Private beach nearby, free beach shuttle, sun-loungers, beach umbrellas

Reviews of Kempinski Hotel Barbaros Bay

5 out of 5
Kempinski Hotel Barbaros Bay
Yali Mahallesi, Hacigiden Caddesi No: 33/1, Bodrum, Mugla

Reviews

9.2

Wonderful

Rating 10 - Excellent. 181 out of 263 reviews" "
Rating 8 - Good. 56 out of 263 reviews" "
Rating 6 - Okay. 19 out of 263 reviews" "
Rating 4 - Poor. 3 out of 263 reviews" "
Rating 2 - Terrible. 4 out of 263 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Shamel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place but too far from town.
Stayed 3 nights in Sep 2023
Response from Ferman Dogan on 27 Sept 2023
Dear valued guest;Thank you for taking the time to share your feedback regarding your stay with us.We appreciate your perspective and understand the importance of location when choosing a place to stay. We're proud to highlight that our property is just a 15-minute drive from the city center. Furthermore, our proximity to the crystal clear blue-flagged sea and the unparalleled natural beauty that surrounds us is a distinctive feature in the entire Bodrum peninsula.We believe the short drive is a small trade-off for the serene and unique environment we offer.We hope during your next visit, the exceptional nature and surroundings will make every minute of your vacation worthwhile.We are looking forward to welcoming you again in the near future.Best regards,Ferman DoganGeneral Manager

10/10 Excellent

nga lai

Stayed 3 nights in Aug 2023
Response from Ferman Dogan on 28 Sept 2023
Dear valued guest;Thank you for taking the time to share your feedback with us.We are delighted to hear that your experience was excellent. At Kempinski Bodrum, we strive to provide our guests with exceptional service, and it's heartening to know we met your expectations.Your positive remarks are greatly appreciated and will be shared with our dedicated team. We value your insight and look forward to welcoming you back in the near future.Best regards,Ferman DoganGeneral Manager

6/10 Okay

Mohammed

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Nice staff. The property itself is not worth the money paid for it. Old facilities and amenities. I am not sure why it is rated 5 stars.
Stayed 5 nights in Aug 2023
Response from Ferman Dogan on 18 Aug 2023
Dear Valued guest;We sincerely appreciate your feedback regarding your recent stay at our property. We are delighted to have your observations about our staff and their dedication to providing excellent service.We apologize for any inconvenience you experienced due to the facilities and amenities not meeting your expectations. Your comments are very valuable to us as we continuously strive to enhance the quality of our offerings.Our commitment to improvement drives us to constantly evaluate and upgrade our facilities to ensure that they align with the expectations of our guests.Thank you once again for choosing our property for your stay.We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable experience.Best Regards,Ferman DoganGeneral Manager

6/10 Okay

samuel

Stayed 1 night in Jul 2023

10/10 Excellent

Mohammad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
You will need a car. That ls calm snd great but far from city
Stayed 1 night in Jul 2023
Response from Your Reservation Team on 14 Jul 2023
Dear Estemeed Guest,Thank you for your valuable feedback.We look forward to welcoming you back to our amazing property in the near future.Best regards,

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service
Wonderful place with the most amazing staff! This place gives you 5-star experience!
Stayed 3 nights in Jun 2023
Response from Ferman Dogan on 3 Jul 2023
Dear valued guest,Thank you for your feedback about your experience at our beautiful hotel. We are delighted to hear that you found our place to be wonderful and that our staff made a lasting impression on you.At our hotel, our primary goal is to provide a 5-star experience to all our guests, and we are delighted that we were able to meet your expectations in this regard. Our dedicated team takes great pride in ensuring that every aspect of your stay is exceptional, from the moment you arrive until the time of your departure.Also thank you for your appreciation for our staff. We believe that the key to creating a memorable experience lies in the genuine care and exceptional service provided by our team members. We would be honored to have the opportunity to welcome you back for another wonderful experience in the future. Best regards,Ferman DoganGeneral Manager

10/10 Excellent

Renee

Stayed 3 nights in May 2023
Response from Your Reservation Team on 14 Jul 2023
Dear Estemeed Guest,Thank you for your valuable feedback.We look forward to welcoming you back to our amazing property in the near future. Best regards,

8/10 Good

A, Vancouver

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property great staff very good service. Rooms are older and dated but overall had a great stay very nice place for families or privacy.
Response from Your Reservation Team on 31 Jan 2023
Dear Guest;Thank you so much for your feedback regarding your stay with us.Our property is an oasis of serenity and a great family getaway for all seasons of beautiful Bodrum. We are delighted that you have enjoyed your stay with our great staff and service.We are looking forward to welcoming you again in the near future.Best regardsFerman DoganGeneral Manager

