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Reviews of Golden Age Crystal Bodrum - All inclusive

4 out of 5
Golden Age Crystal Bodrum - All inclusive
Burun Mevkii 25319, Gumusluk, Bodrum, Mugla

Reviews

5.2
Rating 10 - Excellent. 7 out of 66 reviews" "
Rating 8 - Good. 11 out of 66 reviews" "
Rating 6 - Okay. 16 out of 66 reviews" "
Rating 4 - Poor. 11 out of 66 reviews" "
Rating 2 - Terrible. 21 out of 66 reviews" "

5.2/10

Cleanliness

5.4/10

Staff & service

5.2/10

Amenities

4.8/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

8/10 Good

sareh

Travelled with family
Not anymore a golden age for this hotel
I booked a family suite which include 2 bedrooms( one with a double bed plus a single bed and the other bedroom with a twin bed) in that hotel for 9 days. I contacted the hotel and asked the to set up the twin beds as a double bed as my partner and I wanted to stay there but when we got to the hotel the twin beds haven’t been set up and still were separated! Our room was at the ground floor and the room balcony faced swimming pool, basically the room was next to crowded swimming pool so I went to reception to ask them to change our room but amazingly I notice the receptionist can’t speak English! She called another colleague who couldn’t speak or understand much English and he promised me to change our room in 24 hours and that never happened. The hotel location is 40min drive to central Bodrum and the main harbour so you definitely need to rent a car otherwise have to pay 280 to 300 Turkish lira anytime want to go to central as there is not much to see in Gumusluk( hotel location). The hotel layout and buildings are nice but unfortunately the hotel is not well maintained. Toilet flush frame in our room was broken as well as the shower head holder, however, I asked them to repair it, but this did not happen. The room service was a disaster and we have to go to the reception anytime we wanted clean towels or toilet paper, sometimes cleaner was coming at 3 or 4 pm to clean the room which I never seen somewhere else before!
Stayed 8 nights in Aug 2022

6/10 Okay

Sinéad

Travelled with group
Liked: Room comfort
Disliked: Cleanliness, staff & service
Needs some cleaning
If only they focused on the cleaning, the place it's self was good, but the rooms were never cleaned, the floors never mopped the bedding for a full week never changed, and the towels the same, it was very hot last week we needed clean towels had to request them, the ones left on the floor that are your indication that you want new ones were folded and put up again. There was adults there during the day but at night it was all teenagers and young very young adults running the hotel. I had emailed prior to booking enquiries made about vegan options assured there was a full menu that would carter for me there was not. There was less than minimal I had to purchase my own non dairy milk. When I spoke to the chef's and kitchen staff the just shrugged their shoulders no help with it given. The pool area was lovely, even if the music was blaring Just a bit on the too loud side. The setting is lovely, the beach area is lovely regular shuttle bus service on the hour it is a short walk also, but the rooms and lack of cleaning really let's the place down. There are no footpaths so you won't be going for any walks in the location. Local bus service was great very reliable it's 1hr from Bodrum town for 20lira. The gym while it had 4 treadmills only 1 was working when spoke to staff they just shrugged their shoulders said they didn't know.
Stayed 7 nights in Aug 2022

6/10 Okay

AZADEH

Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect. We enjoyed our stay at this hotel where the staff are very friendly. The food is so delicious and there is a wide range of choices in the buffet. Special thanks for the manager Burak and all the staff.
Stayed 8 nights in Jun 2021

2/10 Terrible

Innocent

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will never visit that hotel any more .. their services is so poor
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Amenities
Disliked: Staff & service
At the reception desk you will find unprofessional workers. They only know how to deal with locals. Any issues that arise with foreigners are to be ignored not solved. Bring lots of cash because your foreign cards will not work. If you happened to forget something after check out you will not get it even though they will pledge to send it. The Manager of the hotel is the only professional problem solver but she is busy most of the time. She has a great personality also. I wish you goodluck!
Stayed 5 nights in Jul 2019

