Marina

Reviews of Best Western Adams Inn Quincy-Boston

2.5 out of 5
Best Western Adams Inn Quincy-Boston
29 Hancock St, Quincy, MA

Reviews

7.4

Good

Rating 10 - Excellent. 354 out of 1004 reviews" "
Rating 8 - Good. 272 out of 1004 reviews" "
Rating 6 - Okay. 165 out of 1004 reviews" "
Rating 4 - Poor. 107 out of 1004 reviews" "
Rating 2 - Terrible. 106 out of 1004 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Naida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the suite and the view. Very quiet and comfortable.
Stayed 1 night in May 2024
Response from General Manager on 24 May 2024
Dear Nadia,Thank you for your recent stay at The Best Western Adams Inn Quincy. Nothing is more important than your satisfaction, so we are delighted to know how happy you were with your quiet and comfortable suite. It was a pleasure to know that the breathtaking view from your room elevated your visit. We appreciate your business and hope to welcome you back soon for another enjoyable stay.Sincerely,Kristin Payne,General Manager

8/10 Good

nancy

Liked: Cleanliness, staff & service, property conditions & facilities
A good affordable option near public transit.
Stayed 1 night in May 2024
Response from General Manager on 23 May 2024
Dear Nancy,Thank you so much for this terrific review. We are glad that everything went well during your stay. We also appreciate your highlighting our location. Thank you for choosing The Best Western Adams Inn Quincy. We look forward to making your next visit a great one once again.Sincerely,Kristin Payne,General Manager

6/10 Okay

kim

Travelled with family, Travelled with partner
Disliked: Amenities
There was lots of marijuana smell on the second floor and in front of the hotel. I know that marijuana is legal in Boston, but come on…{{sighing}} And the guests towards the end of our floor were shouting and partying at 2 am. They woke everyone up. Of course, that's where the marijuana smell came from. Frustrating stay. The breakfast wasn't too bad. Fresh fruit would have been nice. The fan and A/C were working good. The carpet in our room was old and disgusting. They need to update the flooring. The Adams Restaurant was reasonably priced, but not the best burgers.
Stayed 3 nights in May 2024
Response from General Manager on 22 May 2024
Dear Kim, Thank you for reviewing your stay with us. Please accept our apologies for not meeting your expectations. We have alerted our housekeeping staff regarding your concerns. Also, I wonder if you let our front desk know about this, as they would have ensured your stay was comfortable. We look forward to welcoming you back for a better experience in the future.Sincerely,Kristin Payne, General Manager

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service
Great water view.
Stayed 2 nights in May 2024
Response from General Manager on 20 May 2024
Dear Thomas, It brightens our day to know your stay was nothing short of exceptional! We are pleased you loved the breathtaking views from your windows overlooking the Neponset River. It was a pleasure to be of service, and we hope you are already planning your next stay with us at The Best Western Adams Inn Quincy.Sincerely,Kristin Payne, General Manager

8/10 Good

Allyson

Travelled with family
Liked: Staff & service
Decent place, the staff was very helpful and friendly, but a really loud and old hotel. The guests were so loud and we could hear every word in their convos.
Stayed 3 nights in May 2024
Response from General Manager on 15 May 2024
Dear Allyson, Thank you for your recent stay at The Best Western Adams Inn Quincy. While we are happy to see that you enjoyed our service, we apologize for any inconvenience the noise from outside caused you. We wish we had the opportunity to address this while you were still here so that we could have made amends. It would be our pleasure to host you again and ensure you have a quiet and restful experience. Sincerely, Kristin Payne, General Manager

6/10 Okay

Helen l

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
For the cost it was not worth it. People fighting at night and smoking marijuana and the smell was strong in hall. Had all the nice outdoors sitting areas closed off. And problems in kitchen area, and closed.
Stayed 7 nights in Apr 2024
Response from General Manager on 14 May 2024
Dear Helen, Thank you for staying at our hotel and for letting us know about your experience. We always aspire to exceed our guests' expectations; therefore, we apologize for any concerns you had during your stay. Sincerely,Kristin Payne, General Manager