10/10 Excellent

Ghiya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best!
Of al my travels and hotels I stay at, this is on my very top 5 list. The entrance to the hotel is very safe and secure they monitor any taxis or cars that come in and register their information. The staff is beyond helpful and the nicest you can meet. I had unreasonable requests throughout my stay and they helped with all of them. The rooms are clean with a breathtaking view, and all that you need. The food, especially breakfast, is gourmet style and very tasty. The drinks and cocktails are very good too. And the staff will be attentive to your preferences and avoid or add them the next day. I definitely would come back here when I am in bodrum next. Thanks to all the incredible staff, especially Mr. Sami Mr. Mevlut, and Ms. Alessandra. If I were the hotel manager, I’d give every member of the staff a hefty raise :)
Stayed 1 night in Jan 2023
Response from Your Reservation Team on 19 Jan 2023
Dear Ghiya;Thank you so much for your wonderful review regarding your stay with us.We are taking every measure to keep our guests comfortable and safe during their whole stay and as you have mentioned our staff is dedicated to exceeding the expectations of our guests.We are delighted that you enjoy every aspect of your stay in our beautiful property.We are looking forward to welcoming you again in the near future.Best regards,Ferman DoganGeneral Manager

10/10 Excellent

Mariela, Woodside

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 6 nights in Sep 2022
Response from Kempinski Bodrum on 5 Oct 2022
Dear Mariela;Thank you for your rating our beautiful hotel.We are looking forward to welcoming you again in the near future.Best regardsFerman DoganGeneral Manager

6/10 Okay

Sevgi

Travelled with family
Been there before nice views for £890 a night stay didn’t expect dust in rooms service in dinning room slow lots of bird poo on balconies around restaurant and rooms should of been cleaned daily
Stayed 1 night in Aug 2022
Response from Kempinski Bodrum on 18 Aug 2022
Dear ms Sevgi; Thank you so much for your valuable feedback regarding our hotel. We would like to assure you that all your comments are taken seriously and necessary actions are taken. We are looking forward to welcoming you again in the near future. Best regards, Ferman Dogan General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2022
Response from Kempinski Bodrum on 14 Jun 2022
Thank you so much for rating our beautiful hotel. We are looking forward to welcoming you again in the near future. Best regards; Ferman Dogan General Manager

10/10 Excellent

leo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 10 nights at the hotel just after it reopened for the season. The staff are delightful, so helpful and all keen to make our stay memorable. The beach is great and the sea beautifully clear, although very cold, [refreshing!] We will definitely go back soon.
Stayed 10 nights in Apr 2022
Response from Kempinski Bodrum on 16 May 2022
Dear Mr Leo; Thank you so much for your wonderful comment about our beautiful hotel and we are very pleased to make you happy with our staff and unique service. We are looking forward to welcome you again in the near future. Best regards, Ferman Doğan General Manager

10/10 Excellent

EREN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manzara, deniz, eşsiz doğa
Muazzam bir manzara, harika odalar, inanılmaz bir deniz. Sadece yeme içme alanında kendini geliştirmesi gereken kaliteli bir otel.
Stayed 1 night in Jul 2021
Response from Adnan Yucel, Genel Müdür on 15 Nov 2021
Merhaba Eren Bey, Otelimizle ilgili güzel değerlendirmeleriniz ve yapmış olduğunuz değerli yorumlar için teşekkür ederiz. Umarız, sizleri en kısa zamanda tekrar ağırlama fırsatı yakalarız. Bodrum'dan Saygılarımızla

10/10 Excellent

Pamela Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay.
Stayed 5 nights in Sep 2021
Response from Adnan Yücel, General Manager on 28 Sept 2021
Dear Pamela Jean, Thank you for your comment about our hotel. The entire team of the hotel very much hopes to welcome you back to the hotel on another occasion in the not too distant future. Best regards from sunny Bodrum,

10/10 Excellent

Burcu

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love how quiet this hotel is
Stayed 1 night in Sep 2021
Response from Meric Berker on 7 Sept 2021
Dear Mrs.Burcu, Thank you for such a wonderful review of our hotel. We are thrilled to learn how much you enjoyed your stay and it is especially wonderful to hear your kind words. The entire team of the hotel very much hopes to welcome you back to the hotel on another occasion in the not too distant future. Regards from sunny Bodrum,

