Embassy Suites Boston Waltham

Photo gallery for Embassy Suites Boston Waltham

Primary image
Pool
Pool
In-room safe, desk, laptop workspace, iron/ironing board
42-inch LCD TV with cable channels, pay-per-view films

Overview of Embassy Suites Boston Waltham

Embassy Suites Boston Waltham

3.5 star property

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Air conditioning
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
550 Winter Street, Waltham, MA, 02451

Explore the area

  • Popular LocationWalden Pond16 min drive
  • Popular LocationHarvard University19 min drive
  • Popular LocationBoston College19 min drive
  • AirportBoston, MA (BOS-Logan Intl.)24 min drive

Choose dates to view prices

About this area

Waltham

Located in Waltham, Embassy Suites Boston Waltham is in the business district. The area's natural beauty can be seen at Charles River Esplanade and Boston Public Garden, while Boston Museum of Fine Arts and House of Blues Boston are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Fenway Park or TD Garden. Practise your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as hiking/biking trails.

What's nearby

  • Walden Pond - 16 min drive
  • Harvard University - 19 min drive
  • Boston College - 19 min drive
  • Boston University - 22 min drive
  • Harvard Square - 23 min drive

Getting around

  • Weston Kendal Green Station - 4 min drive
  • Riverside Station - 7 min drive
  • Logan International Airport (BOS) - 24 min drive

Restaurants

  • Green Papaya - 5 min walk
  • Umi - 6 min walk
  • Bertucci's - 7 min walk
  • Naked Fish - 10 min walk
  • Osteria Posto - 12 min walk

About this property

Embassy Suites Boston Waltham

3.5-star hotel with free breakfast and 24-hour fitness centre
This smoke-free hotel features a 24-hour fitness centre, a bar/lounge and a 24-hour business centre. Full breakfast is free. Additionally, WiFi in public areas, a business centre and conference space are on-site. Housekeeping is available on request.
Embassy Suites Boston Waltham offers 275 accommodations with MP3 docking stations and laptop-compatible safes. 42-inch LCD televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and safes. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages spoken

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 12.95)

Parking and public transport

  • Self parking on site (USD 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM–10:00 AM
  • 1 bar

Restaurants on site

  • Amuse Kitchen + Cocktails

Things to do

  • 24-hour fitness centre
  • Swimming pool

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Free food shopping service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms - 10

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels
  • MP3 dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from June 1 2022 to June 18 2022 (dates subject to change):
  • Bar/Lounge(s)
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room

Children and extra beds

Children are welcome
Kids stay free! Children 2 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for in-room wireless Internet: USD 12.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 12.95 (rates may vary)
  • Self-parking fee: USD 15 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0010103080
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Embassy Suites Boston
Embassy Suites Boston Hotel
Embassy Suites Boston Hotel Waltham
Embassy Suites Boston Waltham
Embassy Suites Boston Waltham Hotel
Embassy Suites Boston / Waltham Hotel Waltham
Embassy Suites Boston Waltham Hotel
Embassy Suites Boston Waltham Waltham
Embassy Suites Boston Waltham Hotel Waltham

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 486 out of 980 reviews
5 - Excellent 50%
Rating 4 - Good. 246 out of 980 reviews
4 - Good 25%
Rating 3 - Okay. 115 out of 980 reviews
3 - Okay 12%
Rating 2 - Poor. 82 out of 980 reviews
2 - Poor 8%
Rating 1 - Terrible. 51 out of 980 reviews
1 - Terrible 5%

4.2/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

4.1/5

Property conditions & facilities

4.0/5

Eco-friendliness

5/5 Excellent

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for driving towards NH camp, and super comfy with awesome breakfast to recharge and keep going
Stayed 1 night in Jun 2022

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This used to be a very nice hotel to stay in, outside the bustle of downtown Boston, 20 minutes away, but now it is a disaster. Dirty, poorly maintained, destination for hundreds (literally) of ill-mannered adolescents, and so on. AVOID!!!
Stayed 4 nights in Jun 2022

