Dear Jennifer,Thank You so much for your kind feedback, we are more than happy to hear that You have enjoyed your stay. Please accept my sincere apologies regarding the air-condition malfunction. We are going to investigate this case, in order to avoid any further inconveniences. Wishing You all the best!

Dear Izabela,Thank You for your feedback. We appreciate every feedback, in order to improve our services to provide extraordinary services for our guests. We hope to see You again in the future.

Dear Ellen,Thank You so much for our kind feedback. We are more than happy to see that You have enjoyed your stay here with us!We hope we can welcome You here with us again!Wishing You all the best!

Dear Abbie,Thank You so much for your feedback. We appreciate your kind words. Hope to see You again! Warm regards.

Dear Lacrisa,Thank You so much for your feedback.Please accept our sincere apologies regarding the inconveniences You have had during your stay. We are going to investigate these issues, to avoid any reoccurrence in the future. We hope to see You again, and we will do our best to make your stay extraordinary in every way.

Dear Juan, Thank You so much for your feedback. We hope to see you again in the future! All the best.

Dear Sharon, Thank you for sharing your feedback! We're delighted to hear that you had a fantastic stay with us and enjoyed our lovely rooms, breakfast, and service. We apologize for any inconvenience caused by the rooftop bar not being open during your visit; we understand how disappointing that can be. We appreciate your understanding regarding the situation and are grateful for your recommendation. We hope to have the opportunity to welcome you back again soon for an even more enjoyable experience.Best regards, Róbert RizDirector of Rooms

Dear Esben, thank you very much for your recent stay at Hard Rock Hotel Budapest. We are really glad that you were satisfied with our services. Best regards, Róbert RizDirector of Rooms

Dear Moshe, Thank you so much for taking the time to share your fantastic feedback! We are thrilled to hear that your experience, from the initial communication before your arrival to the check-out process, was nothing short of perfect.It warms our hearts to know that you felt well taken care of and that our efforts contributed to making your stay enjoyable. We strive to provide exceptional service, and it's immensely rewarding to receive a 10 out of 10 rating from you.We look forward to welcoming you back on your next visit! Should you have any special requests or preferences for your future stays, please don't hesitate to let us know. Your satisfaction is our top priority.Once again, thank you for choosing us, and we can't wait to host you again.Warm regards, Róbert RizDirector of Rooms

Dear Daniel, thank you for your recent stay at Hard Rock Hotel Budapest! I am glad that overall you enjoyed your stay with us. Best regards, Róbert RizDirector of Rooms

Dear Joseph, thank you for staying at Hard Rock Hotel Budapest! We are happy that you found everything good.All the best! Róbert RizDirector of Rooms

Dear Our Guest,Thank you for taking the time to share your feedback with us regarding your recent stay at Hard Rock Hotel Budapest. We sincerely apologize for the inconveniences you experienced, and we deeply regret that we fell short of meeting your expectations.We understand the importance of a comfortable and secure accommodation, especially for families, and we genuinely apologize for the mix-up with the suite reservation. We are sorry that the connecting rooms did not provide the desired privacy, and we will thoroughly investigate the issue with the doors being left open despite assurances. Your concerns are valid, and we assure you that corrective measures will be taken to prevent any recurrence.Your comments about the amenities in the rooms, the quality of food, and the service you received at the restaurant and room service are duly noted. We are committed to delivering a high standard of service, and we are disappointed to learn that we did not meet your expectations in these areas. Your feedback regarding the inconsistent quality and lack of professionalism will be shared with the relevant departments for immediate improvement.Regarding the rooftop bar, we apologize for the inconvenience caused by its closure during your stay. We understand the importance of providing a complete experience, and we will address this matter to ensure that the bar is operational as per our standard operating hours.We appreciate your patience and understanding, and we would like to assure you that your feedback is invaluable to us. We take your comments seriously, and we will use them as a constructive tool for enhancing our services. It is our sincere hope that you will consider giving us another opportunity to serve you better in the future.Once again, we apologize for any inconvenience caused during your stay and appreciate your candid feedback.Warm regards,Róbert RizDirector of Rooms

Dear Jamie, Thank you very much for your excellent review! Your positive feedback is greatly appreciated, and I'm glad to hear that you had a positive experience. If there's anything else I can assist you with or any further feedback you'd like to share, please feel free to let me know.Best regards, Róbert RizDirector of Rooms