10/10 Excellent

Daisy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pretty property and great event venue!
Stayed 1 night in May 2024
Response from General Manager on 13 May 2024
Dear Daisy, Thank you so much for leaving this lovely review! We are pleased that we met your expectations for a great stay. Thank you for recommending us and we would love to welcome you back again soon.Sincerely,Kristin Payne, General Manager

10/10 Excellent

SILVIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from General Manager on 9 May 2024
Thank you for the five-star rating, Silvia! It was a pleasure to have you as our guest and we hope to welcome you back to Best Western Adams Inn Quincy again soon.Sincerely,Kristin Payne,General Manager

4/10 Poor

Kashif

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The room shown during the booking time was different from the one I got during my stay. For the amount ofoney charged for the room, the quality given was not very poor
Stayed 1 night in May 2024
Response from General Manager on 3 May 2024
Dear Kashif,Thank you for taking the time to review our hotel. We are sorry your room did not meet your expectations. On a future visit to the area, please reach out to us directly and we will do our best to ensure you have a comfortable and well-appointed room. We hope to have another opportunity to welcome you back in the future.Sincerely,Kristin Payne,General Manager

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
Si
Stayed 1 night in May 2024
Response from General Manager on 4 May 2024
Dear Hugo,Thank you for the five-star rating! We are delighted to have exceeded your expectations. We enjoyed having you as our guest, and we hope to see you again at Best Western Adams Inn Quincy.Sincerely,Kristin Payne,General Manager

4/10 Poor

Diane

Business traveller
Liked: Staff & service
My reservation had been cancelled after I had requested cancelling my second night because of change in my work itinerary. It was rescheduled with a confirmation but the property didn't have the reservation. It took a while to get that straighten out. The front desk clerk was very nice & accommodating. They have a no smoking policy and my room 313 REEKed for smoke. I did have a beautiful view of the lake. My desk chair was broken which I called to request a new one. And then they assigned my room to a another guest. I had a Do not disturbed sign so no knock and then was letting himself in. The bartender was awesome and the food was delicious. Easy parking too
Stayed 1 night in May 2024
Response from General Manager on 3 May 2024
Dear Diane,Thank you for sharing your feedback. We apologize for the delay in rescheduling your reservation and while we are pleased the situation was resolved, we are sorry for the inconvenience caused. Additionally, we regret any frustration for assigning your room to another guest; we are very grateful for your patience. That said, we are glad to know you liked our bartender and the food served at the restaurant. We hope to have another opportunity to welcome you back in the future.Sincerely,Kristin PayneGeneral Manager

2/10 Terrible

Voichita

Disliked: Cleanliness, staff & service, property conditions & facilities
If I could give no stars I would. I don’t give bad reviews but I would never ever stay there ever. The room was very musty and rug disgusting. It was not a cheap room either. One good thing-The sheets were clean. The walls are so thin, we could hear the next door person snoring and we had to call concierge a few times because our other neighbors were so loud at 2 am - and they did nothing until my 3rd call. The air conditioner/ heather was soooo loud and the hallway smelled like weed and so musty. Also the arm chair in our room looked disgusting- so many stains. Never ever will I stay at any Best Western.
Stayed 1 night in Apr 2024
Response from General Manager on 29 Apr 2024
Dear Voichita,Thank you for sharing your feedback with us. We are disappointed to read about the numerous issues you encountered and apologize that your stay was not pleasant. Your comments have been discussed with the concerned individuals to ensure we are consistent with our service delivery. We strive to provide memorable experiences for all of our guests and we hope you give us that opportunity by staying with us the next time you are in town.Sincerely,Kristin Payne,General Manager

10/10 Excellent

Everald

Travelled with family
Liked: Amenities
Good quality breakfast and very convenient location.
Stayed 4 nights in Apr 2024
Response from General Manager on 29 Apr 2024
Dear Everald,Thank you for the five-star review of Best Western Adams Inn Quincy. We are delighted to read about your fantastic stay and how much you enjoyed our breakfast and location. We hope this great experience will bring you back to stay with us again soon.Sincerely,Kristin Payne,General Manager

