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"While the hotel staffs where amazing, the facilities did fall very short from my expectations. The bathroom shower felt like a licking tap as it was so slow and lacked pressure like you would normally have in other hotels. The bathroom wasn't clean and room was very dusty atleast where we stayed. I requested for toilet paper and didn't get any till after an hour and half and most time you ring the reception and no body is there to answer. The hotel is definitely not as in the photos and for the spa it almost like you needed to take turns or you will have to wait and we were told to come the next morning on Sunday evening when we tried to use it by around 8pm and the staff said it was closed but didn't give any reasons even though we have earlier been told it closed for the last entry by 9.15pm each night. For me it's a no and never again."

"Very nice stay. Staff were all very helpful and the location, right by the station, is excellent."

"Lovely clean room, very spacious. Used the self check in system which worked so well, no complaints overall. "

"Looks grand from the outside and reception, with beautiful grounds. It’s dated. Very dated! We booked the cheapest room so walked a few miles in corridors getting lost in lifts that only go to certain rooms and then a stairwell that was really smelly. We had drinks in the bar, asked for coke was given Pepsi without being asked if I was ok with that and then the £4 small bowl of fries was literally cold. No need to return. "

"The room is basic but equal to the much more costly hotels in the area. I was surprised that when I arrived I was charged an additional £5 for parking, unlike the time before but I cant remember in what way I booked the room previously! access is fine as long as you use the motorway access but possibly inconvenient if going Brighouse way but there is access the the local road system via an access point behind the lorry park if wanting to head Brighouse / huddersfield way"

"Very tired property, lots of areas needing repair. Most unfortunate thing was that even though we registered our car on the machine in reception we've been sent a parking fine for £100."

"All good"

"Beautiful hotel, centrally located, parking onsite (cost £20 for 34 hours), clean rooms, helpful staff and a wonderful breakfast."

"great location, clean, nice vibe in the lobby & restaurant "