2/5 Poor

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
This property needs work. I was put in a room for disabled guests and not the room I booked. This room should be for those who for those who need it’s design to help them.
Stayed 2 nights in Jun 2022

2/5 Poor

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
not worth the money, staff are semi-incompetent, rooms are completely empty, some cabinet doors are broken, the list goes on
Stayed 1 night in Jun 2022

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The room was very nice. Well kept. I was just annoyed because I picked the hotel because I was looking forward to the pool and the hot tub. If I had known that those were closed, I would have perhaps picked another hotel. Maybe the price was lower than other options because the pool was closed? Either way, the fact that the pool and hot tub was closed was not given on Expedia when I picked this hotel.
Stayed 1 night in Jun 2022

2/5 Poor

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has been declining over several years now. We have stayed there probably a dozen times since 2015, and each time we go back the property seems more poorly maintained, the clientele is less orderly, and the food service and quality worse. We were there most recently on May 26, 2022, and it was just plain poor--the place was filled with hundreds (no kidding, hundreds) of ill-mannered kids who packed the elevators, punching every floor's button and screaming until the wee hours in the morning. The staff did nothing to quiet them down. The food service, which used to be quite good ("custom-cooked breakfast") is now poor, with a few apples and oranges, packs of English muffins, and an omelet "chef" who delivered something that did not even resemble an omelet. Avoid this hotel until they get a manager who will fix the place--it is currently a disgrace to the Embassy Suites brand!
Stayed 4 nights in May 2022

2/5 Poor

Travelled with family
Liked: Cleanliness, staff & service, amenities
I booked a room for Saturday, May 21, 2022 back in the fall of 2021. I phoned the property and confirmed our reservation, especially since I knew we would not arrive until about 10 p.m. and because I had reserved a handicapped accessible room. When we arrived, we were told that they did not think they had any rooms left and that they had overbooked. The Hilton Honors app confirmed my reservation, but would not give the digital key. Apparently there was some computer glitch (because I can't imagine any hotel in Boston thinking that over-booking is a good idea in the month of May when every college is holding their commencement ceremony). The hotel was short-staffed and disorganized. And only after a two and a half hour wait were a few rooms finally made available. We were lucky enough to get one of those; I think others who had arrived after us were not as lucky. Kudos to Anissa, the person at check-in, for staying cool under what I can only imagine was incredible pressure.
Stayed 1 night in May 2022

2/5 Poor

Travelled with family, Business traveller
Disliked: Amenities, property conditions & facilities
I had high expectations but it turned out our experience was not good at all. Long waiting line with only one staff trying to arrange everything. Tried to an blanket for an hour and was told most likely no. It was a busy for graduation day I understand, but it could be better.
Stayed 1 night in May 2022

1/5 Terrible

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THEY GAVE OUR ROOM AWAY!!! Stay away from this property if you want to have an enjoyable vacation. I made this reservation a month in advance. On the day of check in, I called ahead of time to let the front desk know that we would be a few minutes late. The man who answered the phone told us to call back in 10 minutes, which I did. He then informed us that we were good to check in late. Upon arriving to the hotel (only 2 minutes late), he tells us that the hotel has overbooked for the evening and that the room we made a reservation for is no longer available. They already took money from my credit card at that point. He did not offer to refund me in that moment, or offer any solutions or compensation in return. My friends and I were stuck there at 12am with no room and no where to stay. I questioned why he did not tell me on the phone when I had called, that there was no room for us and he had nothing to say to that. This was the most horrible experience we have ever had at any hotel and left a horrible taste in our mouth to begin our vacation. I have YET to receive a refund. We were also not the only party that this happened to. Another family trying to check in had the same problem as well.
Stayed 1 night in May 2022

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant and Bar was closed during our entire stay, was kind of disappointing. I only had 1 bath towel and no hand towels in my room.
Stayed 2 nights in Apr 2022