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Location at the coast and views are special
Stayed 7 nights in Jul 2021
Response from Adnan Yucel, General Manager on 14 Sept 2021
Dear Anonymous, Thank you for your review of our hotel. We do hope we will have the pleasure of welcoming you back in the near future. Best regards from sunny Bodrum,

8/10 Good

Murat

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021
Response from Adnan Yucel, Genel Müdür on 14 Sept 2021
Merhaba Murat Bey, Zaman ayırıp otelimizi değerlendirdiğiniz için teşekkür ederiz. Umarız, sizleri en kısa zamanda tekrar ağırlama fırsatı yakalarız. Bodrum'dan Saygılarımızla,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location, staff, Sanitas spa (i highly recommend their hammam, an unforgettable experience...) beach, view, their restaurant located in the residences is exquisite. Everythg was amazing. We had a great 5 days holidays that will last forever in our minds.
Stayed 4 nights in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Was overcharged extras for the children, despite that I had already booked as a family the two rooms on Expedia. No VIP status honored. One of the rooms bathrooms was dirty, as if cleaning staff missed to clean it.
Stayed 2 nights in Jun 2021
Response from Guest Relations Team on 29 Jun 2021
Dear Guest, Thank you for your feedback. You can be sure that we will evaluate your feedback to improve ourselves. We are looking forward to welcoming you.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved all of the amenities, such beautiful views and lovely staff. Food could be improved, and the rooms could do with a refurb but were still lovely
Stayed 9 nights in Sep 2019
Response from Steffen Opitz on 3 Oct 2019
Dear Guest, Thank you for your kind review. At Kempinski Hotel Barbaros Bay we pride ourselves on delivering the most memorable of experiences to all of our guests, and I am so pleased you enjoyed your stay. I do hope we will have the pleasure of welcoming you back in the near future. with regards from sunny Bodrum, Steffen Opitz General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It will be possibly helpful if there is young baby caring room that parents can enjoy along with other guests quiet breakfast and meals Currently there were too much baby scream and cries which wasn’t pleasant for some others At least children free dining areas like children free beach you have
Stayed 5 nights in Sep 2019
Response from Steffen Opitz on 2 Oct 2019
Dear Guest, Thank you for your review and for sharing your feedback with us.  Please rest assured that we treat any such feedback with the utmost importance and the necessary steps to avoid a repeat of this again in the future will be made straight away. We hope it is not long before we welcome you back again. with sunny regards from Bodrum, Steffen Opitz General Manager

10/10 Excellent

parsvakumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kempinski, Bodrum
Amazing hospitality , needed a change of room for medical reasons, was upgraded as similar category was not available, all the while people were with a smile , made my holiday one to remember
Stayed 3 nights in Sep 2019
Response from Steffen Opitz on 2 Oct 2019
Dear parsvakumar, Thank you for such a wonderful review of our hotel. I am thrilled to learn how much you enjoyed your stay and it is especially wonderful to hear your kind words regarding our staff and the service levels that they extend to our guests.  The entire team of the hotel very much hope to welcome you back to the hotel on another occasion in the not too distant future. Regards from sunny Bodrum, Steffen Opitz General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very big and organized. Nice scenery wherever you are.
Stayed 3 nights in Sep 2019
Response from Steffen Opitz on 16 Sept 2019
Dear guest, Thank you for your five-star review. At Kempinski Hotel Barbaros Bay we pride ourselves on delivering the most memorable of experiences to all of our guests, and I am so pleased you enjoyed everything about your stay. I do hope we will have the pleasure of welcoming you back in the near future. with regards from sunny Bodrum, Steffen Opitz General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice bay with no other properties in site. lovely small corners to have privacy
Stayed 2 nights in Sep 2019
Response from Steffen Opitz on 11 Sept 2019
Dear Guest, Thank you for your five-star review. At Kempinski Hotel Barbaros Bay we pride ourselves on delivering the most memorable of experiences to all of our guests, and I am so pleased you enjoyed everything about your stay. I do hope we will have the pleasure of welcoming you back in the near future. with regards from sunny Bodrum, Steffen Opitz General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I like the location, customer service, the facilities
Stayed 2 nights in Aug 2019
Response from Steffen Opitz on 2 Sept 2019
Dear guest, Thank you for your five-star review. At Kempinski Hotel Barbaros Bay we pride ourselves on delivering the most memorable of experiences to all of our guests, and I am so pleased you enjoyed everything about your stay. I do hope we will have the pleasure of welcoming you back in the near future. with regards from sunny Bodrum, Steffen Opitz General Manager