10/10 Excellent

Ken

Stayed 1 night in Apr 2024
Response from General Manager on 18 May 2024
Thank you for the five-star rating, Ken! It was a pleasure to have you as our guest and we hope to welcome you back to Best Western Adams Inn Quincy again soon. Sincerely, Kristin Payne, General Manager

4/10 Poor

KUMIE

Stayed 4 nights in Apr 2024
Response from General Manager on 13 May 2024
Dear Kumie, We are disappointed to know that your stay was not outstanding and we apologize if we missed out on any essential opportunities to make your visit the seamless, memorable one you deserve. We would appreciate it if you could reach out to us and let us know what we could have done to make your experience better. Thank you and have a good day.Sincerely,Kristin Payne, General Manager

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on 24 Apr 2024
Dear Cathy,Thank you for the five-star rating! We are delighted to have exceeded your expectations. We enjoyed having you as our guest, and we hope to see you again at Best Western Adams Inn Quincy.Sincerely,Kristin Payne,General Manager

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024
Response from General Manager on 23 Apr 2024
Thank you for the perfect rating, Rebecca! We are delighted you had a great time at Best Western Adams Inn Quincy and we look forward to making your next stay a great one once again.Sincerely,Kristin Payne,General Manager

10/10 Excellent

Shayna

Liked: Cleanliness
Stayed 3 nights in Apr 2024
Response from General Manager on 23 Apr 2024
Dear Shayna,Thank you for the five-star rating! We are delighted to have exceeded your expectations. We enjoyed having you as our guest, and we hope to see you again at Best Western Adams Inn Quincy.Sincerely,Kristin Payne,General Manager

10/10 Excellent

Arkadiusz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from General Manager on 23 Apr 2024
Thank you for your outstanding rating, Arkadiusz! It is a pleasure to know that we exceeded your expectations. We look forward to hosting you again at Best Western Adams Inn Quincy, and we hope that will be soon!Sincerely,Kristin Payne,General Manager

10/10 Excellent

Sarah

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
I could not connect to the WiFi at all
Stayed 1 night in Feb 2024
Response from General Manager on 19 Apr 2024
Dear Sarah,Thank you for the review and five-star rating. We are delighted you had a good stay at Best Western Adams Inn Quincy. However, we apologize that there were internet service issues during your stay. We have addressed your concerns with our service provider to make sure this was an isolated event. We are glad it did not overshadow your otherwise positive visit and we hope to host you again for a perfect stay next time. Sincerely,Kristin Payne,General Manager

6/10 Okay

Marcy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from General Manager on 18 Apr 2024
Dear Marcy,Thank you for the rating. We are disappointed that your stay was not excellent and if there is anything we can do to make it better, we would love to hear from you. Thank you and we hope to see you again.Sincerely,Kristin Payne,General Manager

6/10 Okay

Laura

Travelled with family
No bottles water provided. Laundry smells throughout hallways.
Stayed 1 night in Apr 2024
Response from General Manager on 15 Apr 2024
Dear Laura,Thank you for sharing your review. We are pleased to know that, overall, you had a good stay. However, we apologize for the shortcomings that you described. We value all feedback, good and bad, as it helps us better our service. We hope you will return when in the area; we are confident you will have the outstanding stay you deserve.Sincerely,Kristin Payne,General Manager

8/10 Good

Connie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on 28 Apr 2024
Dear Connie,Thank you for taking a moment to rate your experience. All of us at Best Western Adams Inn Quincy are thrilled you had a good time at our hotel, and we invite you to stay with us again when you visit the area.Sincerely,Kristin Payne,General Manager

