Search Hotels Near Biwako Valley, Otsu

"Comfortable room, clean and good ambience"

"We used Hyatt reward nights to make the reservations. We have been Hyatt loyal costumers for years. In Hyatt Place Kyoto, the room they is extremely small. We were demanded ¥6500 extra right away for each night to upgrade “bigger” room. No housekeeping service were provided for 5 days. We travel world wide, staying in Hyatt Hotel in many cities. This is the worst experience we had in this hotel. The management is very poor. "

"The breakfast felt limited. The lunch menu was inadequate for vegetarians."

"Breakfast was fresh and plentiful "

"Loved the location and excellent customer service from the staff. Room was small as expected as we had 3 single beds. No sitting area or shelves. Appreciated having new PJs every day and free mineral water. Would be nice if the water was placed in the fridge. Shampoo, conditioner and body soap all had a very nice calming scent. No soap in the separate toilet which was odd. No on-site laundry available."

"A masterclass in Japanese hospitality. The Hilton Kyoto sits at the heart of the city with an effortless grace that sets the tone from the moment you arrive. The staff embody omotenashi in the truest sense; anticipatory, warm, and quietly exceptional. This is the kind of property that doesn’t just earn a return visit; it becomes your home away from home. I’ll be back for years to come."

"The staff were friendly and very helpful. The room was spacious and clean with full stock bathroom accessories."

"Clean room and bathroom, very nice, polite staff, excellent location"

"Overall this was a nice hotel, clean, nice staff, great for a 2 night stay. We were close to the subway and bus routes."