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and beautiful hotel. The beach is clean and the views are beautiful. I would stay there again for sure.
Stayed 5 nights in Aug 2019
Response from Steffen Opitz on 28 Aug 2019
Dear Guest, Thank you for such a wonderful review of our hotel. I am thrilled to learn how much you enjoyed your stay and it is especially wonderful to hear your kind words regarding our staff and the service levels that they extend to our guests.  The entire team of the hotel very much hope to welcome you back to the hotel on another occasion in the not too distant future. Regards from sunny Bodrum, Steffen Opitz General Manager

10/10 Excellent

BananAfandi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel I have ever seen in my whole live. I have went to many five starts hotels but this one is the best. Best managers Best staff Best service Best food Best facility Everything is just amazing, i felt like is it was my honey moon❤️ Tomorrow is the check out ☹️ Thank you Kempinski❤️
Stayed 3 nights in Aug 2019
Response from Steffen Opitz on 28 Aug 2019
Dear BananAfandi, Thank you for such a wonderful review of our hotel. I am thrilled to learn how much you enjoyed your stay and it is especially wonderful to hear your kind words regarding our staff and the service levels that they extend to our guests.  The entire team of the hotel very much hope to welcome you back to the hotel on another occasion in the not too distant future. Regards from sunny Bodrum, Steffen Opitz General Manager

10/10 Excellent

SJ, Beirut

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and general treatment by staff is quite outstanding.
Stayed 3 nights in Aug 2019
Response from Steffen Opitz on 21 Aug 2019
Dear SJ, Thank you for such a wonderful review of our hotel. I am thrilled to learn how much you enjoyed your stay and it is especially wonderful to hear your kind words regarding our staff and the service levels that they extend to our guests.  The entire team of the hotel very much hope to welcome you back to the hotel on another occasion in the not too distant future. Regards from sunny Bodrum, Steffen Opitz General Manager

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
The stay was just great. Nice hotel, clean facilities, very friendly staff. Very nice view. We enjoyed every moment of our stay.
Stayed 5 nights in Aug 2019
Response from Steffen Opitz on 16 Aug 2019
Dear Mohamed, Thank you for such a wonderful review of our hotel. I am thrilled to learn how much you enjoyed your stay and it is especially wonderful to hear your kind words regarding our staff and the service levels that they extend to our guests.  The entire team of the hotel very much hope to welcome you back to the hotel on another occasion in the not too distant future. Regards from sunny Bodrum, Steffen Opitz General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was breathtaking! And the staff was very sweet and helpful! The only downside is that they don’t speak English too well
Stayed 4 nights in Aug 2019
Response from Steffen Opitz on 12 Aug 2019
Dear Guest, Thank you for your five-star review. At Kempinski Hotel Barbaros Bay we pride ourselves on delivering the most memorable of experiences to all of our guests, and I am so pleased you enjoyed everything about your stay. I do hope we will have the pleasure of welcoming you back in the near future. with regards from sunny Bodrum Steffen Opitz General Manager

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
🌹🌹
Very pretty
Stayed 3 nights in Aug 2019
Response from Steffen Opitz on 12 Aug 2019
Dear Mohamed, Thank you for your five-star review. At Kempinski Hotel Barbaros Bay we pride ourselves on delivering the most memorable of experiences to all of our guests, and I am so pleased you enjoyed everything about your stay. I do hope we will have the pleasure of welcoming you back in the near future. with regards from sunny Bodrum Steffen Opitz General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019
Response from Steffen Opitz on 7 Aug 2019
Dear Guest, Thank you for your five-star review. At Kempinski Hotel Barbaros Bay we pride ourselves on delivering the most memorable of experiences to all of our guests, and I am so pleased you enjoyed everything about your stay. I do hope we will have the pleasure of welcoming you back in the near future. with regards from sunny Bodrum, Steffen Opitz General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2019
Response from Steffen Opitz on 1 Aug 2019
Dear Guest, Thank you for your five-star review. At Kempinski Hotel Barbaros Bay we pride ourselves on delivering the most memorable of experiences to all of our guests, and I am so pleased you enjoyed everything about your stay. I do hope we will have the pleasure of welcoming you back in the near future. with regards from sunny Bodrum, Steffen Opitz General Manager

