Bishop's Hat Trailhead Holidays from £902

As an international guest, I had expected that someone in the hotel is able to speak in English. That was not the case at all. In fact, when I was checking in, there was a problem with my payment, and it was really frustrating for both of us not being able to communicate properly. I relied on google translate if I wanted to ask about something, and that should be pretty much a yes/no question. The hotel did not have any map or booklet that explains the attraction points in the city. I thought that is fairly typical in any hotel, I don't know. maybe not in Brazil. Breakfast is Ok, nothing too exciting though. Internet was good. The facility is a bit old (or it looks old), and my room was very small. It mostly felt like a private hostel room. The hotel is located in one of the busiest part of the city. For a foreigner, it might feel a little rough in the first glance, but I got comfortable going out after a couple of days. Probably not the best place to stay out late though.

Seeing the hotel property was good enough. Checking in was even better. Igor was friendly and attentive. I wish I could personally thank him for an incredibly helpful receptionist and easing so much of stress coming into 13-hour layover. He added to the positive first impression I had of the São Paulo Tatuapé. Being in this hotel, overall, made my day, if not my whole trip. I was head-over-heels in love with my room. It was big and spaceous. I loved that the fridge was stocked with Brazilian beverages, too, and there were treats available. It's incredibly sad that I stayed there on a layover. I wish I had more time in this amazing property.

Friendly staff. Easy vallet parking. Large bedroom. Located in a dangerous region of the city.

My first impression on check-in was that this was a low-budget hotel of the desk-clerk-is-the-security-guard variety. It wasn't a bad hotel as such, just that I got the impression you could do better for your money. Forget about Safe Deposit, they hum and har and basically you're on your own in a high crime-rate city. Pay a bit more (like $100NZ per night) elsewhere and write off the extra expense as financial and personal insurance. You might be glad you did.

I wasn’t able to connect to WiFi most of the time .