Search Hotels Near Black Cultural Center, Cleveland

"loved"

"This was an absolutely unacceptable experience, and I would not recommend this hotel under any circumstances. After being placed in three different rooms, I ultimately chose to leave and stay at another hotel across the street. Each room presented serious and consistent cleanliness failures that should never occur in any property. Room 1: The bed sheets had clearly not been changed. They appeared used, with visible hair and what appeared to be bodily fluid stains. Room 2: The bed again had long strands of hair throughout. Room 3: There were large, clearly unsanitary stains on the sitting chair, and the toilet appeared as though it had just been used and not cleaned. After bringing these issues to the attention of both the front desk attendant and the manager, I was met with rudeness and a complete lack of accountability. The manager, while on the phone, stated that I was “costing them money” and refused to provide any refund. Between the unsanitary conditions and the unprofessional, dismissive response from staff, this was one of the worst hotel experiences I have had."

"Terrible and absolutely disgusting property. If you book here be sure to be ready for dirty rooms with poor guest experience. Staff who is unwilling to help with cleanliness issues."

"You had nothing to do with our stay we are lucky that we lived to tell the story… hotels.com did nothing for us at all. In fact we suffered greatly from hotels.com. Goodbye."

"I enjoy my stay the staff was great very helpful the suit was clean the environment was clean would definitely recommend"

"Old hotel. Elevator wasn’t working the whole 3 nights stay. We have to carry our luggages to the stairs to the third floor. The room was old, the front door locked but there’s a noticeable gap. The bathroom is so small. When a person is sitting in the commode and someone opens the door, it will hit the person sitting in the commode.parking is so difficult. Not a whole lot of options or choices on the breakfast buffet."

"Absolutely stunning Home! Post was very responsive and quick to answer any questions. Would absolutely stay here"

"Room was clean. Nice staff. Loved the balcony "

"Jackie was so kind! Really appreciated her help. "