Everything was perfect until the staff at the reception blew it at the very last minute.
We stayed there for four days and truly enjoyed our vacation. However, at check out, we asked the reception to call us a taxi. 10 mins later somebody came over and gave us a piece of paper with a taxi station phone number, and asked us to call them ourselves. The number had no answer. I went back inside and ask the lady at the reception what else they can do to help us. Short of shrugging her shoulders, she said she can google other taxi stations but refused to make any calls herself.
At the end, I was able to reach one taxi station and literally had to beg the guy to send us a taxi. They said they don’t work with Bellazure. I never got to find out the reason for this refusal. In the end, it took us about 40 mins and reception staff did absolutely nothing to help us. Beautiful resort, excellent service otherwise, but that last minute experience with reception left a bad impression.
