9/10 Wonderful! (1,006 reviews)
This hotel was expensive, but the room size for family was the best I have had so far, unfortunatley they said they are renovating to decease size which is the only reason I chose this place ultimately. The staff care and treatment across the board from door to room service was the best we have had in NY other than the Hyatt. I would stay again same room size same price or lower if needed. I am most impressed with staff and size of room. The staff needs recongized for that it was just beyond making our stay comfortable. We even had to put this carrying case on top of our car due to a massive storage issue and car was parked out front for like 30-45 minutes and they didnt make us feel in the way or anything, had to bring in tons of stuff in the room and again they looked but didnt make us feel uncomfortable even helped us. To me that is exceptional. No bad smells or noises until last day it was really bad I thought what is going on this is horrible but the staff said it was construction which I then remembered so I totally dismissed that due to that reason. Good spot, good people. ;)
Reviewed on 20 May 2026