Brandbergen Holidays from £499

The new receptionist younger gentleman (with glasses was extremely helpful in answering and helping us find our way around the city). Sorry we didn’t get his name but his customer service was excellent.

Hotel was very well situated, close to the central station for transfer to the airport. Also close to a bus stop for city tours. Hotel was good, rooms a bit small but with everything you need. Breakfast had good food choices but felt a bit chaotic as tables were not allocated and it was very crowded trying to access the buffet.

Great stay. Very kind staff.

The fact that we had to buzz the front desk after 21:00 to let us into the main door was a major red flag. We’ve had bad experiences with that in the past, and there were a couple times we had to wait a few minutes in desperate need of a bathroom or just down right exhausted. The rugs in the hallways are frankly disgusting and need replacing. It was gross to walk on even in closed toed shoes. The room had no central AC, and the street noise was too much with the window open, so it was difficult to get good sleep. The location isn’t all that great, either, and the food options are somewhat limited. The mystery bottle of soap in the shower smelled just like the hand soap, so I might have spent 3 days washing my hair and body with hand soap. The bathroom is terribly configured, the room is exceptionally tiny, and the lack of actual pillows (these were literally throw pillows you put on a couch or chair, not the 3/4 pillows I’m seeing all over Stockholm) and the weird tissue duvets just really topped it off. Staff was friendly, but that’s about it.

This hotel is very conveniently located near metro station. Staff was very pleasant. Rooms are comfortable. Breakfast has a lot of healthy options. Highly recommend!