 2024
Response from GnB HOTEL on 2 May 2024
Hello, this is GnB HOTEL.Thank you for visiting our hotel.Please visit our hotel on your next trip to Busan.We will try to repay you with better service.Thank you.

10/10 Excellent

Song

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleaning lady was extraordinary, kind , and professional.
Stayed 2 nights in Apr 2024
Response from GnB HOTEL on 28 Apr 2024
Hello, this is GnB HOTEL. Thank you very much for visiting our hotel. We will try to repay you with better service when we revisit.

10/10 Excellent

lisa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean hotel that's across the market for lots of dining options. 7 - eleven is nearby and roughly a 7min walk to the fish market and biff square. Can cut through the markets if want to look at shops while walking down to biff square for the delicious hotteok. Thoroughly enjoyed our stay here with kids and staff were all friendly
Stayed 3 nights in Mar 2024
Response from GnB HOTEL on 23 Apr 2024
Hello, this is GnB HOTEL.Thank you very much for visiting our hotel and leaving detailed reviews.If you visit our hotel on your next trip to Busan, we will make sure to repay you with better service.Thank you.

10/10 Excellent

Vanna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very near markets and easy access to bus transportation. Staffs were very helpful and professionnal. They helped us book a huge taxi that fitted our ten luggages and five people~
Stayed 4 nights in Apr 2024
Response from GnB HOTEL on 21 Apr 2024
Hello, this is GnB HOTEL. Thank you very much for visiting our hotel. We will try to repay you with better service when we revisit.

10/10 Excellent

Ekin, Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Big room with a comfortable bed. Area is walkable with many dining options
Stayed 2 nights in Apr 2024
Response from GnB HOTEL on 11 Apr 2024
Hello, this is GnB HOTEL.Thank you for visiting our hotel.Please visit our hotel during your next trip to Busan.We will reward you with better service.thank you

10/10 Excellent

Allan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay.
Stayed 3 nights in Apr 2024
Response from GnB HOTEL on 11 Apr 2024
Hello, this is GnB HOTEL.Thank you for visiting our hotel.We hope you visit our hotel during your next trip to Busan.I hope the day comes when I can see you again.thank you

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is great as it is right across Gukje market, where you can go for shopping and for food. This hotel is also close to bus stops where you can travel from.
Stayed 4 nights in Mar 2024
Response from GnB HOTEL on 2 Apr 2024
Hello, this is GnB HOTEL.Thank you for visiting our hotel.Please visit our hotel on your next trip to Busan.We will try to repay you with better service.Thank you.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Nice & happy 2 night holiday..
Location was great. There are many eateries around. A big marketplace just across the road. (Check out the pops up food stalls during late night in the market, it is quite interesting!) Rooms is clean and spacious. Bed is comfortable, toilet is well maintained (not much space for makeup though, but with reasonable rm rates (can’t complain..) There’s a cafeteria on ground level. Nice & happy 2 nights stayed) Will come back to this hotel again during my next visit.
Stayed 2 nights in Jan 2024
Response from GnB HOTEL on 4 Feb 2024
Hello, this is GnBHOTEL. Thank you for visiting our accommodation. We will always do our best to remember you as a comfortable and friendly accommodation whenever you visit.

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Across the street from the big Busan market and shopping streets.
Stayed 4 nights in Jan 2024
Response from GnB HOTEL on 29 Jan 2024
Hello, I'm GnBHOTEL.Thank you for visiting our dormNo matter when you visit, we will always do our best to remember it as a comfortable and friendly accommodation for you.

8/10 Good

Munsuk

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from GnB HOTEL on 11 Jan 2024
안녕하십니까 GnB HOTEL입니다.저희 호텔에 방문해주셔서 감사드립니다.재방문시에도 더 좋은 서비스로 보답 드릴 수 있도록하겠습니다. 2024년 새해에는 더욱 행복한 일들만가득하시길 기원합니다. 감사합니다.

10/10 Excellent

JU

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I loved this hotel. The room was perfect for my family of 5, and no one had to sleep on a pull out couch or roll away. They provided toothbrushes and bottled water for each of us It was a great experience. Thank you
Stayed 1 night in Jan 2024
Response from GnB HOTEL on 3 Jan 2024
Hello, this is GnB HOTEL.We thank you for being satisfied with your stay at our hotel.Please stop by our hotel next time you travel to Busan.We will reward you with better service.Thank you for visiting.

