Title: Punta Diamante Premium Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Punta Diamante Premium Hotel Art Deco hotel with 3 restaurants and full-service spa ![Reception](https://images.trvl-media.com/lodging/12000000/11680000/11678600/11678591/c842e5b8.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor pool, open 9:00 AM to 5:00 PM, pool loungers, lifeguards on site](https://images.trvl-media.com/lodging/12000000/11680000/11678600/11678591/0fa55cc3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Presidential Suite, 3 Bedrooms | 1 bedroom, premium bedding, down duvets, memory-foam beds](https://images.trvl-media.com/lodging/12000000/11680000/11678600/11678591/5c1e83c9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 restaurants, breakfast, lunch, dinner served; Italian cuisine ](https://images.trvl-media.com/lodging/12000000/11680000/11678600/11678591/8074a55f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Presidential Suite, 3 Bedrooms | Terrace/patio](https://images.trvl-media.com/lodging/12000000/11680000/11678600/11678591/3d1d09a7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Near Floridablanca Park, Punta Diamante Premium Hotel offers travelers a free cooked-to-order breakfast and Italian cuisine in one of three restaurants. Guests can enjoy the golf course, relax on the rooftop terrace, visit the spa, or use high-speed WiFi. 9.4 Exceptional ## Popular amenities - Hot tub - Bar - Spa - Pool - Parking included - Gym ## Room options ### Check availability for these dates Tonight [Oct 17 - Oct 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=11678591&PinnedHotelID=11678591&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=11678591&PinnedHotelID=11678591&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 18 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=11678591&PinnedHotelID=11678591&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=11678591&PinnedHotelID=11678591&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=11678591&PinnedHotelID=11678591&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=11678591&PinnedHotelID=11678591&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=11678591&PinnedHotelID=11678591&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=11678591&PinnedHotelID=11678591&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 4 of 4 rooms ![Premium Room | Reception](https://images.trvl-media.com/lodging/12000000/11680000/11678600/11678591/bc2f0d82.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room 9.6 Exceptional 8 reviews ### Highlights Balcony Soundproofed Air conditioning Fridge Plasma TV Separate bedroom Memory foam bed Down duvet - 452 sq ft - Sleeps 3 - 1 King Bed OR 2 Single Beds ![Junior Suite | 1 bedroom, premium bedding, down duvets, memory-foam beds](https://images.trvl-media.com/lodging/12000000/11680000/11678600/11678591/e98c12c4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 10.0 Exceptional 2 reviews ### Highlights Balcony Separate dining area Separate sitting area Soundproofed Air conditioning Free rollaway/extra beds Free cots/infant beds Fridge - 753 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ![Suite | 1 bedroom, premium bedding, down duvets, memory-foam beds](https://images.trvl-media.com/lodging/12000000/11680000/11678600/11678591/e425d947.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite 10.0 Exceptional 1 review ### Highlights Balcony Separate dining area Separate sitting area Soundproofed Air conditioning Free rollaway/extra beds Free cots/infant beds Fridge - 880 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![Presidential Suite, 3 Bedrooms | 1 bedroom, premium bedding, down duvets, memory-foam beds](https://images.trvl-media.com/lodging/12000000/11680000/11678600/11678591/ee3e978e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite, 3 Bedrooms ### Highlights Balcony Separate dining area Separate sitting area Soundproofed Air conditioning Free rollaway/extra beds Free cots/infant beds Kitchen - 2368 sq ft - 3 bedrooms - Golf view - Sleeps 6 - 3 King Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBucaramanga-Hotels-Punta-Diamante-Premium-Hotel.h11678591.