We stayed in family room 323 and it was quite run down. The room decor was not at all appealing. After using the toilet you had to walk through 2 bedrooms to wash your hands. The toilet bowl was dirty and filled with lime. The toilet handle/knob was wobbly. I opened a drawer and the whole thing came apart. Bathroom in same run down condition. It was not at all value for money. I will not be back and I will not recommend to anybody. However, the location was perfect for sightseeing and the Christmas market. The restaurants in the hotel complex were ok. The breakfast was good value for money; coffee, tea, milk, juice, water, bread rolls, croissants, cake, eggs, cold cuts, sardines, various cereals etc. for just €5 pp. Breakfast was served in the basement which was quite an interesting vault. Staff were nice and polite.