Find Family-Friendly Hotels in Bruton

"Clean rooms and bathrooms, decent breakfast and coffee, helpful staff. Overall if you stay without car it's a good hotel for the price. Lower rating due to CRAZY HIGH parking fees! £52 for 24h! Luckily we still got a old price as we booked before the hike. "

"A lovely, clean, modern hotel. The room was very clean and comfortable. Breakfast options were vast and tasted great. The spa facilities were plentiful. The staff couldn’t be more helpful. Overall a fabulous hotel that we’d definitely stay in again."

"Welcoming staff who were helpful and friendly. Of particular note are Bo at reception who quickly helped to resolve an issue upon arrival, and Alex the bar tender who was so friendly and great with his cocktail making skills! Good facilities and an excellent central location. Breakfast very good value. Thank you for a lovely stay. "

"The cleanliness was awful. The room smelt terrible, there was mold by the windows. The toilet had yellow stains. There was haur in the bath. Clothes were still left in the cupboard. The shower didnt ket you change the temperature. The continektal breakfast consisted of cheese and ham. Despite all this, the staff were lovely and the view was amazing. The restaurant only had one member of staff, but she was super helpful."

"Yes the parking was convenient and free. The hotel is very well situated in the centre of Frome and the food was excellent."

"This place is so adorable! Super accommodating staff and parking right up front for loading with long stay parking right around the corner. Also seems like a very fun, hip area right near a college, restaurants and river walks. :)"

"Good breakfast clean room polite staff"

"Gorgeous building, room and well maintained gardens, however for a 5* hotel the service was poor, the staff seemed less than enthusiastic towards guests and there was no feeling of warmth or welcome from them. Possibly because they where so few in number. The hotel seriously lacks enough staff to provide much of a service. They hardly provide you with any extras in the room with only 2 coffee pods provided each day with nothing other than coffee top ups provided beyond the first day. The spa area was fantastic, 10 years ago but now its very worn and showing its age.I couldnt believe that for this level of hotel how dirty and unclean it was. Brown tide marks around the pool, black mould on the shower heads in the thermal area and the ice room smelt mouldy and was covered in black mould especially around the tube where the ice came out, the shower head and the cubicle. All the fancy showers in the thermal area didnt work as they should or didnt work at all. Most of the thermal pool jets didnt work apart from the odd few, tiles were missing, dirty windows and unclean floors. This hotel whilst lovely needs to seriously look at the service it is providing especially to guests who stay beyond a couple of days and invest maintenance and a deep clean of its spa area. Sadly this was far from a five star experience. "

"I loved the uniqueness and traditional architecture of this hotel. Staff was amazing and kind, food and drinks very good, and location very convenient, close to Roman baths. "