Ratings based on 24 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
100% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Lovely Hotel

Posted 25-Jan-2016 on Hotels
Beautiful hotel. The only complaint was that we could not get cold water from the sink in the bathroom. Staff couldn't have been better and sorted everything for us
5out of 5
by Jennifer from Waterford

Posted 11-Dec-2015 on Hotels
Really enjoyable, food was very nice particularly the mince pies :)
4out of 5
by Paul

Frequent return

Posted 06-Dec-2015 on Hotels
Always a pleasure returning to this lovely hotel.
5out of 5
by A verified traveller

This traveller left a rating score only Posted 02-Dec-2015 on Hotels
4out of 5
by A verified traveller

Good bed, bad breakfast

Posted 25-Nov-2015 on Hotels
We arrived late and the man at reception was very friendly and accommodating. When we asked what time check out was, he asked what time we'd like it to be and arranged for late check out for us at no extra cost. The room was spacious and comfortable and had everything we needed. It was very quiet. Breakfast was a bit all over the place. After we sat down we waited about 15 minutes for someone to take our order - this wasn't the case for all the diners though as most people who came after us seemed to have been sorted out a lot more promptly. We eventually (after much trying to catch the wait staff's eyes) just called out to one to come take our order. My OH got the full Irish without beans and mushrooms, and there was one rasher, one sausage, one of each pudding and an egg, which looked miserable on the plate - we would have expected at least two rashers and sausages. It seemed very mean. I got scrambled eggs and bacon - again one rasher of bacon and the eggs were a bit watery and tasteless. The coffee was absolutely abysmal. We wouldn't be fussy by any stretch of the imagination but breakfast really did disappoint us. The receptionist on check out again was very friendly; I couldn't fault the front-of-house staff. The wait staff need a little more training in keeping an eye on the room though. If I ever found myself back in Birr, I'd probably stay without breakfast. Hotel is walking distance to town centre.
3out of 5
by Helen from Co Tyrone

Ok hotel, but could do better

Posted 24-Nov-2015 on Hotels
The hotel was a little untidy, in the leisure centre there was clutter near the pool, and a bottle of bleach beside the Hot Tub, which I am sure breaches health and safety as there were children running around. Also our room looked out at the back car park and there were broken tables etc lying around.
3out of 5
by A verified traveller

This traveller left a rating score only Posted 03-Nov-2015 on Hotels
5out of 5
by A verified traveller

Lovely hotel

Posted 01-Nov-2015
Great wee hotel especially at the price. All the facilities you should need.
5out of 5
by Hazel from New Zealand

Posted 15-Oct-2015 on Hotels
Looking for family heritage
2out of 5
by A verified traveller

Needs some updating on few areas!!

Posted 30-Sep-2015 on Hotels
We stayed in room 151, overall the room could do with been updated & the bathroom could seriously do with being updated ( stopper was too big for sink, no mirror over sink for shaving, mirror on opposite wall!!!The receptionist was very helpful & friendly ( think her name was Judy). The breakfast service was extremely slow, unbelievably unorganised, we lost count of the times a young waiter came out of the kitchen with breakfasts and did not know what table to serve and went back in with the same breakfasts!! ( however the same gentleman was very polite ) just needed a little guidance from perhaps a senior member of staff but we did not see any of those! The dining room was not very busy that morning however everybody in our group (15 in all) waited a long time for breakfasts when there were two ladies intent on re setting tables rather than getting people served their breakfast . Also from observation they did not come across very nice to the young waiter who was only trying to do his best( the room isnt that big so these things can be heard!) We would love to return again for a stay in the hope there may be some improvements!??