Ratings based on 88 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
Recommended
for Everyoneby A verified traveller
Posted 03-Jan-2017
Great Staff. Great breakfast. Clean and friendly.
Recommended
for Everyoneby A verified traveller from Minneapolis, MN USA
Nice surprise :)
Posted 26-Nov-2016
Pros: Location, friendly staff. The room was nice with new furniture, safe box in the room, and very clean. The breakfast buffet is also good.
Cons: Nothing, I give 10 stars out of 10.
Location: The location is great only two blocks away from Corferias transmilenio station. There lots of places to eat nearby.
I read the reviews, and was not sure about staying at this hotel. It was a nice surprise to find out that the room was nice , comfortable and clean. The staff was very helpful and kind. I would stay there again.
Comment from Hotel Management
29-Nov-2016 by Tatiana Rios, Hotel Management
Dear Guest
It is gratifying to receive feedback like yours, this encourages us to continue working every day in the excellence of our services.
We hope to have you with us at the next opportunity and exceed your expectations. Please consider the Hotel Blu Inn, your best option in Bogota.
Best Regards
Tatiana Rios
Ecommerce Manager
by A verified traveller from US
Adequate business class hotel
Posted 19-Nov-2016
Pros: Clean, close to the Embassy.
Cons: A more caring approach to their customers and business.
Location: Across the street from the conference center. Government center nearby as well as a good shopping mall with better restaurants.
Blu Inn is a serviceable hotel without many amenities. The airport shuttle does not exist, so do not both to ask. Even though the ad says it is available on request, I was not met at the airport at all and was told the morning of my trip to the airport to return they, they would not be able to provide it. Both times the requests were made in advance and confirmed. I would rather they told me up front they did not have a shuttle. The strange thing is, I saw the van at the hotel several different time. While I was there, they allowed a youth sports team and their sponsors to run wild in the hotel with shouting and random knocks on the door at any hour. I received little help from the hotel staff.
The free breakfast is worth every penny you pay for it. Enough said. There is a good coffee house next door, Oma. Good coffee and pastries. When it came time to check out I was told I was being charged extra for a second key and they were not willing to provide a written description of services unless I paid the amount demanded. Not a style of business. I am used to.
Overall, for the price, the room was clean and well maintained. They will call for a taxi on request. Otherwise minimal services. The price is fair. Be aware of what you will be getting in return for your money.
Comment from Hotel Management
30-Nov-2016 by Tatiana Rios, Hotel Management
Dear Guest Thank you for your comment, we regret the inconvenience you had with our transport, we will know what happened and will take the necessary corrective measures, as this should not happen because the hotel does offer the transport services on request and we must comply with what we offer , We apologize again and hope that on your next visit we can recoup the hassle you had during your stay.
Best Regards
by A verified traveller
Convenient and clean hotel
Posted 15-Nov-2016 on HotelsVery convenient and felt safe
Comment from Hotel Management
30-Nov-2016 by General Manager, Hotel Management
dear Guest
Thank you for using our services. We highly appreciate your feedback, we are delighted to know you had a good stay at the Hotel Blu Inn hopefully be back to serve you in your next visit to Bogotá.
Best Regards
Tatiana Rios
Ecommerce Manager
Recommended
for Everyoneby A verified traveller from Florida USA
Colferias
Posted 15-Apr-2016If you are going to Colferias is walking distance.
Not far from airport either (15000 to20000 pesos)
Comment from Hotel Management
26-Apr-2016 by Tatiana Rios M, Hotel Management
Dear Guest
Thank you for choosing and leave their rating for the service it is very important to improve every day in all aspects.
Cordially
Tatiana Rios M
ecommerce Manager
by Juan Carlos
Posted 31-Mar-2016 on Hotels
Comment from Hotel Management
04-Jun-2016 by Tatiana Rios, Hotel Management
Señor Juan Carlos
Gracias por su calificacion
Saludos
Tatiana Rios M
Ecommerce Manager
by Shane from Layton UT
Nice place will stay again
Posted 02-Mar-2016 on HotelsStaff was great, very professional, nice breakfast included
Comment from Hotel Management
14-May-2016 by Tatiana Rios, Hotel Management
Dear Mrs Shane
Thank you for your comment, we are glad to know you had a good stay, we hope to treat you at your next visit
Best Regards
Tatiana Rios Matta
Ecommerce Manager
by A verified traveller from Austin
They did not have room ready
Posted 08-Feb-2016
Cons: check rooms to be ready for occupancy.
I was there for about 10 minutes, they transferred us to another hotel because "they had problems with the room."
Comment from Hotel Management
11-Mar-2016 by Tatiana Rios, Hotel Management
We regret the problem we had with the room and was unable to enjoy our services, we apologize if we caused any injury on his journey.
Cordially
Tatiana Rios M
Ecoomerce Manager
by Klaus
Room was a little smelly
Posted 06-Oct-2015 on HotelsThe hotel is located very convenient for business trips in Bogota. My room was a bit smelly though, like humid. But I could not tell if all rooms are like this. Staff very friendly.
Comment from Hotel Management
19-Dec-2015 by Tatiana Rios, Hotel Management
Dear guest
Appreciate the time you have taken to comment on our hotel, this encourages us to continue working daily towards excellence. We look forward to you at the next opportunity, please consider theBlu Inn Hotel your best option.
by A verified traveller from Atlanta
Horrible Staff , and Old
Posted 12-Sep-2015
Pros: Location is the only good thing about the hotel.
Cons: Staff is horrible and Old facilities
Location: Close to the Airport.
Just getting in to the hotel from the airport with 3 bags the bellhop does not help you and just looks at you. Hotel is rather old inside with weird smelling carpet. I had the Balcony and was on the third floor and you can hear every car and horn. When leaving to do checkout they take too long and there is a very rude front desk person by the name of Ana Maria who has a very nasty and terrible attitude. I definitely will never stay here again and dont recommend it to anyone. For similar price plenty of othe hotels nearby in the Colferias and US embassy area.
Comment from Hotel Management
16-Oct-2015 by Tatiana Rios M, Hotel Management
We appreciate your comment, it helps us improve and implement actions with all our equipment.
Our quality policy encourages us to continuous improvement by this we ensure that immediate corrective measures are taken in order to achieve excellence in all our services.
We hope to have the opportunit