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBucaramanga-Hotels-Punta-Diamante-Premium-Hotel.h11678591.Hotel-Information) ## About the area Piedecuesta is home to Punta Diamante Premium Hotel. Cacique Shopping Mall and Farmers Market - Los Santos are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Floridablanca Park and La Flora Ecological Park. Enjoy an event or a match at Alfonso Lopez Stadium, and consider making time for Panachi—a top attraction that's not to be missed. Explore all the area has to offer with skydiving, mountain biking and hiking/biking trails. [Visit our Piedecuesta travel guide](https://www.expedia.co.uk/Piedecuesta.dx6142828) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C7.02252%2C-73.08304&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=CPTMzeOx72TJ2OMNuSTnD-cGwO4=) Lote 1 Mediterrane, Ruitoque Condominio, Piedecuesta, 681027 ### What's nearby - Floridablanca Park - 8 min drive - 3.7 miles - Cardiovascular Foundation of Colombia - 11 min drive - 5.5 miles - Clínica Foscal Internacional - 11 min drive - 6.0 miles - Cacique Shopping Mall - 13 min drive - 7.0 miles - Eco Park Hill of the Blessed Sacrament - 15 min drive - 5.4 miles ### Getting around - Bucaramanga (BGA-Palonegro Intl.) - 66 min drive ### Restaurants - ‪3 Esquinas - ‬10 min walk - ‪Restaurante Punta del Este - ‬1 min drive - ‪Ristorante Fontana Di Trevi - ‬2 min walk - ‪El Gualilo - ‬18 min drive - ‪Amaranta Costa Fusión - ‬2 min walk ## About this property ### Punta Diamante Premium Hotel Upscale hotel near Floridablanca Park Located close to Eco Park Hill of the Blessed Sacrament and Cacique Shopping Mall, Punta Diamante Premium Hotel provides free cooked-to-order breakfast, a golf course and a poolside bar. Get out on the links at this hotel and enjoy amenities such as a driving range, golf lessons and golf caddies. Indulge in hydrotherapy, a hot stone massage and a body treatment at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and Italian cuisine. Free in-room WiFi is available to all guests, along with a corner/local shop and a rooftop terrace. You'll also enjoy the following perks during your stay: - An outdoor pool and a children's pool, along with sunloungers and a lifeguard on site - Free self-parking and valet parking - Bike hire, a round-trip airport shuttle (surcharge) and access to a nearby indoor pool - A TV in reception, coworking spaces and a 24-hour front desk Room features All 107 rooms have comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and safes. More amenities include: - Memory foam beds and down duvets - Free toiletries and hairdryers - 40-inch plasma TVs with premium channels - Wardrobes/cupboards, balconies and fridges ## Similar properties ![Sun deck](https://images.trvl-media.com/lodging/3000000/2810000/2803100/2803072/0a0cba0d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Dann Carlton Bucaramanga Sotomayor - Pool - Hot tub - Breakfast included - Spa 9.2 Wonderful 1,007 reviews £56 additional charges may apply 14 Nov - 15 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=2803072&PinnedHotelID=2803072&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/7000000/6560000/6559200/6559143/20984870.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Bucaramanga Cacique by IHG Sotomayor - Pool - Spa - Kids pool - Parking included 9.4 Exceptional 903 reviews £56 additional charges may apply 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=6559143&PinnedHotelID=6559143&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 10 AM to 6:30 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/20000000/19240000/19239900/19239835/1d942ac2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sonesta Hotel Bucaramanga Floridablanca - 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Hot tub - Breakfast included - Spa - Pet-friendly 9.6 Exceptional 4 reviews £109 additional charges may apply 18 Oct - 19 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=115824083&PinnedHotelID=115824083&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/115000000/114380000/114376700/114376606/880fc764.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel HVD Inn Cabecera Bucaramanga - Breakfast included - Pet-friendly - Parking included - Free WiFi 9.4 Exceptional 10 reviews £38 additional charges may apply 19 Oct - 20 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=114376606&PinnedHotelID=114376606&HadPinnedHotel=true®ionId=-1&adults=2) ![Fusion cuisine](https://images.trvl-media.com/lodging/16000000/15470000/15468500/15468470/582233c3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Cabecera Country Bucaramanga - Spa - Pet-friendly - Parking included - Free WiFi 8.6 Excellent 89 reviews £53 additional charges may apply 29 Oct - 30 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=15468470&PinnedHotelID=15468470&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Area shuttle (surcharge) up to 10 kilometres - Free secured, covered self parking on site - Free secured, covered valet parking on site - Wheelchair-accessible parking