Dear Patricia, Thank you for taking the time to share your positive feedback! We're thrilled to hear that you found our location to be excellent and that our staff was friendly and helpful. Providing a great experience for our guests is our top priority, and it's always rewarding to know that our efforts have made a positive impact. If there's anything specific you'd like to highlight or if there are areas where we can further improve, please feel free to let us know. We appreciate your support and hope to have the pleasure of welcoming you back in the future!Best regards, Róbert RizDirector of Rooms

Dear Lucy, Thank you so much for taking the time to share your fantastic experience at Hard Rock Hotel Budapest! We are thrilled to hear that you enjoyed your stay and that our team was able to contribute to making your visit memorable.At Hard Rock, we strive to provide a rockin' experience for all our guests, and it's truly rewarding to know that we hit the right notes during your stay. Our team works hard to create a unique and vibrant atmosphere, and it's always a pleasure to hear when we've succeeded in doing so. We can't wait to welcome you back for another unforgettable stay.Thank you once again for choosing Hard Rock Hotel Budapest.Kind regards, Róbert RizDirector of Rooms

Dear Brian, Thank you so much for taking the time to share your fantastic experience at Hard Rock Hotel Budapest! We are thrilled to hear that you enjoyed your stay and that our team was able to contribute to making your visit memorable.At Hard Rock, we strive to provide a rockin' experience for all our guests, and it's truly rewarding to know that we hit the right notes during your stay. Our team works hard to create a unique and vibrant atmosphere, and it's always a pleasure to hear when we've succeeded in doing so. We can't wait to welcome you back for another unforgettable stay.Thank you once again for choosing Hard Rock Hotel Budapest.Kind regards, Róbert RizDirector of Rooms

Dear Mark, Thank you for choosing Hard Rock Hotel Budapest for your recent experience. We appreciate your feedback and take every review seriously as we strive to provide the best service possible.I noticed that your recent review was rated 1 out of 5, and I wanted to reach out to express our sincere concern. Your insights are invaluable to us, and we would greatly appreciate it if you could provide more details about your experience. Understanding the specifics of your concerns will help us identify areas for improvement and ensure that we address any issues promptly.Your satisfaction is our top priority, and we want to make sure we address any concerns you may have had during your visit. Please feel free to share more details about your experience, whether positive or negative, so that we can take the necessary steps to enhance our services.If you prefer to discuss your feedback in person or over the phone, please let us know a convenient time for you, and we will make arrangements accordingly.Thank you once again for choosing Hard Rock Hotel Budapest We value your input and look forward to the opportunity to make things right.Best regards,Róbert Riz

Dear Stephen, I'm delighted to hear that you had such a fantastic experience at Hard Rock Hotel Budapest! We strive to provide exceptional service and a memorable stay for our guests, and it's wonderful to know that we've succeeded in your case. Thank you for your kind words, and we look forward to welcoming you back in the future. If there's anything specific you enjoyed or any suggestions you have for us to make your next stay even better, please feel free to share. Your feedback is valuable to us!Best regards, Róbert RizDirector of Rooms

Dear Tommaso, Thank you for your wonderful feedback! We're delighted to hear that you enjoyed your stay with us. It's great to know that you appreciated our inviting atmosphere, the modern and clean room, and our comfortable beds. We look forward to welcoming you back on your next visit! Your kind words inspire us to continue providing excellent service.Best regards, Róbert RizDirector of Rooms

Dear Agnieszka, Thank you for your wonderful review! We're thrilled to hear that you had a great experience during your stay with us. Our team takes pride in creating a warm and welcoming atmosphere, and we're delighted to know that you found our staff helpful and friendly. It's also fantastic to hear that you enjoyed the delicious food in our restaurant and appreciated the fantastic location. We can't wait to welcome you back in the future for another fantastic stay. Your kind words mean a lot to us!Best regards, Róbert Riz Director of Rooms