2/10 Terrible

Patrick

Stayed 1 night in Dec 2023
Response from GnB HOTEL on 31 Dec 2023
안녕하십니까 GnB HOTEL입니다.저희 호텔을 이용해주셔서 감사드립니다.방문시마다 만족 드릴 수 있도록 최선을 다하는 GnB HOTEL이 되겠습니다.앞으로도 많은 방문 부탁드립니다

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff
Stayed 1 night in Dec 2023
Response from GnB HOTEL on 29 Dec 2023
Hello, this is GnBHOTEL. Thank you for visiting our accommodation. We will always do our best to remember you as a comfortable and friendly accommodation whenever you visit.

8/10 Good

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from GnB HOTEL on 21 Dec 2023
안녕하십니까 GnB HOTEL입니다.저희 호텔을 이용해주셔서 감사드립니다.방문시마다 만족 드릴 수 있도록 최선을 다하는 GnB HOTEL이 되겠습니다.앞으로도 많은 방문 부탁드립니다

10/10 Excellent

inback, Edgewater

Stayed 1 night in Nov 2023
Response from GnB HOTEL on 21 Dec 2023
안녕하십니까 GnB HOTEL입니다. 저희 호텔에 방문해주셔서 감사드립니다. 재방문시에도 만족 드릴 수 있도록 하겠습니다. 앞으로도 많은 방문 부탁드립니다

8/10 Good

Linda

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Convenient as it’s opposite to Gukje Market and so many restaurants around to eat. Recommend the bone soup restaurant.
Stayed 3 nights in Nov 2023
Response from GnB HOTEL on 27 Nov 2023
Hello, I'm GnBHOTEL. Thank you for visiting our hotel. We will also satisfy you when you revisit. Please visit us a lot in the future

8/10 Good

BL

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from GnB HOTEL on 25 Oct 2023
안녕하십니까 GnB HOTEL입니다.저희 호텔을 찾아주셔서 대단히 감사드립니다.재방문시에는 더 좋은 서비스로 보답 드릴 수 있는GnB HOTEL이 되겠습니다.고객님을 또 뵐 수 있길 바랍니다.

8/10 Good

Puay Hoon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from GnB HOTEL on 16 Oct 2023
안녕하십니까 GnB HOTEL입니다.저희 호텔에 방문해주셔서 감사드립니다.재방문시에도 만족 드릴 수 있도록 하겠습니다.앞으로도 많은 방문 부탁드립니다

8/10 Good

Jan

Stayed 2 nights in Oct 2023
Response from GnB HOTEL on 13 Oct 2023
안녕하십니까 GnB HOTEL입니다. 저희 숙소를 방문해 주셔서 감사합니다 언제 방문하시더라도 고객님께 편안하고 친절한 숙소로 기억될 수 있도록 늘 최선을 다하겠습니다.

8/10 Good

Sukmook

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from GnB HOTEL on 11 Oct 2023
안녕하십니까 GnB HOTEL입니다.저희 호텔에 방문해주셔서 감사드립니다.언제나 만족 드릴 수 있는 GnB HOTEL이 되겠습니다.환절기 건강 유의하시길 바라며, 또 뵙겠습니다

8/10 Good

Joy

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent reasonably priced breakfast buffet available and cafe on site. Recommend this property. As the rooms had two queen beds, this property is ideal and economical option for families.
Stayed 2 nights in Aug 2023
Response from GnB HOTEL on 23 Aug 2023
Hello, we're GnB HOTEL.Thank you for being satisfied with our hotel visit.We'll do our best to repay you with better service.Please continue to visit us

10/10 Excellent

Alexandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in a great spot! We only stayed for 2 nights but it was perfectly comfortable and the option for breakfast in the morning was very convenient.
Stayed 2 nights in Jun 2023
Response from GnB HOTEL on 30 Jun 2023
Hello, we're GnB HOTEL.Thank you for visiting our hotel.We will greet you with a kind smile even when we revisit.Please continue to visit us

8/10 Good

Brian

Stayed 3 nights in Jun 2023
Response from GnB HOTEL on 24 Jun 2023
안녕하십니까 GnB HOTEL입니다.저희 호텔에 방문해주셔서 감사드립니다.재방문시에도 친절한 미소로 고객님을 맞이하겠습니다.앞으로도 많은 방문 부탁드립니다

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Some bugs in the hotel room
Stayed 1 night in Jun 2023
Response from GnB HOTEL on 16 Jun 2023
Hello, we're GnB HOTEL.First of all, I'm really sorry to make you feel disappointed.We will manage it more thoroughly so that we can satisfy you next time.Thank you for using it.

10/10 Excellent

Kwang Won

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place!!! Highly recommended.
Stayed 2 nights in Jun 2023
Response from GnB HOTEL on 15 Jun 2023
Hello, we're GnB HOTEL.Thank you for visiting our hotel.We will try to repay you with better service when we visit Busan next time.Thank you.