10/10 Excellent

Ashley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 7 nights in Apr 2024
Response from General Manager on 12 Apr 2024
Dear Ashley,We appreciate you taking the time to leave your five-star review regarding your recent visit to Best Western Adams Inn Quincy. It is great to know you enjoyed your stay and we hope to welcome you again soon.Sincerely,Kristin Payne,General Manager

6/10 Okay

Mary

Stayed 5 nights in Apr 2024
Response from General Manager on 2 May 2024
Dear Mary,Thank you for the rating. We are disappointed that your stay was not excellent and if there is anything we can do to make it better, we would love to hear from you. Thank you and we hope to see you again.Sincerely,Kristin Payne,General Manager

10/10 Excellent

Connie

Liked: Cleanliness, amenities, property conditions & facilities
Locations was great ! Stay was great !
Stayed 3 nights in Apr 2024
Response from General Manager on 11 Apr 2024
Dear Connie,Thank you for your generous review of The Best Western Adams Inn Quincy. It is our pleasure to know that our ideal location exceeded your expectations and had a great stay. Thank you once again, and we look forward to your next visit.Sincerely,Kristin Payne,General Manager

4/10 Poor

Denis

Liked: Cleanliness, amenities, property conditions & facilities
Had no heat even after 2 request for maintenance to fix. 3 days later still waiting for the refund I was told I would get for one night, because I had to leave one night early because of having no heat
Stayed 4 nights in Mar 2024
Response from General Manager on 10 Apr 2024
Dear Denis,Thank you for staying at our hotel and for letting us know about your experience. We always aspire to exceed our guests' expectations; therefore, we apologize for not resolving the issue with the temperature control in your room. Please know that your review has been forwarded to the respective department. Regarding the refund, since your reservation was made through a third party we suggest you reach out to them; we are sorry for the inconvenience caused. We would like an opportunity to serve you better in the future and hope you will return the next time your travels bring you this way.Sincerely,Kristin Payne,General Manager

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on 7 Apr 2024
Dear Nathan,We appreciate you taking the time to leave your five-star rating regarding your recent visit to Best Western Adams Inn Quincy. It is great to know you enjoyed your stay and we hope to welcome you again soon.Sincerely,Kristin Payne,General Manager

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Care has been taken tontry and keep this tired hotel up with the times ... with middling success. It was clean and got the job done ... and the food in the Adams Pub was excellent - great co venience to have right in the hotel without having to go out. To be fair ... i checked in late, grabbed something to eat, crashed, and was out the door by 7am ... so cant comment on "surrounding area" etc. For the price it got the job done.
Stayed 1 night in Mar 2024
Response from General Manager on 28 Mar 2024
Dear Tim,Thank you very much for taking the time to leave a positive review. We are delighted to know you enjoyed our clean accommodations and our in-house restaurant. We also appreciate you mentioning what an excellent value we offer to our guests. Thank you once again for choosing to stay at Best Western Adams Inn Quincy, and we hope to have you as our guest again soon.Sincerely,Kristin Payne,General Manager

10/10 Excellent

Moses

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, convenient and quiet. Staff were very pleasant
Stayed 1 night in Mar 2024
Response from General Manager on 25 Mar 2024
Dear Moses,Thank you for sharing the feedback on your recent stay with us at Best Western Adams Inn Quincy. We are delighted to hear that it was a five-star worthy experience. We appreciate your lovely remarks about our staff, service, and location. We hope to have the pleasure of hosting your next stay when you are in this area again. Sincerely,Kristin Payne,General Manager

10/10 Excellent

Summer

Stayed 1 night in Mar 2024
Response from General Manager on 31 Mar 2024
Dear Summer,We appreciate you taking the time to leave your five-star rating regarding your recent visit to Best Western Adams Inn Quincy. It is great to know you enjoyed your stay and we hope to welcome you again soon. Have a Blessed Easter.Sincerely,Kristin Payne,General Manager

