Ratings based on 577 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
94% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Hotel muy bien ubicado

Posted 29-Jan-2016
Pros: sobre todo la ubicacion y la comodidad
Location: Esta muy cerca ( a escasos minutos) de Grand Place y de la zona de ambiente
Muy agradable el trato con el personal ( incluso estan aprendiendo castellano), la limpieza del hotel y la ubicacion
4 out of 5
Recommended
for Everyone
by A verified traveller

Staff was very attentive and helpful.

Posted 17-Jan-2016
Cons: We did not like the glass panel wall that offers views into the bathroom.
Staff was very attentive and helpful. We did not like the glass panel wall that offers views into the bathroom.
4 out of 5
Recommended
for Everyone
by A verified traveller from NI

Nice hotel close to centre.

Posted 09-Nov-2015
I stayed in this hotel for two nights in November 2015. The location is really good for grand place, the train station and the bus tours. It was just out of the way enough though to not get a lot of noise from the evening tourist activity.
3 out of 5
by A verified traveller from Saint Louis

Excellent location. Poor service.

Posted 04-Nov-2015
Located less than 10 minutes from the Grande Place and right next to the cathedral, the hotel has small rooms and few extras despite the 4 star rating. Of the 4 receptionists we had to deal with, two were outright terrible. The pillows were very high/ thick giving me neck pain, and they did not have alternatives. I had to use a folded towel instead.
4 out of 5
Recommended
for Everyone
by A verified traveller

Hotel muy bien ubicado

Posted 04-Nov-2015
Pros: Esta a 2 minutos de la Grand Place y de la estacion central a 4 minutos. Ubicacion perfecta.
Cons: Todo muy bien, por sacar alguna pega, en la ducha del baño, podrian poner mampara y quitar la cortina de la ducha que se es muy incomoda.
Todo muy bien, por sacar alguna pega, en la ducha del baño, podrian poner mampara y quitar la cortina de la ducha que se es muy incomoda.
5 out of 5
Recommended
for Personal Event
by JOAO from Brasília

Perfeito

Posted 27-Oct-2015 on Hotels
Hotel super bem localizado, a passos da Grand Place no centro de Bruxelas e com muitos restaurantes, lojas e pontos de interesses a pé. O atendimento foi excelente, com funcionários inclusive falando português. Destaque para o atendimento no Front Desk por parte de Antonio. O quarto é extramente confortável embora, não houvesse, na minha chegada quarto com cama de casal, mas estando sozinho as duas camas de solteiro unidas foram suficientes. Com certeza retornarei a Bruxelas pois foi uma passagem rápida pela cidade e com certeza ficarei novamente neste hotel.
3 out of 5
Recommended
for Getaway With Friends
by annie s.

Weekend à Bruxelles

Posted 21-Oct-2015 on Ebookers
Emplacement idéal!! Tout est proche. Le seul hic, les salles de bain. Nous avons eu droit à la douche qui déborde (bouchée), un mitigeur d'eau inexistant (trop froid ou trop chaud), pas de pression d'eau (pas idéal pour se rincer les cheveux). Personnel adorable. Petit déjeuner pas décongelé... POur une ou deux nuits maxi c'est parfait!!!
2 out of 5
Recommended
for Business Travellers
by Patricia from Sacramento, Ca

Disappointed

Posted 19-Oct-2015 on Hotels
The area of this hotel was perfect. Many things to see and sights to checkout and experience. The hotel stay was not on my best stay ever list. Check in was at 3pm, once we finally got into out hotel room there was no water available due to repairs being done. The heater only wanted to work half the time, and by the next morning the warm water was still not on. Told the hotel staff about the problem and they mentioned is was being worked on. By the time we got back later evening the next day, the water was fixed so we could take a shower finally after letting it run for 10 minutes to let all of the brown gunk run clear but we were missing towels. I'm not sure if my experience was normal but I won't be recommending them or returning anytime soon.
5 out of 5
Recommended
for Couples
by Jessica

This traveller left a rating score only Posted 14-Oct-2015 on Hotels
4 out of 5
Recommended
for Couples
by Katie14

Layover stay, great location to get around

Posted 13-Oct-2015 on Orbitz
Front staff was very friendly and helpful. I believe Mike helped us and recommended some good places to see. The hotel is modern and clean, very comfortable stay.