8/10 Good

Stephanus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel value for you money
Stayed 6 nights in May 2023
Response from GnB HOTEL on 4 Jun 2023
Hello, we're GnB HOTEL.Thank you very much for booking our hotel.We will make sure to provide clean rooms and friendly services when you revisit.Please continue to visit us

10/10 Excellent

Vivian

Stayed 3 nights in May 2023
Response from GnB HOTEL on 12 Jun 2023
안녕하십니까 GnB HOTEL입니다.저희 호텔에 방문해주셔서 감사드립니다.재방문시에도 친절한 미소로 고객님을 맞이하겠습니다.앞으로도 많은 방문 부탁드립니다

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Excellent room, fantastic location and great breakfast although we had to pay extra for ours as not included in our rate.
Stayed 3 nights in May 2023
Response from GnB HOTEL on 19 May 2023
Hello, we're GnB HOTEL.Thank you for visiting our hotel.We will greet you with a kind smile even when we revisit.Please continue to visit us

8/10 Good

Aileen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is ok, but location is a bit far from popular tourist attractions. The bed & pillows were too firm and uncomfortable to sleep. Not enough towels provided for a family of 5. The room is a bit cramped!
Stayed 2 nights in Apr 2023
Response from GnB HOTEL on 29 Apr 2023
Hello, we're GnB HOTEL.Thank you for visiting our hotel.If you have any inconvenience, please contact the front deskWe will help you as soon as possible.Please visit us a lot and see you again

8/10 Good

Remant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and the property itself are great. The hotel is in the middle of a very busy area.
Stayed 2 nights in Apr 2023
Response from GnB HOTEL on 14 Apr 2023
Hello, we're GnB HOTEL.Thank you for being satisfied with using our hotel,Please visit our hotel when you visit Busan next time.We'll become GnB HOTEL who can repay you with better service.

10/10 Excellent

Regine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Will be back again!
Stayed 4 nights in Apr 2023
Response from GnB HOTEL on 8 Apr 2023
Hello, we're GnB HOTEL. Thank you for being satisfied with your visit. Please continue to use it

6/10 Okay

Yasmin

Liked: Staff & service, room comfort
Disliked: Cleanliness
Okay stay
Good experience overall in this hotel. I did early check-in. It was fast the staff was nice. Location wise it’s located near famous markets and easy access to public transportation. However it’s a bit far from the beaches. It’s not the cleanest place I ever been, so it’s a little bit uncomfortable. There was a funky smell in the room and spots everywhere on the wall. The carpet was very dirty. The bathroom was clean but the slipper seemed to be there forever (very dirty). The complimentary drinks(coffee&tea) tasted very bad, I could tell it’s bad quality.
Coffee bag!
Bathroom slipper
Stayed 2 nights in Feb 2023
Response from GnB HOTEL on 12 Feb 2023
Hello, we're GnB HOTEL.I'm very sorry for the inconvenience of using our hotel.I will try to improve the part you told me.I look forward to your continued visits.Thank you.

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Stayed 6 nights in Jan 2023
Response from GnB HOTEL on 9 Feb 2023
Hello, we're GnB HOTEL.Thank you for taking the time to leave a review.If you come to our hotel next time you travel to Busan,we will repay you with better serviceSee you again.

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Stayed 1 night in Feb 2023
Response from GnB HOTEL on 9 Feb 2023
Hello, we're GnB HOTEL.Thank you for using our hotel.Please visit again.

10/10 Excellent

Lachlan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2023
Response from GnB HOTEL on 8 Mar 2023
안녕하십니까 GnB HOTEL입니다.저희 호텔에 방문해주셔서 감사드립니다.

10/10 Excellent

Phi Son

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in the centre of Busan with bus stops, subway station, easy to get to places. The family room was cozy with the view of vibrant street and huge market on the other side. Close to every interesting spots : Gukje market, Nampodong shopping street, BIDF square, Lotte mall., Galjachi fish market.Staff were friendly and helpfull. Very clean every corner in the hotel. Well recomended.
Response from GnB HOTEL on 29 Dec 2022
Hello, we are GnB HOTEL. hank you for your detailed reviews and recommendations about our hotel. If you come to our hotel on your next trip to Busan,we will repay you with better service. I hope you will always be healthy and happy in the upcoming 2023 New Year. Thank you.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Acceptable for a short stay in Busan
The GNB hotel was conveniently located about seven minutes walk from the Jagalchi station and almost directly across from an entrance to the Gukje Market. Other major markets are adjacent as are many restaurants and bars. The room / bathroom was on the smallish side and was modestly furnished / decorated. The bed was comfortable, and the sound level ok, despite the busy road just outside the hotel's front door. The front desk staff spoke good English. I only tried the breakfast buffet once, mid morning, and the room was vacant and the spread not well-stocked, or the dishes very fresh. It is probably different first thing in the morning. However, the space in the basement feels a bit sterile and not necessarily enjoyable for an eating experience.
Stayed 2 nights in Nov 2022
Response from GnB HOTEL on 6 Dec 2022
Hello, I'm GnB HOTEL.I'm very sorry for the inconvenience of using our hotel.We will try to improve what you said.Please visit us a lot in the future.Thank you.