4/10 Poor

Max, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible Hotel, dirty rooms and facilities
This is a dated Hotel with very poor hygiene in all rooms and facilities. They don't clean the rooms on a regular basis unless you ask them and then you have to to ask also for changing the towels and the bed sheets as well. The only place which has acceptable level of cleanness is the restaurant. The Hotel guests are mainly East Europeans and Turkish people and it seems that their major concern is to eat and drink as much as possible. Hotel guests use the Pool late at nights until 2 AM with lots of screaming and shouting and are drunk and loud which makes your sleep a nightmare. We changed our room 3 times due to very poor conditions and when we complained to the Hotel Manager about the shouting and screaming in the Pool area, he said that it's because the guests drink too much. There is no Security staff to monitor and prevent this behaviour and it was very annoying during the nights as we couldn't sleep. In the Reception there are normally 2 staff members and only one of them can speak basic English which makes it very difficult. This Hotel is rated as a 4 Star Hotel, however with best intentions it should have 3 Stars. It's advertised as All Inclusive while in reality it should be considered as Full Board with Drinks. You can't have any food or snacks between Breakfast/Lunch/Dinner. We are not a fan of excessive eating/drinking but when we arrived just after 22:00 and asked for sandwich or snack,they told us the dinner is finished and we should wait until breakfast !
Stayed 10 nights in Jun 2018

6/10 Okay

Osama

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The food was ok fine but no mini bar in room and they not give me the room what I order, no water in room
Stayed 7 nights in Jul 2017

8/10 Good

Mesut

Travelled with family
Liked: Staff & service, property conditions & facilities
Tatil iyi güzel geçti
Stayed 4 nights in Aug 2023

8/10 Good

Onur

Stayed 2 nights in Jul 2023

2/10 Terrible

Maliki

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was disgusting. Furthermore, if you are a black person, you should definitely not go to this hotel. Even the people that work at the hotel will be looking at you like an animal in a zoo. Nothing was well organised and barely no one speaks English!
Stayed 2 nights in Aug 2022

8/10 Good

Nasir

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Bra ute områder og veldig god mat. Rommene er gamle og slitte. Dårlig med vask og renhold på Rommene.
Stayed 8 nights in Jul 2022

10/10 Excellent

Onur

Stayed 3 nights in Jul 2022

2/10 Terrible

Figen

Stayed 2 nights in Jul 2022

2/10 Terrible

Tugce

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein sehr sehr sehr schmutziges Hotel, ich habe mich noch nie so unwohl in einem Hotel gefühlt, die Toilette hat die ganze Nacht über laute geräusche gemacht, die Toilette war so dreckig, dass ich da nicht einmal Duschen wollte. Wir haben sogar einmal das Zimmer gewächselt. Sehr schade die Lage des Hotels ist traumhaft schön aber das Hotel verliert an einiges. Schade
Stayed 3 nights in Jul 2022

6/10 Okay

Anil

Disliked: Cleanliness, amenities
Hotel war in Ordnung. Mehr aber auch nicht. Service ok. Animation. Nichts. Sauberkeit des Zimmers. Nicht vorhanden. Ausstattung. Naja. Einzig gute war das Team von Serhat und Arap aus dem Shisha Bereich. Dank diesen Jungs war der Urlaub angenehm und schön. Ansonsten waren noch positiv anzusprechen, Ismailcan und Serhat vom Barkeeper Team. Rezeption War ok. Einzig aufmerksame Person, soweit ich mich erinnern kann Sude.
Stayed 7 nights in Jun 2022

2/10 Terrible

Murat

Stayed 4 nights in Jun 2022

4/10 Poor

CEM CÜNEYT

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
kimseye tavsiye etmem
Odalar çok eski idi.Bakimsizdi.Voucerda odalarda cay kahve makinesi yaziyor.Yoktu .Soruldu yanlış yazılmış dendi. Odalarda TV ler bozuktu.Sordum ariza var dendi. Odalarda sadece 2 adet su verildi. Ancak voucerda odalarda su servisi yaziyor.Plajda verilen hizmet kotuydu. Havuzlar pisti. Genel olarak memnun kalmadım.Bir daha kalmam kimseye tavsiye etmem
Stayed 4 nights in Jun 2022

6/10 Okay

Yasin

Travelled with group
Liked: Cleanliness, room comfort
Yemekler ve alkollu icecekler zayif onun disinda guzel.
Stayed 4 nights in Sep 2021

2/10 Terrible

Kamil bora uygun

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tasarım berbat hizmetberbat calisanlar berbat
Stayed 2 nights in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Otel konum olarak çok güzeldi. Yemeklerden beklentimiz düşüktü oyüzden kötü gelmedi ama çok da iyi değildi. Odamız hergün temizlendi memnun kaldığımız bir tatil oldu
Stayed 4 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Her şey son derece güzel
Personel güler yüzlü, kahvaltı ve yemekler gayet güzel, imkanlar geniş. Çevrenin ulaşım sorunu dışında tatilimizde otele dair hiçbir olumsuzluk yaşamadık.
Stayed 2 nights in Sep 2021

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Dårlig hygiejne på toiletterne overalt på hotellet . Slidte og gamle møbler. Maden var perfekt og rigtig god service.
Stayed 6 nights in Aug 2021

