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Reviews of Emerald Island Hotel

2.5 out of 5
Emerald Island Hotel
Boracay Hwy Central Station 1, Boracay Island, aklan

Reviews

8.6

Excellent

Rating 10 - Excellent. 4 out of 8 reviews" "
Rating 8 - Good. 2 out of 8 reviews" "
Rating 6 - Okay. 2 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 0 out of 8 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

ALFREDO AGUSTIN, Edmonton

Travelled with family
Average
Stayed 2 nights in May 2024

10/10 Excellent

Felicidad, Missouri City

The staff are superb to name Irene( manager) Grace & Adell. Very helpful and accomodating!
Stayed 3 nights in Sep 2023

8/10 Good

Wendy

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good -
Service is wonderful , staff are friendly, accommodating and helpful all the time . Easy access to the beach . Breakfast is good . My money is worth in staying here in this hotel . The only problem i see is the mosquitos inside the room . But overall i will still recommend this place :) .
Stayed 3 nights in Apr 2023

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2022
Response from Sincerely Yours, Emerald Island Hotel Boracay Team on 25 May 2022
Dear Guest, Thank you for taking the time to share your views about our hotel . We shall share your feedback with the team, which will definitely encourage us to continue to exceed expectations. We value your relationship with The Emerald Hotel and are committed to providing you with the highest level of service simply because our guests deserve the very best. We look forward to welcoming you again at Emerald Island Hotel Boracay...

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Staff are very friendly and accomodating.
Stayed 4 nights in Dec 2021

6/10 Okay

Jeremy

Liked: Staff & service
Perfect budget hotel in station 1
What I love about this hotel is the location to station 1. The staff is very helpful and accommodating! What I don’t like is the poor internet connection. There is no even no phone signal inside the hotel.
Stayed 3 nights in Nov 2021
Response from Emerald Staff on 4 Jan 2022
Dear Sir Jeremy, Thank you for taking your time to give us a review. We apologize regarding the wifi connection. hope to see you soon on nyour next vacation. Stay safe and God Bless

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
The staff were very accommodating and kind. Highly recommended.
Stayed 4 nights in Jun 2021
Response from Emerald Island Hotel on 28 Jun 2021
We appreciate your positive feedback about our hotel. we do take pride in catering our to our guest needs the way be can. Looking Forward to having you again soon dont hesitate to call us.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the price👍❤️
It was my Christmas gift to my sister and her family. They really enjoyed their stay. Very nice staffs, front desk people were very nice and helpful. Everyone greets you with a smile. Room was big and their 2 double beds we’re comfortable. Toilet was clean and nice. 👍Breakfast included was good. Distance from the beach was near, it was just on the other side of the road. The only little problem was the phone inside their room was not working. They have to go down from the 3rd floor(without elevator) if the need something. Staff said Sorry, they cannot reach out their technician. Staff were polite and kind.
Stayed 3 nights in Jan 2023