Bunkamura

The was very clean including the washroom. The room was well stocked with everything we need. The staff was very helpful and friendly. I would stay there with my family again if we visited Ueno.

Localisation exceptionnelle

Overall, a pretty pleasant stay with some nice surprises, but just enough that was not great that I won't be inclined to rebook (especially for these prices). Pros: - It was lovely having a balcony to step out and get some fresh air - My bathtub had jets! plus there were complementary bath salts - Tower view was amazing - The atrium is something out of sci fi -- felt like being in a spacecraft - 2 bottles of complementary water in the room - Lawson konbini in the basement - Wonderful park just outside - When I had A/C challenges, they brought a bladeless fan, very helpful - Bluetooth speaker on desk that paired easily with my phone - Firm but comfortable bed (pretty standard in Japan, except the ANA hotels where the beds are like rock) - Great bathroom lighting - Bell desk service was very warm and helpful Cons: - Use of the pool is not included in the room rate, even the club room, and costs Y3,000 - Also, the pool is really just for working out (laps or walking), not so much for relaxing, it's not a relaxing atmosphere - At tea time in the lounge, the food platters were empty 90% of the time - The A/C struggled when it was a hot day out out, it couldn't cool below 24 C, which is too warm for sleeping, but the fan they brought helped a lot - Light switches in the room are not easy to understand; I never did figure out how to control one or two, and I never figured out how to turn on the do-not-disturb light outside my room (but I saw othr rooms with it on)