10/10 Excellent

Jeeyoung, APO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Response from GnB HOTEL on 1 Dec 2022
Hello.This is GnB HOTEL.Thank you for visiting our hotel.Please stop by our hotel when you visit Busan next timeWe will repay you with better service.Thank you.

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great deal! Within walking distance of many things to do or see. Conveniently located near restaurants & bus stops.
Stayed 3 nights in Nov 2022
Response from GnB HOTEL on 29 Nov 2022
Hello, I'm GnB HOTEL.Thank you for being satisfied with our hotel usePlease visit our hotel next time you visit Busan.We will be GnB HOTEL who can repay you with better service.

10/10 Excellent

Laura

Stayed 2 nights in Nov 2022

8/10 Good

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2022

6/10 Okay

Byung Ho

Stayed 1 night in Oct 2022
Response from GnB HOTEL on 13 Oct 2022
안녕하십니까 GnB HOTEL입니다.방문에 만족해주셔서 감사드립니다.앞으로도 많은 이용 부탁드립니다

10/10 Excellent

Raymond, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2022

10/10 Excellent

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and the area around the hotel was filled with convenience stores and a large market across the street. Price is very good and it feels like a luxury hotel.
Stayed 2 nights in May 2022
Response from GnB HOTEL on 9 Jun 2022
Hello, we're GnB HOTEL. Thank you for visiting our hotel. We will make sure you are satisfied even if you visit again. If you visit Busan again, please visit our hotel. Thank you.

8/10 Good

Tricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family room for 5
Our family of 5 was able to stay in one room with three beds. 👍 It was a tight fit, but we liked being in one room. The bathroom was clean, but the drain for the shower is located outside the shower, under the sink (there is a tiny space under the shower wall for the water to flow out). The floor becomes extremely wet because it doesn’t flow directly into the drain. Parking it’s sparse; we have a minivan and I’m not sure we could have fit in the parking garage. There is one spot outside that we were lucky enough to grab every time we needed it. The view of the Busan Tower from the room is fantastic. The hotel is in a great location to walk to many tourist sights.
Night view from our room
Morning view from our room
Stayed 2 nights in Dec 2021
Response from GnB HOTEL on 28 Dec 2021
Hello, we are GnB HOTEL. Thank you for visiting our hotel. We will not lose our kindness even if we visit again. I hope many of you come.

8/10 Good

Jenelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021
Response from GnB HOTEL on 2 Aug 2021
안녕하십니까^^ GnB HOTEL입니다. 저희 호텔에 방문해주시고 후기까지 남겨주셔서 감사드립니다.재방문시에도 더 좋은 서비스로 보답 드릴 수 있도록 하겠습니다.더워지는 날씨 모쪼록 건강 유의하시길 바라며, 또 뵙겠습니다.감사합니다^^

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2020
Response from GnB HOTEL on 25 May 2020
안녕하십니까 저희 호텔 이용에 감사드리며 재방문시에도 만족하실 수 있도록 더 노력하겠습니다. 후기에 다시 한번 감사드리며 더워 지는 날씨 건강 유의 하십시오^^

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two comfortable queen sized beds in a room that has all the necessities ( small refrigerator, stand shower with a huge shower head option, electric water heater, two bottles of free water, tv, bidet toilet, and the great location right in front of traditional ggangtong market.... def will come back every time I want to eat some great foods and hang out with great people!!!!
Stayed 1 night in May 2020
Response from GNB HOTEL on 25 May 2020
Hello Thank you for using our hotel. I'll make sure you're satisfied with your revisit. Thank you.

8/10 Good

HOON LENG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and clean.
Stayed 4 nights in Jan 2020
Response from b on 9 Jan 2020
Thank you for staying our hotel. We hope to see you again.

10/10 Excellent

thx, Seoul

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and good service! Clean room I will stay again next time!
Stayed 1 night in Dec 2019
Response from b on 31 Dec 2019
This is the GnB Hotel. Thank you for visiting our hotel. Be happy always.