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Reviews of Phong Nha Garden House

3 out of 5
Phong Nha Garden House
Ha Loi town, Son Trach, Phong Nha, Bo Trach

Reviews

8.6

Excellent

Rating 10 - Excellent. 7 out of 14 reviews" "
Rating 8 - Good. 5 out of 14 reviews" "
Rating 6 - Okay. 1 out of 14 reviews" "
Rating 4 - Poor. 1 out of 14 reviews" "
Rating 2 - Terrible. 0 out of 14 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing host and great location.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Stay
The family is great!! Your their as their guests. They are warm, helpful and friendly. The rooms are comfortable, clean and working. Yes the air conditioning, lights, water heater all work!! The owner does maintenance and brings people in to help in areas not his expertise. When we were on our way they even gave us hugs and lunch to go. Really a wonderful stay... oh and there is family dinner each night... a must the food is made by the mother and daughter with some of the fathers rice wine as a kicker.

10/10 Excellent

Addie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem in Phong Nha!
We had an amazing stay here during our trip to Phong Nha! The hotel is relatively new (around 2 years), well designed, spacious, clean and comfortable. The staff (especially the receptionist who speaks great English) went above and beyond to make sure our trip was unforgettable! They organized and booked tours, taxis and buses for us in the area and even waited with us at 4in the morning at the bus pick up location to be sure we caught the right bus. Can highly recommend staying at this hotel!

6/10 Okay

Daniel, Taos, NM

Liked: Cleanliness, staff & service
Nice room, but could use improvements
While my bungalow was nice, modern and big, it was very dark, illuminated by only one window. Lights were needed even during daytime. Noisy, too, from people nearby who talked over each other the whole day. Bed was a little too hard for my taste. Rudimentary housekeeping. Amenities were not replenished (two small bottles of water and one little pouch of shampoo for a four night stay). Garbage was not emptied during entire stay. Huge, modern bathroom, but clogged drain flooded the entire thing.There was instant coffee and tea, but no kettle to make hot water. Sitting opportunities are very uncomfortable. Staff were very nice and friendly, but unprofessional. Good in-house food. Good Wi-Fi.
Stayed 4 nights in Dec 2017

4/10 Poor

Arnaud

Liked: Cleanliness
Disliked: Staff & service
Chambre propre et spacieuse, mais service déplorable Petit déjeuner très moyen et limité (un seul plat à choisir, après c’est payant. Et le plat n’etait pas copieux) De plus, chaque demande, même minime, donne lieu à du marchandage, avec un comportement pas respectueux de la part d’une des personnes (sourire ironique pour nous demander de l’argent en plus pour tout et n’importe quoi) Enfin, du bruit tard le soir et tôt le matin (jusqu’a 23h et à partir de 5h) juste devant la porte par les enfants (nous étions dans le 1er bungalow), pour ensuite se faire réveiller à 7h du matin par la même personne pour récupérer un chargeur dans la chambre Bref, à éviter. Préférez plutôt le Lucky Home un peu avant à 2 pas avec même paysage, mais repas et personnel beaucoup plus agréable (et bon) pour un prix similaire (avec piscine)
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice homestay with amazing hospitality The room are so clean and spacious with great garden view The host is very nice and friendly who come to pick us up in the morning, organise amazing tours, bus tickets.. The food is so delicous Love everything! Thanks for being so amazing
Stayed 1 night in Oct 2018

10/10 Excellent

DO86, Dortmund, NRW

Liked: Cleanliness, property conditions & facilities, room comfort
Es wurde sich sehr toll um uns gekümmert. Morgens um vier Uhr kamen wir in Phong Nha an und wurden von den Mitarbeitern abgeholt. Das Frühstück war lecker. Die Fahrräder haben wir kostenlos bekommen.
Stayed 2 nights in Oct 2018

8/10 Good

olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming place
Awesome place! The owner picked us up from where the bus let us off in the centre. We had our own little house/apartement with a great bed. We woke up in the morning from the roosters singing in the neighbours backyard. Two feet out in the garden you can sit down and have breakfast served. They also help with booking cave tours. Free bicycles and cool local places for beers and food between the homestay and the city centre. The river is just over the road! The room was a bit cold (early march). Overall very nice and quiet.

8/10 Good

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gutes Hotel, eigenes Gartenhaus für jeden Gast. Gratis Fahrräder verfügbar. Leckeres Brot zum Frühstück. Gastgeber sehr freundlich. Wir würden vom Nachtbus abgeholt, Frühstück zur Wunschzeit.
Stayed 1 night in Mar 2018

8/10 Good

Signe

Liked: Cleanliness, staff & service, room comfort
Nice homestay feel
This place has only one real drawback and that is the fact that it is approximately 1,7 km from the town centre and it’s restaurants and shops. Otherwise it is clean and well run with Nan being the perfect hostess and the family that owns it making delicious meals and even wrapping them to go if you’re in a hurry.
Stayed 2 nights in Jan 2018

8/10 Good

Fernanda

Liked: Staff & service, room comfort
Se veía mejor en las fotos y la entrada al lugar muy fea
Stayed 1 night in Dec 2017