Dear Suzanne,Thank you so much for taking the time to leave such a wonderful review of our hotel. We are thrilled to hear that you had an enjoyable stay and appreciated the various aspects of our establishment.It's great to know that you found our hotel to be of lovely quality with good facilities and dining options. We take pride in offering our guests a comfortable and enjoyable experience. We're delighted you were able to take advantage of our two nice bars and the regular live music – it's always a pleasure to provide some entertainment.Your mention of the convenient walking distance to the river and main sites is much appreciated. We strive for an ideal location that allows our guests to explore the surroundings easily.We take your feedback seriously, and we'll definitely consider your tiny grumble regarding the decaf coffee and milk-free dessert options. We aim to accommodate the diverse preferences of our guests, and your input helps us improve in that regard.And how cool is it that you can borrow a guitar to play in your room? We love providing unique amenities to enhance your stay and make it memorable.Once again, thank you for choosing Hard Rock Hotel Budapest, and we hope to have the pleasure of welcoming you back in the future. If there's anything specific you'd like for your next visit, please let us know, and we'll do our best to make it happen.Warm regards,Róbert RizDirector of Rooms

Dear Alex, I would like to thank you for taking time of your day to fill out our online satisfaction survey. Based on your scores, it appears that you enjoyed your stay with us and that we met your expectations with our products and services we offer. Thank you for your nice comment on our friendly and polite staff.It means a lot to us! We are truly looking forward to welcoming you back in the not-too-distant future and in the meantime, if there is anything I can do for you, please do not hesitate in reaching out. Kind regards, Klaudia, Assistant Front Office Manager, Hard Rock Hotel Budapest

Dear Sarah, I was extremely pleased to read your fantastic review about your stay at Hard Rock Hotel Budapest. Satisfying our guests is our goal, we strive to exceed expectations every day and are thrilled that our efforts did not go unnoticed. We hope to have the pleasure to welcome you again for another relaxing journey soon again! Best regards, Róbert Riz Director of Rooms

Dear Donald, I would like to thank you for taking time of your day to fill out our online satisfaction survey. Based on your scores, it appears that you enjoyed your stay with us and that we met your expectations with our products and services we offer. It is a pleasure to read that you had a nice time with us. Thank you for your nice comment on our amazing beds. It means a lot to us! We are truly looking forward to welcoming you back in the not-too-distant future and in the meantime, if there is anything I can do for you, please do not hesitate in reaching out. Kind regards, Róbert Riz, Director of Rooms

Dear Adam, Thank you for your review! We're thrilled to hear that you enjoyed the rockstar theme and found our customer service to be excellent. We take great pride in creating a fun and memorable experience for our guests, and it's wonderful to know that we succeeded in making your stay enjoyable. If you have any suggestions or feedback on how we can make your next visit even better, please don't hesitate to share. We look forward to welcoming you back in the future for another rockstar-worthy stay!Kind regards,Róbert RizDirector of Rooms

Dear Karl, I was extremely pleased to read your fantastic review about your stay at Hard Rock Hotel Budapest. Satisfying our guests is our goal, we strive to exceed expectations every day and are thrilled that our efforts did not go unnoticed. Your kind comment regarding our excellent staff is our biggest reward, and I have shared it with the team already. We hope to have the pleasure to welcome you again for another relaxing journey soon again! Best regards, Róbert Riz Director of Rooms

Dear John, From the bottom of my heart, thank you for all your kinds words about our staff and the service level you experienced with us at the Hard Rock Hotel Budapest. Rest assured, we share every review with the whole team, and they too thank you for letting us know we could help make your trip to Budapest everything you could hope for. We are very much looking forward to seeing you again. If there is anything we can do to be of service to you in the future, please let us know. Best regards, Róbert Riz Director of Rooms

Dear Abdullah, thank you very much for choosing Hard Rock Hotel Budapest for your recent stay. I am happy to read that you liked our location and also thank you for mentioning our friendly staff. It comes to my attention that overall you were not satisfied with your stay. Would you be so kind to share with me more details to know where we should improve our services. Best regards, Róbert Riz Director of Rooms

Dear Lydia,, From the bottom of my heart, thank you for all your kinds words about our staff and the service level you experienced with us at the Hard Rock Hotel Budapest. Rest assured, we share every review with the whole team, and they too thank you for letting us know we could help make your trip to Budapest everything you could hope for. We are very much looking forward to seeing you again. If there is anything we can do to be of service to you in the future, please let us know. Best regards, Róbert Riz Director of Rooms