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The hotel is ok but need some renovation the breakfast need is hot fun and a/c
Stayed 2 nights in Jul 2019
Response from Steffen Opitz on 1 Aug 2019
Dear Guest, Thank you for your five-star review. At Kempinski Hotel Barbaros Bay we pride ourselves on delivering the most memorable of experiences to all of our guests, and I am so pleased you enjoyed everything about your stay. I do hope we will have the pleasure of welcoming you back in the near future. with regards from sunny Bodrum, Steffen Opitz General Manager

8/10 Good

Elena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful beach. hotel needs a bit of renovation. not too much entertainment available. restaurants are excellent but not too many choices.
Stayed 7 nights in Jul 2019
Response from Steffen Opitz on 1 Aug 2019
Dear Elena, Thank you for your five-star review. At Kempinski Hotel Barbaros Bay we pride ourselves on delivering the most memorable of experiences to all of our guests, and I am so pleased you enjoyed everything about your stay. I do hope we will have the pleasure of welcoming you back in the near future. with regards from sunny Bodrum, Steffen Opitz General Manager

10/10 Excellent

Verified traveller

Stayed 4 nights in Jul 2019
Response from Steffen Opitz on 23 Jul 2019
Dear Guest, Thank you for your five-star review. At Kempinski Hotel Barbaros Bay we pride ourselves on delivering the most memorable of experiences to all of our guests, and I am so pleased you enjoyed everything about your stay. I do hope we will have the pleasure of welcoming you back in the near future. with regards from sunny Bodrum, Steffen Opitz General Manager

8/10 Good

mohammad r

Liked: Cleanliness, staff & service
Beautiful location The staff and manager were very helpful The hotel is constructed 16 years ago with no renovations the decor is tired and generally did not look as impressive as the pictures on Internet. The shower in the bathtub is an out of date concept. The room initially shown did not meet our expectations but was upgraded with the help of the kind manager.
Stayed 3 nights in Jul 2019
Response from Steffen Opitz on 23 Jul 2019
Dear mohammad r, Thank you for your kind review. Please rest assured that we treat any such feedback with the utmost importance and your comments about renovation have shared with the related departments to take necessary actions. I do hope we will have the pleasure of welcoming you back in the near future. with regards from sunny Bodrum, Steffen Opitz General Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2019
Response from Steffen Opitz on 17 Jul 2019
Dear guest,   Thank you for your review and for sharing your feedback with us.  Please accept my apologies that your stay did not live up to expectation.  We very much hope to welcome you back to the hotel and have the opportunity to restore your faith in Kempinski Hotel Barbaros Bay.  with sunny regards from Bodrum. Steffen Opitz General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was about a 20 minute cab ride from the main city and about a 5 minute walk to a beach, with a pool on site. The restaurants on site were a bit pricey for what you got and the beds were quite stiff. The staff was very accommodating and there was always someone around if you had a request.
Stayed 4 nights in Jul 2019
Response from Steffen Opitz on 16 Jul 2019
Dear Guest, I'm delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that our guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. with sunny regards from Bodrum Steffen Opitz General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel considered one of excellent hotels in Bodrum the hotel is in excellent condition the decorations is excellent the cleaning is excellent the food is very good and expensive little bit all personals in this hotel are professional in dealing with gust I recommend this hotel for your next vacation the beach area and landscaping is like forest with sea view the club car services is excellent services that takes you to hotel privet beach Essam Jefri Saudia Arabai
Stayed 5 nights in Jul 2019
Response from Steffen Opitz on 16 Jul 2019
Dear Essam Jefri, Thank you for such a wonderful review of our hotel. I am thrilled to learn how much you enjoyed your stay and it is especially wonderful to hear your kind words regarding our staff and the service levels that they extend to our guests.  The entire team of the hotel very much hope to welcome you back to the hotel on another occasion in the not too distant future. Regards from sunny Bodrum, Steffen Opitz General Manager

8/10 Good

Verified traveller

Stayed 3 nights in Jun 2019
Response from Steffen Opitz on 12 Jul 2019
Dear Guest, Thank you for taking the time to share your review and I am pleased you had an enjoyable stay at the Kempinski Hotel Barbaros Bay. I will be sure to share your kind words with the team who will be pleased to know they could make it a memorable visit for you. We hope it is not long before we welcome you back again. with sunny regards from Bodrum, Steffen Opitz General Manager

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019
Response from Steffen Opitz on 11 Jul 2019
Dear Guest, I'm delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that our guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. with sunny regards from Bodrum Steffen Opitz General Manager

