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"Very friendly and helpful staff, clean and great location. Easy walking or public transportation. "

"The staff was absolutely amazing! Very kind and professional!"

"Mood lighting in the elevatorscis too dark to see the numbers for the various floors, particular after coming in from outside in bright sunshine"

"Good value-Large rooms-no fridge"

"The breakfast buffet was good, with a variety of good offerings, though at 25 Euros it was overpriced. The evening buffet at the same price was dreadful, and the a la carte pizza, pasta, and salad offerings were not much better. Management should be embarrassed to offer such dreck, especially in a city like Vienna. "

"The staff is super friendly and amazing! They were quick to answer questions & provide us with alternative suggestions if we were hitting road blocks regarding our itinerary. They were quick to accommodate and resolve any issue that came up. I would highly recommend this hotel to all travelers seeking a beautiful hotel at a great price. My only critique is the air conditioning is not turned on until hot weather is consistent. I tend to run a little on the warm side & immediately tried to turn on the air. For fear something was broken I let the concierge know the AC wasn't working, they explained it isn't turned on until warmer weather is regular. So just know this ahead of time. This was a minor issue. We slept with the windows open at night, the traffic does get loud if you have a street view in the early morning hours & we had to close it via noise. But if you have a courtyard view I assume the noise would be much less of an issue. The restaurant has a wonderful buffet in the morning. I'm not a breakfast eater but we did partake one morning. Everything tasted AMAZING!!! If you love a good hearty breakfast you should try it. I made up for what I didn't eat with cappuccino. There is no rush to hurry to finish your food. DO NOT take your phone in unless you put it on SILENT! The people eating are there to socialize and enjoy their food. (Tip for Americans who can't seem to part with devices)."

"Although I arrived earlier than the standard check-in time, the staff were kind enough to accommodate me, which I really appreciated. The room was clean and comfortable overall. However, it did get quite warm at some point, which made it a bit less comfortable. On a positive note, the breakfast was very good with a nice selection. Overall, a pleasant stay with friendly service"

"It was a fine stay - great location; the physical property is very nice, serviceable. I think I caught a weekend when the price was elevated (marathon). So the expense (~$500 euro / night) made it an unfavorable relative to the room quality"

"I recommend this hotel to anyone as it is close to shops and historic buildings. Great staff, clean room and amenities. breakfast is also good with variety of selection. Hotel area feels very safe to walk around. Close to train station and The mall. "