Ratings based on 1,025 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Excellent hotel, great friendly staff

Posted 12-Oct-2016
Pros: Very clean, Friendly staff, location
Beautiful hotel located in the heart of brussels. Walking distance to all attractions. Really friendly staff and beautifyl, clean facilities.
2out of 5
by A verified traveller

Posted 03-Oct-2016
staff are quite cold and not helpful..............
5out of 5
by A verified traveller from METZ

Près du centre, parking à 2 pas

Posted 01-Oct-2016
Très bel hôtel, personnel très réactif et disponible. Beaucoup d'attentions pour le premier anniversaire de notre petit garçon (petit-déjeuner et gâteau au dîner "d'anniversaire"). Nous y reviendrons volontier. Mentions à la barmaid et à la responsable présentes le week-end du 24/25 septembre 2016.
4out of 5
by A verified traveller

Posted 01-Oct-2016
Staff were friendly and the feel of the hotel was pretty nice. Room was generous and spacious and enjoyed the climate control. I did take issue with needing to use my key card to turn on the lights. When heading out for the day, none of my portable electronics were able to charge due to the power not working without the key card. Breakfast was a bit pricey but very nice. The location by the Central Station is very convenient if you plan to travel short trips around Belgium.
4out of 5
by A verified traveller from Hong Kong


Posted 06-Sep-2016
位置就響布魯塞爾中央車站對面,步行前往景點如大廣場,尿尿小童只需五至十分鐘 ; 附近有好多餐廳,樓下亦有小型超市所以好方便。房間夠大,隔音遮光亦佳,我響歐洲兩個星期瞓得最好就係呢度!職員有禮貌,一貫Hilton嘅水準。第一日入住時發現房內垃圾桶留有蕉皮,通知職員後送上welcome drink作補償及不斷致歉。整體算滿意唯一覺得礙眼係酒店通往大廣場之通道經常有露宿者聚集,衛生情況欠佳。
5out of 5
by A verified traveller from England


Posted 30-Aug-2016
Hotel in a fantastic location in the middle of Brussels. Walking distance to all the major spots and plenty of restaurants nearby including one in the hotel itself. The staff were extremely friendly and always at hand to help. The hotel itself is absolutely spotless and 'shiny'. Would not hesitate to stay here again on our next visit.
5out of 5
by A verified traveller from SALAMANCA

muy bien ubicado

Posted 24-Aug-2016
Hemos estado muy a gusto, el personal muy amable y el desayuno delicioso
5out of 5
by A verified traveller

Spacious rooms, 2 minute walk from grand place

Posted 16-Aug-2016
Worth the money, great staff, great location. Only negative is the pet fee of 50 euros but again, worth it!
5out of 5
by A verified traveller from mexico


Posted 06-Aug-2016
Pros: El personal se lleva un diez en atención. Te consienten de verdad. Te sientes como en casa.
Location: Los tours salen a 10 pasos de ahi, es el punto de encuentro. Buen día tours que nos trataron de maravilla. La estación central a 20 pasos
La atención del personal es increíble, amigable, súper serviciales. El desayuno que ofrecen esta increíble, la fruta súper escogida, el chocolate caliente una delicia , los belgium waffles super, sobre todo la atención. Las habitaciones bien equipadas y con todo lo necesario par el baño. Ubicación mas que excelente enfrente de la estación central, 2 paradas y el aeropuerto, a una cuadra y media de la plaza mayor. La verdad super esta este hotel. No lo duden.
5out of 5
by A verified traveller from Beaufort

Fantastic Hotel-perfect location

Posted 05-Aug-2016
Pros: Location/ Price was great/ clean / Great new Gym with bottled water, free WiFi and full news channels- CNBC, BBC, Bloomberg, etc
Cons: Breakfast included would be a perk
Location: Perfect , central to everything with easy access to Grand Place/ central train/ Metro
Close to the Grand Place- took < 2 min to walk there and about 30 seconds from the Central station. Room was up to date , clean, excellent view, we arrived 3 hrs early and they let us check in without a problem - friendly and helpful staff/ concierge. Easy to catch train to Bruge for the day as well as Amsterdam. Food expensive but excellent and comparable to a decent meal in the US at an upscale restaurant. Will certainly be returning for another visit.