Dear Irina, Thank you for reviewing your stay with us! We truly value guest feedback and were so pleased to welcome you to Hard Rock Hotel Budapest. It is always a pleasure to receive positive comments and we are thrilled to know you enjoyed our central location, stylish interiors as well as our amazing staff. l look forward to welcoming you back in the future. Warm regards, Róbert Riz Director of Rooms

Dear Andrew, We are thrilled that we could exceed your expectations and could contribute to making your recent Budapest trip an amazing experience. Thank you for sharing your feedback, which would be truly beneficial for future guests. It would be a great pleasure hosting you again, shall your ways lead you back to the Hungarian capital. Best regards, Róbert Riz Director of Rooms

Dear Fabian, From the bottom of my heart, thank you for all your kinds words about our staff and the service level you experienced with us at the Hard Rock Hotel Budapest. Rest assured, we share every review with the whole team, and they too thank you for letting us know we could help make your trip to Budapest everything you could hope for. We are very much looking forward to seeing you again. If there is anything we can do to be of service to you in the future, please let us know. Best regards, Róbert Riz Director of Rooms

Dear Jagdeep, Thank you for taking the time to share your experience at our hotel. We greatly appreciate your kind words and are pleased to hear that you found no faults with our establishment, the room, or our staff. It is always our aim to provide a comfortable and enjoyable stay for all of our guests, and we are delighted that we met your expectations. Best regards, Róbert Riz Director of Rooms

Dear Nicholas, I was happy to read that you had such a memorable experience in Hard Rock Hotel & you had a great time in Budapest! This is very motivating for us to continue delivering the highest level of service and also very glad that you shared your sound of your stay with future Rock Stars as well! I sincerely hope that we will have the opportunity of welcoming you back soon! Kind Regards, Best regards, Róbert Riz, Director of Rooms

Dear Nathalie, thank you very much for your recent stay at Hard Rock Hotel Budapest. It comes to my attention that our services did not meet with your expectation, for this let you accept my sincere apology. I hope overall you had a nice stay with us! Best regards, Róbert RizDirector of Rooms

Dear Julianne, I was happy to read that you had such a memorable experience in Hard Rock Hotel & you had a great time in Budapest! This is very motivating for us to continue delivering the highest level of service and also very glad that you shared your sound of your stay with future Rock Stars as well! I sincerely hope that we will have the opportunity of welcoming you back soon! Kind Regards, Best regards, Róbert Riz, Director of Rooms

Dear Stephia, thank you very much for your recent stay at Hard Rock Hotel Budapest. I was happy to read that you had such a memorable experience and you liked our comfortable beds , our Sessions restaurant and our location. This is very motivating for us to continue delivering the highest level of service. Warmest regards, Róbert RizDirector of Rooms

Dear Jane, I was happy to read that you had such a memorable experience in Hard Rock Hotel & you had a great time in Budapest! This is very motivating for us to continue delivering the highest level of service. Warm regards, Róbert RizDirector of Rooms

Dear Yong, I was happy to read that you had such a memorable experience in Hard Rock Hotel & you had a great time in Budapest! This is very motivating for us to continue delivering the highest level of service. We hope we will have another chance to welcome you again in our hotel! Kind regards, Róbert RizDirector of Rooms

Dear Eric, Greetings from the heart of Budapest!I wanted to thank you for taking time of your day to fill out our online satisfaction survey.Based on your scores, it appears that you enjoyed your stay with us and that we met your expectations with our products and services we offer.We are truly looking forward to welcoming you back in the not-too-distant future and in the meantime, if there is anything I can do for you, please do not hesitate in reaching out.Kind regards, Réka Kabai

Dear John, I would like to thank you for taking time of your day to fill out our online satisfaction survey. Based on your scores, it appears that you enjoyed your stay with us and that we met your expectations with our products and services we offer. We really do appreciate your coment on our lovely staff and excellent location. That means a lot to us! We are truly looking forward to welcoming you back in the not-too-distant future and in the meantime, if there is anything I can do for you, please do not hesitate in reaching out. Kind regards, Klaudia, Hard Rock Hotel Budapest

Dear Maria, thank you very much for your recent stay at Hard Rock Hotel Budapest. We are really happy that you liked our services and hope had a nice time in our lovely city. Best regards, Róbert RizDirector of Rooms

Dear Juan,Thank you so much for choosing us for your latest visit to Budapest. We are more than happy that you have enjoyed your stay with us. We hope we can welcome you again soon! Kind regards, Attila