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"Staff absolutely lovely. Communication about the lift situation was spot on. Bed and room was so comfortable "

"Good hotel to stay in Canberra. Well positioned for bars and restaurants in the area. Breakfast was good with choices for all tastes. Restaurant wasn’t flexible in allowing my wife to order off the bar menu as she didn’t fancy the à la carte. Too bad as it meant they lost the business "

"Very good"

"The staff friendly but the room its not good"

"This hotel is now getting a little dated. My shower wa pretty old. The reality is that it was cheap to stay here and for the cost it was excellent. I am happy to have affordable nice accomodation. At the end of the day it is somewhere to sleep. The breakfast was dry md pretty ordinary."

"Excellent room and parking consider excellent value for Canberra"

"Great breakfast but room old and dated"

"This hotel has been our go to in Canberra for years because they have an indoor pool that the kids love. However recently they seem to be neglecting their facilities. They have closed the sauna for "safety" reasons. Which is highly disappointing given that a sauna is big draw car for a Canberra hotel, especially in the winter months as a stopover on the way to the snow. The pool was not well heated. The hot tub was not hot enough and was not even full - it was about half full. The kitchen staff are surprisingly unknowledgeable about their own products. A family member has a peanut allergy and one of the kitchen staff claimed that they did in fact use peanuts, including to sprinkle them over the pasties of a morning. Upon further interrogation at breakfast the next morning, we discovered this was actually not accurate and the kitchen did not use peanuts. The food is very good. The rooms are clean and comfortable. However the rest of experience is currently on the decline. They could use some additional investment in their facilities."

"Friendly are staff always there to help, great central location."