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Overview of Courtyard Buffalo Downtown / Canalside

Photo gallery

Featured image
Indoor spa bath
Indoor pool
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board

Courtyard Buffalo Downtown / Canalside

3 out of 5

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationCanalside3 min walk
    Popular LocationKeyBank Center4 min walk
    Popular LocationBuffalo Niagara Convention Center15 min walk
    AirportBuffalo, NY (BUF-Buffalo Niagara Intl.)17 min drive

Choose dates to view prices

About this area

Buffalo

Located in Buffalo, Courtyard Buffalo Downtown / Canalside is next to a golf course and on the waterfront. The area's natural beauty can be seen at Canalside, while Shea's Performing Arts Center and Buffalo Museum of Science are cultural highlights. Check out an event or a game at KeyBank Center, and consider making time for Buffalo Zoo, a top attraction not to be missed. Discover the area's water adventures with nearby kayaking, or enjoy the great outdoors with horse riding and hiking/biking trails.
Popular Location

What's nearby

  • Canalside - 3 min walk
  • KeyBank Center - 4 min walk
  • Consulate General of Canada - 5 min walk
  • Niagara Square - 14 min walk
  • Buffalo Niagara Convention Center - 15 min walk

Getting around

  • Erie Canal Harbor Station - 2 min walk
  • Buffalo-Exchange Street Station - 4 min walk
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 17 min drive

Restaurants

  • The Bistro — 1 min walk
  • Pizza Plant — 1 min walk
  • Pizza Plant - 4 min walk
  • Liberty Hound - 5 min walk
  • Pearl Street Grill & Brewery - 6 min walk

About this property

Courtyard Buffalo Downtown / Canalside

Waterfront Buffalo hotel in Downtown Buffalo, walk to KeyBank Center
Along with 2 restaurants, this hotel has an indoor pool and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a spa tub are on-site. All 102 rooms provide free WiFi and free wired Internet, Smart TVs with cable channels, and conveniences such as fridges and microwaves. For a bit of entertainment, flat-screen TVs come with Netflix, and guests will also find coffee makers and free local calls. Limited housekeeping is available.
Courtyard Buffalo Downtown / Canalside offers 102 forms of accommodation with a safe and coffee/tea makers. 42-inch Smart televisions come with premium cable channels and Netflix. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Buffalo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a limited basis.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7 AM–10 AM on weekends: USD 15 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar

Things to do

  • 24-hour fitness centre
  • 18 holes of golf
  • Indoor pool
  • Hot tub

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (limited)
  • Laundry facilities

Languages spoken

  • English

Business services

  • Business centre
  • Conference space (1036 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Lever door handles
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 42-inch smart TV
  • TV channels
  • Netflix
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 3:00 PM - anytime

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to March 31 2021 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per pet, per day
2 per room (up to 75 lbs/34 kg)
Pets cannot be left unattended
Food and water bowls are available
Service animals are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: USD 15 per person (approximately)
  • Valet parking fee: USD 18 per day
  • Pet fee: USD 50 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Courtyard Buffalo Downtown
Courtyard Buffalo Downtown Canalside
Courtyard Canalside
Courtyard Canalside Hotel Buffalo Downtown
Courtyard Buffalo Downtown Canalside Hotel
Courtyard Canalside Hotel

Frequently asked questions

4.5
Wonderful
Rating 5 - Excellent. 317 out of 482 reviews
5 - Excellent 66%
Rating 4 - Good. 114 out of 482 reviews
4 - Good 24%
Rating 3 - Okay. 26 out of 482 reviews
3 - Okay 5%
Rating 2 - Poor. 15 out of 482 reviews
2 - Poor 3%
Rating 1 - Terrible. 10 out of 482 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service, beautiful room and pretty good location. There's a Starbucks in the lobby, which I loved! Very near to Canalside, unfortunately, it was too cold to walk to it. Very pleased and I do recommend this hotel.
Stayed 1 night in May 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Once you figure out the key your good to go.
Stayed 1 night in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly Recommended! My 5 day stay here was great. Even though my flight didn’t get in until very late on a Thursday, the front desk was ready to assist me and get me taken care of. Every employee there that I encountered was extremely helpful and kind, which was a huge and greatly appreciated thing, being that I was having to stay there under very tough circumstances. The room was very clean and everything worked well. I also felt very safe and secure even though I had heard that the area I was staying in wasn’t very safe. They had a security guard there every night and all of the entrances and exits (even the elevator and parking lot) were very secure.
Stayed 4 nights in May 2021

3/5 Okay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed for 3 nights. 2 of the 3 the AC kept breaking. No offer of a new room, or any compensation. Not looking for free, but when it's 80 in your room at night, you don't get good sleep. No apologies, nothing.
Stayed 3 nights in Apr 2021

2/5 Poor

Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Apr 2021