2/10 Terrible

Eda

Stayed 4 nights in Aug 2021

2/10 Terrible

gorkem

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Staff & service, amenities
Decisamente scarso come 4 stella , ma il personale stato molto gentile e disponibile . Nelle camere c’erano davvero non TV , ma monitore per pc se non peggio . Ottimo per famiglie con bambini.
Stayed 2 nights in Aug 2021

6/10 Okay

Engin

Travelled with family
Disliked: Property conditions & facilities, room comfort
Definitiv keine vier Sterne
Wir sind echt enttäuscht. Die Bilder entsprechen nicht der Wahrheit. Das Essen war Ok. Niemals würde ich für das Hotel vier Sterne vergeben.
Stayed 3 nights in Jul 2021

4/10 Poor

TAE YOUNG

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
low quality of all inclusive
It was all inclusive but snack bar, there's only hamburger and potato chips. And also very old rooms, far from beach.
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crystal gümüşlük iğrenç rezilliği
Berbat rezalet bir otel, kendilerine dava açıcam zorbalıkla binmediğim kiralık araca sırf yol yaptı diye zorla para aldılar otelden çıkartmayız diyip,resepsiyon vasat çalışanlar vasat ilgisiz ruhsuz sanki onlar bize para veriyor bu otel bodrumun şanını kirletiyor,duşa kabinde sıcak su yok minibarlar bomboş her şey dahil dedikleri tek şey bira ben bir daha buraya gelirsem tövbe,kaldırılması gereken vasat bi otel
Stayed 1 night in Jul 2021

8/10 Good

Burak

Liked: Property conditions & facilities, room comfort
Bayram tatili
Otelin genel anlamda sunduğu imkanlar güzel. Başta otel manzarası iki farklı havuz bulunması, plaj servisi, sauna hamam fitness vs. Yemekler lezzetli fakat çeşitlilğin az olması ve odaların genel anlamda temizliğinin yetersiz olmasıda negatif unsurlar. Personel güleryüzlü ve yardımsever. Fiyat performans olarak iyi bir tercih diyebilirim, tekrar konaklama yaparmıyım evet yaparım.
Stayed 3 nights in Jul 2021

6/10 Okay

Dervis

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2021

6/10 Okay

Tarik

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2021

2/10 Terrible

Gentjana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2021

2/10 Terrible

CEMHAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tek kelimeyle berbat.
Stayed 1 night in Jul 2021

2/10 Terrible

Liza

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Berbat pis bir otel
Otelin resimlerdekiyle alakası yok çok eski ve çok pis bir otel wc ler leş gibiydi tv çalışmıyor odalar çok küçük personel sayısı çok az yemek saatleri dışında ücret karşılığında bile yıyecek yok resimlere kanmayın sakın
Stayed 2 nights in Jul 2021

4/10 Poor

RESAT

Business traveller
Disliked: Cleanliness, property conditions & facilities
Çok beklentiye girmeden koşullarına göre idare eder ama fiyatı pahalı.
Stayed 3 nights in Jul 2021

6/10 Okay

Ogulcan

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

2/10 Terrible

Vedat

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Odalar ve otel çok bakımsız ve eski
Stayed 2 nights in Aug 2019

6/10 Okay

Serafettin

Disliked: Property conditions & facilities
Den va dålig
Stayed 4 nights in Jul 2019

6/10 Okay

Özlem

Liked: Property conditions & facilities
Stayed 4 nights in Jul 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

6/10 Okay

Mufy, Gelsenkirchen

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Hübsche Hotelanlage etwas weit vom Strand entfernt
Die Adresse was Expedia angegeben hat existiert nicht. Das Hotel ist 2x auf Maps zu finden. Die Rezeption verlangte direkt beim Einschecken die Bezahlung. Obwohl über Expedia mittels Kreditkarte gebucht. Da Missverständnisse über die Abwicklung nit Expedia gab wolte man in landeswährung bezahlt werdeb, jedoch zu dem alten Devisen Kurs Stand Buchung.. Ob bewusst oder unbewusst wurden freche undisziplinierte Fragen gestellt. Die Rezeption ist die Hölle pur. Die Transfers zun Strand sind nur bis 19 Uhr.
Stayed 1 night in Aug 2018