available ### Food and drink - Free cooked-to-order breakfast available daily 7:00 AM to 10 AM - 3 restaurants - A bar/lounge - A coffee shop/cafe - A poolside bar - Snack bar/deli ### Restaurants on site - Fontana di Trevi - Punta del Este ### Things to do - 18-hole golf course - Bicycle rentals - Children's pool - Full-service spa - Golf caddies - Golf carts - Golf driving range - Gym - Helicopter/aeroplane tours - Hot tub - Indoor pool (guest access) - Outdoor pool - Pro golf lessons - Sauna - Shopping - Steam room - TV in common areas ### Family friendly - Access to nearby indoor pool - Children's pool - Grocery/convenience store - In-room refrigerator - Laundry facilities - Lifeguards on site - Outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Grocery/convenience store - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - Business centre - Conference centre - Coworking space - Meeting room ### Outdoors - Barbecue grill - Garden - Pool loungers - Rooftop terrace ### Full-service spa - 7 treatment rooms - Aromatherapy - Body scrubs - Couples treatment rooms - Deep-tissue massages - Detox wraps - Facials - Hot stone massages - Hot tub - Hydrotherapy - Reflexology - Sauna - Spa open daily - Sports massages - Steam room - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Lift - Stair-free path to entrance - Valet for wheelchair-equipped vehicles - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchairs on site ### More - 1 building - 8 floors - Art Deco architecture - Ballroom - Banquet hall - Built in 2015 - Communal living room - Designated smoking areas - Lifeguards - Reception hall ## Room amenities ### Bedroom - Down comforter - Memory foam mattress - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Towels provided ### Entertainment - 40-inch plasma TV with premium cable channels ### Food and drink - Griddle - Limited room service - Refrigerator ### More - Air conditioning - Desk - Free daily newspapers - Iron/ironing board on request - Phone - Safe - Soundproofed rooms - Window screens ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 9:00 PM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service). We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: USD 80000 per vehicle (one-way, maximum occupancy 4) - Airport shuttle fee per child: USD 80000 (one-way), (from 1 to 10 years old) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. Pool access available from 9:00 AM to 5:00 PM Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation A car is recommended for transport to and from this property Guests under 15 years old are not allowed in the spa ### Property is also known as Hotel Punta Diamante Resort Piedecuesta Hotel Punta Diamante Resort Punta Diamante Piedecuesta Punta Diamante Premium Punta Diamante Premium Hotel Hotel Punta Diamante Premium Hotel Piedecuesta Punta Diamante Premium Hotel Hotel Piedecuesta Hotel Punta Diamante Business Premium Resort Bucaramanga ## Frequently asked questions ### Does Punta Diamante Premium Hotel have a pool? > Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM to 5:00 PM. ### Is Punta Diamante Premium Hotel pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Punta Diamante Premium Hotel? > Self-parking and valet parking are free at this property. ### What time is check-in at Punta Diamante Premium Hotel? > Check-in start time: 3 PM; check-in end time: 9:00 PM. After-hours check-in is not available. ### What time is check-out at Punta Diamante Premium Hotel? > Checkout is at noon. ### Does Punta Diamante Premium Hotel provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of USD 80000 per vehicle applies. ### Where is Punta Diamante Premium Hotel located? > Situated in Piedecuesta, this spa hotel is within 12 mi (20 km) of Floridablanca Park, Cacique Shopping Mall and Eco Park Hill of the Blessed Sacrament. La Flora Ecological Park and Santander Theatre are also within 12 mi (20 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Punta Diamante Premium Hotel Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.6 Location ### 9.4 Staff & service ### 9.6 Eco-friendliness ### 9.6 Property conditions & facilities 10 - Excellent 136 8 - Good 25 6 - Okay 8 4 - Poor 3 2 - Terrible 3 ### 10/10 Excellent #### Juan Pablo 31 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great place fo a good rest and practicing golf! ##### Juan Pablo Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Reno 22 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff was wonderful. We enjoyed our stay very much. ##### Reno Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### JEANETE 6 