6/10 Okay

Josue J

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is good, but the cigarette smells kills my whole mod experience. Dining is great
Stayed 5 nights in Feb 2024
Response from General Manager on 9 Mar 2024
Dear Josue,Thank you for choosing to stay with us. While we are glad you had a good stay and you liked our hotel, we are sorry for the smoke smell. As we are a non-smoking hotel, we follow strict protocols for sanitizing guest rooms if a guest violates our no-smoking policy. What you experienced is not typical and we will address this appropriately. Please accept our apologies and we hope the remainder of your stay was a positive experience. Sincerely,Kristin Payne,General Manager

10/10 Excellent

Edward

Liked: Cleanliness
Stayed 3 nights in Mar 2024
Response from General Manager on 9 Mar 2024
Thank you for the five-star rating, Edward! It was a pleasure to have you as our guest and we hope to welcome you back to Best Western Adams Inn Quincy again soon.Sincerely,Kristin Payne,General Manager

2/10 Terrible

Brenda

Travelled with family
Disliked: Cleanliness, property conditions & facilities
There was a mouse in our room. Carpet was gross. Shower floor slimy to the touch. Booger looking mark on ceiling. No one cleaned room or replenished towels. We asked to change rooms. New room was better. Loud neighbors.
Stayed 2 nights in Mar 2024
Response from General Manager on 5 Mar 2024
Dear Brenda,Thank you for taking the time to share your feedback. Our goal is to provide welcoming accommodations and we are sorry your room was not cleaned to our usual standards, but we are glad our front desk quickly moved you to a room that met your expectations. Also, we apologize that your stay was interrupted by noise from your neighboring room. Your comfort is our highest priority and we regret that we left you less than completely satisfied. We look forward to welcoming you back for a better experience in the future.Sincerely,Kristin Payne,General Manager

8/10 Good

Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marvin was amazing! He was kind, courteous and very helpful. He went above and beyond to try to get us dinner on a Sunday evening when the restaurant was closed. He's a great employee and a wonderful person.
Stayed 1 night in Feb 2024
Response from General Manager on 29 Feb 2024
Dear Louise,Thank you for your excellent review of Best Western Adams Inn Quincy! It is wonderful to know you enjoyed everything about your stay, especially our warm hospitality. We are delighted to know Marvin did an excellent job taking care of you, and it will be our pleasure to pass along the kind remarks. We look forward to seeing you again soon and we wish you safe travels!Sincerely,Kristin Payne,General Manager

10/10 Excellent

JOHN

Stayed 1 night in Feb 2024
Response from General Manager on 21 Mar 2024
Thank you for your outstanding rating, John! It is a pleasure to know that we exceeded your expectations. We look forward to hosting you again at Best Western Adams Inn Quincy, and we hope that will be soon!Sincerely,Kristin Payne,General Manager

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from General Manager on 22 Feb 2024
Dear Ramona,Thank you for the five-star rating! It was a pleasure to have you as our guest and we hope to welcome you back to Best Western Adams Inn Quincy again soon.Sincerely,Kristin Payne,General Manager

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
It was conveniently located to my work site with clean friendly service
Stayed 1 night in Feb 2024
Response from General Manager on 20 Feb 2024
Dear Rhonda,We appreciate you taking the time to leave your five-star rating regarding your recent visit to Best Western Adams Inn Quincy. It is great to know you liked our location and enjoyed your stay with the clean property and service. We hope to welcome you again soon.Sincerely,Kristin Payne,General Manager

10/10 Excellent

Lisa

Stayed 1 night in Feb 2024
Response from General Manager on 21 Mar 2024
Dear Lisa, Thank you for the generous rating of Best Western Adams Inn Quincy. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you are already planning your next stay with us.Sincerely,Kristin Payne,General Manager

8/10 Good

Benjamin

Business traveller, Travelled with group
Liked: Amenities
Did not enjoy my interaction with the staff that checked us in. The staff during checkout was better.
Stayed 1 night in Feb 2024
Response from General Manager on 15 Feb 2024
Dear Benjamin,Thank you for taking the time to leave your review and four-star rating regarding your recent visit to Best Western Adams Inn Quincy. While we are glad to know you had a good stay, we are sorry for your disappointment regarding our check-in staff, but we appreciate you letting us know so we can be more diligent in our efforts. We hope to welcome you again soon.Sincerely,Kristin Payne,General Manager

