Exterior

Reviews of Hampton Inn Bristol

2.5 out of 5
Hampton Inn Bristol
3299 W State St, Bristol, TN

Reviews

8.4

Very good

Rating 10 - Excellent. 365 out of 719 reviews" "
Rating 8 - Good. 203 out of 719 reviews" "
Rating 6 - Okay. 82 out of 719 reviews" "
Rating 4 - Poor. 51 out of 719 reviews" "
Rating 2 - Terrible. 18 out of 719 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

michael

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
handicapp room facilities were horrible, inadequate for a truly handicapped elderly peson
Stayed 1 night in Apr 2024

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only disappointed at check in! Arriving @ 2 to check in, we waited until 3:30 and our rooms were still not ready!! We had to leave for an appt. We had to leave for. We were hoping to get cleaned up after our 8 hr drive before our appt!
Stayed 2 nights in Apr 2024
Response from Amy on 11 Apr 2024
Thank you for letting us know of your experience. We strive to have rooms ready upon arrival and apologise that it did not work out in this case. Please contact in the future if we can assist you in any way.

10/10 Excellent

Trish

Stayed 1 night in Mar 2024

4/10 Poor

Aaron, Germantown

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is immediately adjacent to I-81 and the window in the room is a pop out type for cleaning and wasn’t and wouldn’t secure. It sounded like the window was open with trucks driving by just meters from the room. We moved to a different room, closer to I-81, that did not meet our room requirements and although the traffic was loud there too, the window would close properly.
Stayed 1 night in Mar 2024
Response from Amy, AGM on 29 Mar 2024
Thank you for your feedback. We apologize that the road noise was an issue during your stay. The hotel is going to have some updates this year to help reduce the highway noise. Thank you for your patience as we navigate through the process.

6/10 Okay

Lisa

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Amy on 11 Apr 2024
Thank you for your feedback. We are sorry to hear that your stay wasn't great. Please let us know if there is anything we can do in the future to help you.

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 4 nights in Mar 2024
Response from Amy, AGM on 8 Apr 2024
Thank you for your feedback. We are pleased to hear that you enjoyed your stay. We look forward to your return.

8/10 Good

Christinamarie

Stayed 1 night in Mar 2024
Response from Amy, AGM on 29 Mar 2024
Thank you for your feedback. We look forward to your return to Bristol.

10/10 Excellent

Roseann

Stayed 2 nights in Mar 2024
Response from Amy Hurd, AGM on 9 Mar 2024
Thank you for your feedback. We hope to see you again soon.

10/10 Excellent

vicente

Travelled with family, Business traveller
Love the location and and the friendly service great stay for sure will be back
Stayed 1 night in Feb 2024
Response from Amy Hurd, AGM on 1 Mar 2024
Thank you for your feedback and your compliments on our facility and staff. We look forward to your returning to Hampton soon

8/10 Good

Deena

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Amy Hurd, AGM on 1 Mar 2024
Thank you for staying at Hampton Inn of Bristol. We look forward to seeing you again.

10/10 Excellent

Shannon

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Also the hotel was clean and so were the rooms.
Stayed 1 night in Feb 2024
Response from Amy Hurd, AGM on 22 Feb 2024
Thank you for your feedback. We are pleased that you enjoyed your stay at Hampton Inn of Bristol. We look forward to your return.

6/10 Okay

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was not as expected.
Stayed 2 nights in Feb 2024
Response from Amy Hurd, AGM on 20 Feb 2024
Thank you for your feedback. Our hot breakfast follows the Hampton guidelines and standards.

10/10 Excellent

dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Amy Hurd, AGM on 20 Feb 2024
Thank you for staying at the Hampton Inn of Bristol. We look forward to your return.

10/10 Excellent

Tamala

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Amy Hurd, AGM on 15 Feb 2024
Thank you for your excellent rating. We look wlforward to your return soon.

10/10 Excellent

Anton F.

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welll maintained
Stayed 1 night in Jan 2024
Response from Amy Hurd, AGM on 15 Feb 2024
Thank you for your feedback. We appreciate you noticing our efforts to maintain a nice, clean, and safe place for you to stay. We look forward to your return!

