Ratings based on 88 Verified Reviews

4.4 out of 5
97% of guests recommend
4.7 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from brussels

Nh hotel

Posted 25-May-2017
Very good stay. The staff were very helpful when I needed directions for hair salon and other places
5 out of 5
Recommended
for Everyone
by A verified traveller from C

Great location & friendly staff.

Posted 18-Apr-2017
I was pleasantly surprised when first arriving at this hotel. Room was clean and nicely furnished. Make sure to eat at the restaurant during your stay; it was fabulous. I did not purchase breakfast, but the buffet looked like it had a variety of delicious options.
5 out of 5
Recommended
for Everyone
by A verified traveller

Terrific hotel, great location.

Posted 12-Apr-2017
Really enjoyed a few days stay at the Grand Sablon. It's in a lovely square, filled with shops and restaurants and a gorgeous church - but remains a quiet location, not jammed with tourists/visitors, while being only a 10minute walk from the Grand Market/Place.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 31-Mar-2017
Nice room and amenities close to the centre but in the quieter space of sablon
5 out of 5
Recommended
for Everyone
by A verified traveller from Santa Rosa, CA

Well located, modern, clean, and quiet hotel

Posted 23-Mar-2017
Pros: The hotel was clean, modern, up to date and had a most comfortable bed, friendly staff and a good location.
Cons: The hotel could provide a room where the thermostat and ventilation system worked.
First I want to mention the wonderful assistance provided by Stephane during check-in who assisted me with moving all the luggage for myself and my wife and then proclaimed that the room to which I had been checked-in was not adequate for two adults. He then quickly moved me and my wife to another room on the same floor at the same rate that was nearly twice as large. We were most happy with this room aside from the fact that the hotel no longer has any luggage racks for large suitcases -- so I used a small round table for one suitcase and the built in rack in the closet for my wife's suitcase -- and as it turned out our thermostat and/or fan was inoperable. The next morning the hotel staff offered to move us to a junior suite, but with all of our luggage unpacked we declined and just used the window to ventilate the room to maintain an adequate temperature and air movement. In compensation, we were given "free breakfast" on our second morning but no discount on our Expedia pre-paid sleeping rate.
5 out of 5
Recommended
for Everyone
by A verified traveller from New York

Great Hotel , Nice location Cathedral view

Posted 17-Mar-2017
Stayed 1 night for business large rooms , great breakfast! friendly staff. All was really good except a little noisy in the morning .
5 out of 5
Recommended
for Everyone
by A verified traveller from Chicago IL

Wonderful upscale hotel in a nice district.

Posted 09-Mar-2017
Second time I stayed at this property. Beautiful room and outstanding breakfast buffet. Some construction in the hotel slightly marred the visuals but should be complete soon. Very near the fabulous museum campus and a short walk to Grand Place and Maroles flea market. This is an uphill walk when returning from those two locations so be aware.
5 out of 5
Recommended
for Everyone
by A verified traveller

Amazing hotel with a world class breakfast

Posted 05-Mar-2017
Fabulous location, helpful staff and the best breakfast buffet in the world. I would definitely return and recommend.
3 out of 5
by A verified traveller

Not very efficient service

Posted 26-Feb-2017 on Hotels
Slow check in. I had to fill a form with information the hotel already had: name, phone, email, etc. it was inefficient and inconvenient since I wanted to get to the room to rest from the trip. Also, the room didn't have an iron. 99% or hotel rooms in the United States have an iron. I asked the reception for one and it never arrived (I had to leave 40 minutes later for a business meeting).
5 out of 5
Recommended
for Everyone
by A verified traveller from Mexico

Great hotel in the middle of city center

Posted 20-Feb-2017
Very easy access to everything. Very spacious rooms and modern. Excellent beds