10/10 Excellent

Stephen

Stayed 1 night in Feb 2024
Response from General Manager on 21 Mar 2024
Dear Stephen, We appreciate you taking the time to leave your five-star rating regarding your recent visit to Best Western Adams Inn Quincy. It is great to know you enjoyed your stay and we hope to welcome you again soon.Sincerely,Kristin Payne,General Manager

10/10 Excellent

Digna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from General Manager on 7 Feb 2024
Dear Digna,Thank you for the generous rating of Best Western Adams Inn Quincy. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you are already planning your next stay with us.Sincerely,Kristin Payne,General Manager

8/10 Good

Yanique

Stayed 1 night in Feb 2024
Response from General Manager on 21 Mar 2024
Dear Yanique,Thank you for rating your stay at Best Western Adams Inn Quincy. While we are pleased you enjoyed your time with us, we will work even harder to earn that 5th star from you. Thank you once again, and we hope you have a great day!Sincerely,Kristin Payne,General Manager

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Good customer service
Stayed 3 nights in Jan 2024
Response from General Manager on 3 Feb 2024
Dear Jimmy,Thank you for the five-star rating! We are delighted to have exceeded your expectations with our customer service. We enjoyed having you as our guest, and we hope to see you again at Best Western Adams Inn Quincy.Sincerely,Kristin Payne,General Manager

8/10 Good

Marcson

Stayed 1 night in Jan 2024
Response from General Manager on 21 Mar 2024
Thank you for the kind rating, Marcson! We are glad you had a good time at Best Western Adams Inn Quincy and we look forward to the opportunity to host you again and turn that 4-star into a 5.Sincerely,Kristin Payne,General Manager

10/10 Excellent

Babatunde a

Stayed 3 nights in Jan 2024
Response from General Manager on 29 Jan 2024
Dear Guest, On behalf of our team at Best Western Adams Inn Quincy, thank you for the excellent rating! We were pleased to have exceeded your expectations and we look forward to making your next stay an exceptional one as well.Sincerely,Kristin Payne,General Manager

6/10 Okay

Karl, Fort Washington

Travelled with partner
Liked: Staff & service, property conditions & facilities
It was close to Boston.
Stayed 1 night in Jan 2024
Response from General Manager on 27 Jan 2024
Dear Karl,Thank you for leaving a rating on your recent visit. We are glad you liked our location and also enjoyed your overall stay, although we regret it was not perfect. We hope you will come back for the exceptional experience we strive to provide our guests.Sincerely,Kristin Payne,General Manager

2/10 Terrible

Homan

Disliked: Cleanliness, property conditions & facilities
old
Stayed 1 night in Jan 2024
Response from General Manager on 26 Jan 2024
Dear Homan, We are disappointed to know that your stay was not outstanding and we apologize if we missed out on any essential opportunities to make your visit the seamless, memorable one you deserve. We would appreciate it if you could reach out to us and let us know what we could have done to make your experience better. Thank you and have a good day.Sincerely,Kristin PayneGeneral Manager

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite felt comfortable, and had a room of its own and it smelled clean.
Stayed 1 night in Jan 2024
Response from General Manager on 25 Jan 2024
Dear Lee,Thank you for your recent stay at The Best Western Adams Inn Quincy. Nothing is more important than your satisfaction, so we are delighted to know how happy you were with your well-appointed suite. We appreciate your business and hope to welcome you back soon for another enjoyable stay.Sincerely,Kristin Payne,General Manager

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was nice
Stayed 3 nights in Jan 2024
Response from General Manager on 26 Jan 2024
Dear Martin,Thank you for the five-star rating! We are delighted to have exceeded your expectations. We enjoyed having you as our guest, and we hope to see you again at Best Western Adams Inn Quincy.Sincerely,Kristin Payne,General Manager