10/10 Excellent

Anna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10
This is a very Nice, clean, relaxing place to stay. 10/10 highly recommend.
Stayed 1 night in Jan 2024
Response from Amy Hurd, AGM on 22 Jan 2024
Thank you, Anna, for taking time to let us know of your experience. We look forward to seeing you again soon.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
This hotel was perfect for our stay!!! The room was clean, the check in process was so quick and everyone was very friendly. The beds were extremely comfortable, nice shower and the breakfast was pretty decent. Plenty of options to choose from. It was a relief after driving for hours.
Stayed 1 night in Jan 2024
Response from Amy Hurd, AGM on 22 Jan 2024
Thank you so much for your feedback. We are so pleased that your stay was perfect for you all. We look forward to your return.

6/10 Okay

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean. Staff was nice. The road noise was unbearable. It’s right next to a highway with the tractor trailers going by all night using their engine brakes. It was tough to sleep. Wouldn’t stay here again.
Stayed 5 nights in Jan 2024
Response from Amy Hurd, AGM on 22 Jan 2024
Thank you for your feedback. We are actively looking into alternative options to help reduce the interstate noise.

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and courteous staff!
Stayed 1 night in Jan 2024
Response from Amy Hurd, AGM on 22 Jan 2024
Thank you so much for staying with us at the Hampton Inn of Bristol. We are pleased that you enjoyed your stay and look forward to your return.

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice cozy room good use of space and amenities
The room was clean and cozy. Nice place to land. Good breakfast with lots of variety.
Stayed 1 night in Jan 2024
Response from Amy Hurd, AGM on 8 Jan 2024
Thank you for your feedback. We are pleased that you enjoyed your stay at Hampton Inn of Bristol. We look forward to your return.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While this hotel was very close to the interstate, the highway noise is negligible. The room was very nice and roomy. There was nothing to dislike about the whole experience.
Stayed 1 night in Jan 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Amy Hurd, AGM on 8 Jan 2024
Thank you for reviewing us. We appreciate the rating of 5/5. We look forward to seeing you again soon.

8/10 Good

Madison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, plenty of towels, mattress wasn't the most comfortable
Stayed 2 nights in Dec 2023
Response from Amy Hurd, AGM on 5 Jan 2024
Thank you for providing us feedback on your stay. I am very pleased that your room was clean and had plenty of towels. Your comfort is important to us. We value your feedback and look forward to seeing you again.

10/10 Excellent

Debra, Cumming

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything!
Stayed 1 night in Dec 2023
Response from Amy Hurd, AGM on 3 Jan 2024
Thank you for your rating of 5. We are happy that you enjoyed your stay and look forward to many return visits.

10/10 Excellent

Allan

Stayed 1 night in Dec 2023
Response from Amy Hurd, AGM on 3 Jan 2024
Thank you for staying with Hampton. We appreciate your feedback and are pleased that you enjoyed your stay.

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful. Bed was comfortable the best
Stayed 1 night in Dec 2023
Response from Amy Hurd, AGM on 3 Jan 2024
Thank you for your rating of 5. We appreciate you staying with us and look forward to your return.

10/10 Excellent

william, chester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was great very friendly staff serving
Stayed 2 nights in Dec 2023
Response from Amy Hurd, AGM on 3 Jan 2024
We are pleased that you enjoyed our breakfast and friendly staff. We look forward to seeing you again soon.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really great stay
Stayed 1 night in Dec 2023
Response from Amy Hurd, AGM on 3 Jan 2024
Thank you for your feedback. We appreciate your business and look forward to seeing you again soon.

10/10 Excellent

David A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great and staff was very friendly and helpful. we will be staying here next time we come to Bristol
Stayed 1 night in Dec 2023
Response from Amy Hurd, AGM on 3 Jan 2024
Thank you for staying at Hampton inn of Bristol. We appreciate your kind words regarding our staff. We look forward to seeing you again.

4/10 Poor

Andrea

Stayed 1 night in Dec 2023
Response from Amy Hurd, AGM on 3 Jan 2024
Thank you for providing feedback. We welcome constructive feedback in order to improve our quality and service.