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities the service in the breakfast time excellent the bed is too firm, like a rock ##### JEANETE Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Nubia 6 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing view and the best option to have a great rest. ##### Nubia Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Odette 1 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very goo hotel, good service and food ##### Odette Stayed 8 nights in Jun 2024 ### 10/10 Excellent #### Rairhard 27 Sept 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Pleasant stay in Ruitoque, amazing views, convenient location, safe and lots of amenities to enjoy. will certainly stay here again. ##### Rairhard Stayed 3 nights in Sep 2022 ### 10/10 Excellent #### yaina 2 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The Best hotel in Bucaramanga you just need to have a rental car or reserve your Taxy service with time but is the Best ##### yaina Stayed 1 night in Dec 2024 ### 8/10 Good #### Mary Beth 18 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent, beautiful property . I wish more of the wait staff in the restaurants spoke English. Excellent service for housekeeping and laundry service for our wedding party. Loved the pickle ball and golf was challenging but beautiful course. Beds a little too firm but ok ! Loved the doorman, great service. Front desk was ok; perhaps a little reserved but got the job done and very polite and professional. Nice salon . Unbelievably great spa! ##### Mary Beth Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### LIZETTE 16 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Thank you Junior, Alvaro (breakfast) and Leonardo for a great stay!!! ##### LIZETTE Stayed 3 nights in Aug 2023 ### 10/10 Excellent #### Victor 24 Mar 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent property for rest and relaxation. The golf course is in excellent condition and the staff very friendly and helpful. ##### Victor Stayed 2 nights in Mar 2023 ### 10/10 Excellent #### Mari 26 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very nice and helpfull staff :) ##### Mari Stayed 4 nights in Aug 2024 ### 10/10 Excellent #### Victor 21 Mar 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property and staff are amazing. Everything you need or want is right there, no need to go anywhere. ##### Victor Stayed 4 nights in Mar 2023 ### 10/10 Excellent #### michelle 3 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very accommodating ##### michelle Stayed 7 nights in Aug 2024 ### 10/10 Excellent #### Jerzy 18 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great overall ##### Jerzy Stayed 1 night in Jan 2024 ### 8/10 Good #### Robert 19 Aug 2024 Liked: Cleanliness, property conditions & facilities Nice hotel. If you don’t speak Spanish, be prepared to use the translator application because very few people in this hotel speak any English. ##### Robert Stayed 7 nights in Aug 2024 ### 10/10 Excellent #### Brandon 21 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Incredible ##### Brandon Stayed 4 nights in Aug 2022 ### 10/10 Excellent #### Mark 18 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities Awesome ##### Mark Stayed 2 nights in Nov 2023 ### 10/10 Excellent #### Suhayal 7 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastic service. Will definitely return. I received amazing service from a young man named Edgar David. He greeted me at the entrance and provided excellent customer service. Very professional behavior and well spoken. He did not hesitate to help me with my bags and took them to my room with me. He showed me all the features of the room and the accessibility to the restaurants on the main floor as well as the convenience store across the street for any thing I need. This young man is the perfect individual to be greeted by on arrival. ##### Suhayal Stayed 2 nights in Jan 2025 ### 2/10 Terrible #### Jennifer 19 Sept 2024 Nothing like i was expecting I didn't stay i left ##### Jennifer Stayed 1 night in Aug 2024 ### 4/10 Poor #### Francisco 23 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The food was completely awful, the fruit and eggs at the breakfast were in really bad conditions, one of us got extremely sick bc of that ##### Francisco Stayed 1 night in Jun 2024 ### 8/10 Good #### Amy 1 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great service and views The service in this hotel was amazing - they anticipated our needs at every step. They remembered our drink orders from day to day, the laundry was very fast, etc. Sebastian was especially helpful. The rooms and balconies are spacious (although they could use a bit of new paint on some walls and pictures to warm up the room). Every room has a view of the mountains. We loved the spa and would highly recommend it. The only downside was that it was very difficult to get ahold of them by email ahead of time to plan taxis and activities. They responded to one email and then stopped responding. ![](https://a.travel-assets.com/ugc/hotel-reviews/1BDF164D883CE28CA7F542885E7B1676ADE9EAD71685625811979.