6/10 Okay

Nlk

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Quiet location. Great views. Expensive restaurants and below quality food.
Stayed 2 nights in Jul 2019
Response from Steffen Opitz on 11 Jul 2019
Dear Nlk,  Thank you for your review and for sharing your feedback with us.  Please accept my apologies that your restaurant experience did not live up to expectation.  Please rest assured that we treat any such feedback with the utmost importance and the necessary steps to avoid a repeat of this again in the future will be made straight away. We very much hope to welcome you back to the hotel and have the opportunity to restore your faith in Kempinski Hotel Barbaros Bay.  with sunny regards from Bodrum. Steffen Opitz General Manager

8/10 Good

Verified traveller

Travelled with partner
Liked: Amenities
The layout, mix of pools, sun deck and beach area were very impressive. Wonderful view across the bay and beautiful setting. The choice of restaurants was a bit limited with the Barbarossa Grill being our favourite. Shame it isn’t open every evening though. The general level of English amongst the staff was a bit poor and made communication a challenge at times.
Stayed 3 nights in Jun 2019
Response from Steffen Opitz on 5 Jul 2019
Dear Guest, Thank you for such a wonderful review of our hotel. Please rest assured that we treat any such feedback with the utmost importance and the necessary steps to avoid a repeat of this again in the future will be made straight away. The entire team of the hotel very much hope to welcome you back to the hotel on another occasion in the not too distant future. Regards from sunny Bodrum Steffen Opitz General Manager

8/10 Good

Sam, Virginia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is set on beautiful landscape. The view is gorgeous and the beach is clean. The water is clear and crisp. The staff is wonderful and very helpful! Breakfast buffet was filled with delicious food and drinks. Gym has a beautiful view and was fully equipped.
Stayed 1 night in Jul 2019
Response from Steffen Opitz on 5 Jul 2019
Dear Sam, Thank you for such a wonderful review of our hotel. I am thrilled to learn how much you enjoyed your stay and it is especially wonderful to hear your kind words regarding our staff and the service levels that they extend to our guests.  The entire team of the hotel very much hope to welcome you back to the hotel on another occasion in the not too distant future. Regards from sunny Bodrum Steffen Opitz General Manager

10/10 Excellent

Samir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay with wonderful staff at Kempinski ,
Amazing, fantastic staff, hearty breakfast all loaded with so much good variety food The staff all so wonderful, ever smiling, ready to serve, make the stay do pleasant and trouble free
Stayed 3 nights in Jun 2019
Response from Steffen Opitz on 2 Jul 2019
Dear Samir, Thank you for such a wonderful review of our hotel. I am thrilled to learn how much you enjoyed your stay and it is especially wonderful to hear your kind words regarding our staff and the service levels that they extend to our guests.  The entire team of the hotel very much hope to welcome you back to the hotel on another occasion in the not too distant future. Regards from sunny Bodrum, Steffen Opitz General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019
Response from Steffen Opitz on 25 Jun 2019
Dear Guest, Thank you for your five-star review. At Kempinski Hotel Barbaros Bay we pride ourselves on delivering the most memorable of experiences to all of our guests, and I am so pleased you enjoyed everything about your stay. I do hope we will have the pleasure of welcoming you back in the near future. with regards from sunny Bodrum Steffen Opitz General Manager

10/10 Excellent

ahmad, Irvine, Ca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were greeted by Steffens Opitz (general manager) upon arrival, wonderful property and amazing staff, had breakfast buffet every morning at Olive restaurant and was greeted by Hakan Sezginol (Restaurant Manager) every time I was there , unmatched customer service and attention to details , highly recommended will be back for sure 🙂
Stayed 5 nights in Jun 2019
Response from Steffen Opitz on 25 Jun 2019
Dear Ahmad, Thank you for such a wonderful review of our hotel. I am thrilled to learn how much you enjoyed your stay and it is especially wonderful to hear your kind words regarding our staff and the service levels that they extend to our guests.  The entire team of the hotel very much hope to welcome you back to the hotel on another occasion in the not too distant future. Regards from sunny Bodrum, Steffen Opitz General Manager

2/10 Terrible

Deniz

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019
Response from Steffen Opitz, General Manager on 21 Nov 2019
Sayın Deniz, Son ziyaretinizin beklentilerinizi karşılamadığı için üzgünüm. Tüm konuklarımıza unutulmaz deneyimler sunmak için her gün hizmetlerimizi iyileştirmek için çok çalışmaya devam edeceğiz. Sizi bir sonra ki konaklamanızda tekrar ağırlamak isteriz. Bodrum'dan Saygılarımızla,