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast there was amazing..lots of choices and fresh!..had a nice workout room there too
Stayed 1 night in Dec 2023
Response from Amy Hurd, AGM on 3 Jan 2024
Our breakfast is nice and full of options. I am happy that you were able enjoy our complimentary breakfast and workout room as well. WE look forward to seeing you again.

4/10 Poor

Jon

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Noisy breakfast staff, really didn’t need to hear about their daily issues with the customer
Stayed 1 night in Dec 2023
Response from Amy Hurd, AGM on 5 Jan 2024
Thank you for your feedback. We will address the issue promptly. We always want to hear when we are doing well in an area and value when we have an area that needs improving as well. Thank you for giving us feedback of your experience.

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Amy Hurd, AGM on 5 Jan 2024
Thank you for your rating of 10. We appreciate the rating and look forward to your return to our Hampton Inn of Bristol.

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay . Only thing is interstate noise. Remodeled, clean, good staff. Convenient to stores, restaurants, and to Bristol Hospital if you have early appt.
Stayed 1 night in Dec 2023
Response from Amy Hurd, AGM on 5 Jan 2024
Thank you for your feedback. We are close to everything that Bristol has to offer. We do have some highway noise and are looking into noise reduction measures. Thank you for feedback and as always we look forward to your return to Hampton.

8/10 Good

Stephen

Stayed 1 night in Nov 2023
Response from Amy Hurd, AGM on 5 Jan 2024
Thank you for responding to our survey. We look forward to your return.

10/10 Excellent

Larisa

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly staff
Stayed 1 night in Nov 2023
Response from Amy Hurd, AGM on 5 Jan 2024
Thank you for your feedback. We look forward to your return to Hampton Inn of Bristol.

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Usual—great
It was great. Clean and comfortable. Hampton Inn did not disappoint.
Stayed 1 night in Nov 2023
Response from Amy Hurd, AGM on 5 Jan 2024
Thank you for your feedback. We are pleased that we did not disappoint you and look forward to your return. Thank you for staying at your Hampton Inn of Bristol.

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were comfortable and clean. Location is right off of the interstate so any floor above the first you will hear the busy traffic at all times.
Stayed 1 night in Nov 2023
Response from Amy Hurd, AGM on 5 Jan 2024
Thank you for your feedback on your stay. We are located close to everything that Bristol has to offer, including the interstate. We are looking in to noise reduction measures. Thank you for assisting us in this cause. We appreciate your feedback.

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Watch out for Lady Bugs
Place was clean and nice area. Room we got had 19 lady bugs in it, asked for a new room and they offered to change us, but didn't have another king room. Stayed in the room with the lady bugs. I understand this happens this time of year, room was clean other than than. Person at front was not super interested in helping us. They were not mean or anything, was just not very concerned that we were infested with lady bugs. Other than that, it was a decent place.
Stayed 1 night in Oct 2023

10/10 Excellent

Jennifer, Brookfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was conveniently located off highway. Rooms were clean and beds comfortable. Nice hot breakfast included or togo breakfast bag. Staff was courteous and helpful. Lobby was clean and nicely decorated. Would stay here again if traveling this way.
Stayed 1 night in Oct 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff.
Stayed 2 nights in Oct 2023

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

thomas w

Liked: Cleanliness, staff & service, property conditions & facilities
Need new towels , old and worn out . Only complaint I have.
Stayed 1 night in Oct 2023

10/10 Excellent

Joni

Stayed 2 nights in Oct 2023
Response from Amy Hurd, AGM on 5 Jan 2024
Thank you for your feedback on your stay at Hampton Inn of Bristol. We appreciate you staying with us.

6/10 Okay

Thorhan

Business traveller, Travelled with partner
Liked: Staff & service
Convenient at the time. Run down compared to other Hamptons stayed at.
Stayed 1 night in Oct 2023

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
Wonderful customer service, very clean and great atmosphere. Was a very pleasant stay. Will stay here again!
Stayed 1 night in Oct 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient stay, room and social areas clean and orderly for the most part. Friendly staff. Unfortunately another visitor's purse was stolen in the buffet, but no fault of desk staff who seemed to be cooperative with police investigation. Overall would stay again.
Stayed 1 night in Oct 2023

8/10 Good

Joni

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Mold in the bathroom on the ceiling,