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Amy Stayed 3 nights in May 2023 ### 10/10 Excellent #### JULIO 15 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great property! ##### JULIO Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### JULIO GREGORIO 3 Sept 2025 ##### JULIO GREGORIO Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Luz 1 Jul 2025 ##### Luz Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Luz Maria 10 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente servicio el mejor hotel ##### Luz Maria Stayed 1 night in Jan 2025 ## Expedia's Latest Trends ### Hotels > [Hótel Búrfell](https://www.expedia.co.uk/Vik-I-Myrdal-Hotels-Hotel-Burfell.h27054242.Hotel-Information) > > [ibis London Excel Docklands](https://www.expedia.co.uk/London-Hotels-Ibis-London-Excel-Docklands.h1050347.Hotel-Information) > > [Mahdia Palace Thalasso](https://www.expedia.co.uk/Mahdia-Hotels-Mahdia-Palace-Thalasso.h534038.Hotel-Information) > > [Hotels in Highcliffe-on-Sea](https://www.expedia.co.uk/Highcliffe-On-Sea-Hotels.d6128796.Travel-Guide-Hotels) > > [Mucura Club Hotel](https://www.expedia.co.uk/Isla-Mucura-Hotels-Mucura-Club-Hotel.h30268898.Hotel-Information) > > [The Alan](https://www.expedia.co.uk/Manchester-Hotels-Princess-St-Hotel.h1097586.Hotel-Information) > > [Marina Hotels in Cardiff](https://www.expedia.co.uk/Cardiff-Hotels-Marina-Hotel.0-0-d6054272-tmarinahotel.Travel-Guide-Filter-Hotels) > > [The Inn Boutique](https://www.expedia.co.uk/St-Helier-Hotels-The-Inn-Boutique-Jersey.h1671342.Hotel-Information) > > [Hotel Bardo](https://www.expedia.co.uk/Tulum-Hotels-Hotel-Bardo.h42519314.Hotel-Information) > > [Pets Stay Free 3 Bedroom Caravan at Heacham Beach](https://www.expedia.co.uk/Kings-Lynn-Hotels-Lyntons-3-Bedroom-Caravan.h48208719.Hotel-Information) > > [Purdy Lodge](https://www.expedia.co.uk/Belford-Hotels-Purdy-Lodge.h3520166.Hotel-Information) > > [Hotels in Barbados](https://www.expedia.co.uk/Destinations-In-Barbados.d16.Hotel-Destinations) > > [Inns Scottish Highlands](https://www.expedia.co.uk/Scottish-Highlands-Inns.d3000655551-aaInns.Travel-Guide-Accommodation) > > [The White Swan](https://www.expedia.co.uk/Gainsborough-Hotels-The-White-Swan.h36630829.Hotel-Information) > > [Bio Habitat Hotel, AKEN SOUL Collection](https://www.expedia.co.uk/Armenia-Hotels-Bio-Habitat-Hotel.h35124772.Hotel-Information) > > [Hotels with Waterpark in Riviera Maya](https://www.expedia.co.uk/Riviera-Maya-Hotels-Waterpark-Hotel.0-0-d602901-twaterparkhotel.Travel-Guide-Filter-Hotels) > > [Woodlakes Park](https://www.expedia.co.uk/Kings-Lynn-Hotels-Woodlakes-Park.h39060885.Hotel-Information) > > [Casa San Carlos Lodge](https://www.expedia.co.uk/Pereira-Hotels-Casa-San-Carlos-Lodge.h24102185.Hotel-Information) ### Flights > [Flights from London (LHR) to Orlando (MCO)](https://www.expedia.co.uk/lp/flights/lhr/mco/london-to-orlando) > > [Swiss International Air Lines](https://www.expedia.co.uk/Swiss-International-Air-Lines-Flights.cLX.Travel-Guide-Airlines) > > [Flights from Edinburgh (EDI) to London (LHR)](https://www.expedia.co.uk/lp/flights/edi/lhr/edinburgh-to-london) > > [Flights from London (LHR) to Alcalá del Obispo (HSK)](https://www.expedia.co.uk/lp/flights/lhr/hsk/london-to-huesca) > > [Flights from Gatwick (LGW) to Bassillac and Auberoche (PGX)](https://www.expedia.co.uk/lp/flights/lgw/pgx/london-to-perigueux) > > [Flights from London (LHR) to Sidoarjo (SUB)](https://www.expedia.co.uk/lp/flights/lhr/sub/london-to-surabaya) ### Cars > [Car hire in Bangladesh](https://www.expedia.co.uk/Destinations-In-Bangladesh.d15.Car-Hire-Destinations) > > [Car hire near Automotodrom Grobnik Doo](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Automotodrom-Grobnik-Doo.d622704751578914816.Car-Hire-Guide) ### Activities > [Things to do in Malta](https://www.expedia.co.uk/Things-To-Do-In-Malta.d111.Travel-Guide-Activities) ### Packages > [Madagascar](https://www.expedia.co.uk/lp/theme-holidays/all-inclusive-holidays/106/Madagascar) > > [Alsace Holidays](https://www.expedia.co.uk/Alsace.d6226963.Holidays-City-Breaks)