Ratings based on 600 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
88% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveller from Berlin

Sehr zentrales Hotel

Posted 27-Apr-2016
Pros: Das Frühstück war sehr gut
Ein sehr schönes Kleines Hotel in der Innenstadt alles sehr gut zu Fuß zu erreichen wir haben uns sehr wohl gefühlt. Für eine 3 Tage Städte reise Ideal
3 out of 5
by A verified traveller from UK

OK hotel, close to centre of Brussels

Posted 03-Apr-2016
This is an OK hotel for the price, in walking distance of many sightseeing spots. Train station is also a 5/10 minute walk. Direct train to airport from there. Staff are OK, nothing special and typically abrupt. Some are better than others. We didn't have a fantastic experience at this hotel as we had a room facing the street and the roadworks just kept us awake. Started at 7am in the morning and the hotel were oblivious to it all. Didn't want to change rooms for us and I ended up having to complain to NH hotels HQ directly. Like I said, an OK hotel in a decent location but don't pay top dollar for this place. There are better hotels in Brussels.
3 out of 5
by A verified traveller from UK

very close to the cathedral , main square & shops

Posted 28-Mar-2016
Pros: Clean reception & breakfast area, friendly staff & easy check in
Cons: If you update the room you must surely update the bathroom as well!! Our bathroom had missing grout, cracked tiles & extractor fan did not work
Location: Great location
Our anniversary trip which was great...................................................................................................................
3 out of 5
by A verified traveller

hotel tres bien situe

Posted 11-Mar-2016
Pros: situation geographique personnel charmant
Cons: remettre a jour les comodites de la chambre
Location: a deux minutes a pied de la grande place
hotel tres bien situe, personnel tres accueillant et serviable. Malheureusement on etait dans une chambre vraiment tres petite
5 out of 5
by A verified traveller

Situated in central brussels so very handy

Posted 14-Feb-2016
Staff not very customer focused or welcoming. Would not provide a receipt on checkout. Asked me to pay the city tax in cash. I realised afterwards that i had already settled this with Expedia at time of booking . So i ended up paying it twice. Not best pleased at the whole show of efficiency masking incompetence.
5 out of 5
by A verified traveller

Great location

Posted 09-Feb-2016
Very close to grand place and easy to get anywhere in the city. You get a great view of the cathedral as soon as you walk out of the hotel. Very close to central station.
3 out of 5
by A verified traveller

Posted 05-Feb-2016
El hotel tuvo un problema con el agua caliente y nos derivaron al NH Collection, nos pusieron en una habitación superior. Hotel Nh Collection estupendo, lo mejor Javier el chico de la recepción que era un verdadero encanto.
4 out of 5
by A verified traveller

Hotel muy bien ubicado

Posted 29-Jan-2016
Pros: sobre todo la ubicacion y la comodidad
Location: Esta muy cerca ( a escasos minutos) de Grand Place y de la zona de ambiente
Muy agradable el trato con el personal ( incluso estan aprendiendo castellano), la limpieza del hotel y la ubicacion
3 out of 5
by Sunny

This traveller left a rating score only Posted 20-Jan-2016 on Hotels
4 out of 5
by jean-claude from soignies


Posted 17-Jan-2016 on Hotels
hotel près du centre et de la galerie de la reine idéal pour aller au théatre des galeries