Brasside Holidays from £203

This has always been a good stay for us and we have rarely been disappointed. However, on this visit, (A birthday trip for our daughter and her partner)we were provided with the wrong room, despite having been given assurance that notes had been placed on our reservation to avoid this. What is more disappointing is that this was followed up with correspondence to the hotel, during the visit, to provide a soution for the guests (at personal, not hotel expense,) we have still not received any response, despite the fact the visit ended two days ago. I sincerely hope this isn't a change in standards for this normally reliable venue, but I would recommend that guests follow up enquiries when things vary from the norm, or changes are required, because communication and follow up have proven to be an issue here.

Warm welcome and wacky decoration at beautiful townhouse, well situated for university. Inflated prices due to open day not entirely justified - no towels or hand soap in bathroom, limited breakfast choice (only full English, only white toast)

Lovely stay, comfy bed, dinner at onsite pub was delicious. Extensive, well maintained grounds to walk around. Loved the small things like the notice in our room offering fresh milk and ice if you called reception and the filtered water dispenser in the area outside our room

I didn’t stay there so I want a full refund

New property, well appointed, comfortable firm bed. Limited(15 lots) paid onsite parking. Noisy clubbing area.