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2017

4/10 Poor

Verified traveller

Disliked: Room comfort
Hayal kırıklığı
Otele daha önce 2009 yılında aynı dönemde gittik. Bu seferki konaklamamda o zamanki konforu bulamadık. Özellikle de rezervasyon yaparken gösterilen oda bilgileri ile sunulan aynı değildi. Rezervasyon yaparken 24m2 oda sunuldu ama bize verdikleri oda 18m2 dedikleri bir odaydı. Böyle bir durumla karşı karşıya kalırsanız resepsiyon ile görüşmenizi tavsiye ederim. Biz öyle yaptık odamız değiştirildi. Odaların fiziki koşulları iyi değil. Aşırı derecede titiz bir yapınız varsa tekrar düşünün. Otelin kadrosu çok genç. Tahminimce stajyer öğrencilerden oluşuyor. Ama çocuklar size her konuda hemen yardımcı oluyorlar. Yemek menüsü hamur işi ağırlıklı. Snack servis de öyle. İçki menüsü de sınırlı daha öncekine göre çeşit azalmış. Otelde havlular lekeli ancak istediğiniz zaman temiz havlu getiriyorlar. Plaj havluları da aynı durumda. Animasyon programı bize göre zayıf geldi. Her akşam kına gecesi havası vardı. Otelin plajı biraz bakım istiyor. Özellikle plajın konumu çok güzel. Yarım saatte bir de servis hizmeti var. Ancak taşlık bir plaj olması iskelenin yanlış konumlanmış olması denize girişi sadece iskeleden mümkün kılıyor. Biraz düzeltilmiş bir plaj olsa her rüzgarda denize girmeyi kısıtlamazlar. Otelin manzarası çok güzel. Bu manzaranın hakkını veremiyorlar. Kısacası iki gidişimiz arasında dağlar kadar fark var. Gitmek isteyenler bir kez daha düşünün.
Stayed 5 nights in Sep 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
kaos ve tükenmişlik sendromu. hoşlanmadığım birine bile tavsiye etmem. fotoğraflara sakın aldanmayın.plaj berbat yemekler berbat personelin bazılarının iyi niyet ve güleryüzü bile durumu hafifletmeye yetmez.
Stayed 2 nights in Sep 2017

8/10 Good

Özgün

Liked: Staff & service
Otel
Başarılı
Stayed 3 nights in Aug 2017

4/10 Poor

Güray

Disliked: Cleanliness, staff & service, property conditions & facilities
Odaya ilk girdiğimizde dikkatimizi çeken ilk şey tuvaletten gelen koku oldu. Tuvalette herhangi bir havalandırma olmadığı için kokusu bütün odayı rahatsız ediyordu. Karşılaştığımız ikinci sürpriz ise havluların birinin kirli çıkmasıydı. Bunu resepsiyona belirttiğimizde bize yeni havlu temin edileceği söylendi fakat gelen havlularda kirliydi, bu döngüyü bir kaç kez yaşadıktan sonra gelen 5. havlu temizdi. Yemekler fena değildi.
Stayed 2 nights in Aug 2017

2/10 Terrible

mehmet

Disliked: Staff & service, property conditions & facilities, room comfort
İki hatta üç defa düşünün
bir yıl çalışıp 1 hafta tatil planınız varsa bu oteli kafanızdan çıkartın ulaşım sorunu, otelin genel durumu, yatakların rahatsızlığı, odaların döküklüğü, tv ye büyütecle bakmak gerekiyor ve otel değil site sanki içeçekler berbat ötesi yemekler güzel 2 gün kaldım 2 kişi 610 tl ödedim ödediğim parayı çıkartmak için tasarrufa yöneldim :)
Stayed 2 nights in Aug 2017

2/10 Terrible

Julide

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Berbat bir otel
Otel bakımsız, 5 günde sadece 1 gün oda temizlendi, oda balkon kapısı kırıktı. Kendi plajı var yazıyor, minübüsle plaja götürüyorlar, tenis kortu var yazıyor, yok basket sahasının içine, dikdörtgen boyamışlar, file kenarda çürümüş duruyor. Şaraplar sirke, rakı markasını ilk kez gördüm, biraya su katıyorlar.... yeter mi!
Stayed 4 nights in Aug 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vasat otel
Göründüğü gibi asla değil. Hizmet 0. Resimlere bakan birşey sanmasın oteli.o oteli anca yabancı kesim begenenilir. Saçma sapan anımasyon yemek çeşidi az tatlı çeşidi çok. Konum olarak Bodrum merkeze uzak denizi kötü vasat durumda pis öğlen verdikleri ara öğün sözde köfte patatesler çöpten alıp kızartılmış gibi o paraya nerelerde kalınır kesinlikle aileler icin de çift içinde önermiyorum yazık günah giden paraya başka birşey demiyorum
Stayed 3 nights in Aug 2017