Title: Hyatt Place Birmingham/Hoover Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hyatt Place Birmingham/Hoover Suburban hotel with free breakfast and fitness centre ![Lobby](https://images.trvl-media.com/lodging/1000000/70000/67700/67692/2cc1a2e0.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/70000/67700/67692/w2075h1080x120y0-c32744ff.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Room, 1 King Bed, Accessible, Bathtub | Desk, iron/ironing board, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/1000000/70000/67700/67692/008b6417.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Desk, iron/ironing board, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/1000000/70000/67700/67692/757620df.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/1000000/70000/67700/67692/70befb0e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to Riverchase Galleria, Hyatt Place Birmingham/Hoover provides a free breakfast buffet, golfing on-site and a coffee shop/cafe. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with dry cleaning/laundry services and a bar. 8.0 Very good ## Popular amenities - - Bar - Pet-friendly - Breakfast included - Pool - Gym £89 includes taxes & fees 13 Nov - 14 Nov ## Room options ### Check availability for these dates Tonight [Nov 5 - Nov 6](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=67692&PinnedHotelID=67692&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=67692&PinnedHotelID=67692&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 6 - Nov 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=67692&PinnedHotelID=67692&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=67692&PinnedHotelID=67692&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=67692&PinnedHotelID=67692&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=67692&PinnedHotelID=67692&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=67692&PinnedHotelID=67692&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=67692&PinnedHotelID=67692&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 7 of 7 rooms ![Desk, iron/ironing board, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/1000000/70000/67700/67692/589dd9df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Guest Room, Room, 2 Double Beds 7.8 Good 93 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Fridge Flat-screen TV Sofa bed - double Designer toiletries Private bathroom - 320 sq ft - Sleeps 6 - 2 Double Beds ![Desk, iron/ironing board, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/1000000/70000/67700/67692/2531666e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Guest Room, Room, 1 King Bed 8.8 Excellent 141 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Fridge Flat-screen TV Sofa bed Designer toiletries Private bathroom - 320 sq ft - Sleeps 4 - 1 King Bed ![Desk, iron/ironing board, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/1000000/70000/67700/67692/2531666e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (high floor) 8.4 Very good 21 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Fridge Flat-screen TV Sofa bed Designer toiletries Private bathroom - 320 sq ft - Sleeps 4 - 1 King Bed ![Desk, iron/ironing board, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/1000000/70000/67700/67692/589dd9df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds (High Floor) 7.0 Good 21 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Fridge Flat-screen TV Sofa bed - double Designer toiletries Private bathroom - 320 sq ft - Sleeps 6 - 2 Double Beds ![Room, 1 King Bed, Accessible, Bathtub | Desk, iron/ironing board, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/1000000/70000/67700/67692/4165b0b5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Accessible, Bathtub 7.4 Good 8 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Fridge Flat-screen TV Sofa bed Designer toiletries Private bathroom - 320 sq ft - Sleeps 4 - 1 King Bed ![Desk, iron/ironing board, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/1000000/70000/67700/67692/acb9125e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, Multiple Beds, Accessible (with Shower) 10.0 Exceptional 2 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Fridge Flat-screen TV Sofa bed Designer toiletries Private bathroom - 320 sq ft - Sleeps 6 - 2 Double Beds and 1 Double Sofa Bed ![Desk, iron/ironing board, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/1000000/70000/67700/67692/acb9125e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, Multiple Beds, Accessible, Bathtub 7.0 Good 2 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Fridge Flat-screen TV Sofa bed - double Designer toiletries Private bathroom - 320 sq ft - Sleeps 6 - 2 Double Beds and 1 Double Sofa Bed ## You may also like Ad ![Restaurant](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/5900/5824/w3840h2533x0y4-0cda6e99_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Birmingham Downtown at UAB Downtown Birmingham - Pool - Free airport shuttle - Pet-friendly - Free WiFi 8.2 Very good 1,033 reviews £134 includes taxes & fees 11 Nov - 12 Nov [](https://www.expedia.co.uk/Birmingham-Hotels-Hilton-Birmingham-At-UAB.h5824.Hotel-Information?chkin=2025-11-11&chkout=2025-11-12&rm1=a2®ionId=602981&destination=Birmingham (and vicinity)&destType=MARKET&latLong=33.51921,-86.80887&searchId=39cf1d07-59ef-48a0-98a6-82d5f8dd0653&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1220000/1217400/1217359/61c076e1_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Courtyard by Marriott Birmingham Downtown at UAB Downtown Birmingham - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBirmingham-Hotels-Hyatt-Place-BirminghamHoover.h67692.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBirmingham-Hotels-Hyatt-Place-BirminghamHoover.h67692.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C33.37108%2C-86.81492&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=GHdDOYqJ6pZMYeQ5AaQreIUr4GM=) 2980 John Hawkins Parkway, Birmingham, AL, 35244 #### What's nearby - Riverchase Galleria - 8 min walk - 0.5 miles - Hoover Metropolitan Complex - 7 min drive - 3.7 miles - Oak Mountain State Park - 8 min drive - 5.0 miles - Samford University - 12 min drive - 9.1 miles - Renaissance Birmingham Ross Bridge Golf Resort & Spa - 13 min drive - 6.7 miles #### Getting around - Birmingham Station - 15 min drive - Birmingham International Airport (BHM) - 23 min drive #### Restaurants - ‪Chick-fil-A - ‬3 min walk - ‪Starbucks - ‬6 min walk - ‪Panera Bread - ‬8 min walk - ‪Twin Peaks - ‬8 min walk - ‪Jason's Deli - ‬5 min walk ## About this property ### Hyatt Place Birmingham/Hoover Hotel near Riverchase Galleria Located close to Renaissance Birmingham Ross Bridge Golf Resort & Spa and Oak Mountain State Park, Hyatt Place Birmingham/Hoover provides a free breakfast buffet, golfing on-site and a coffee shop/cafe. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Other perks at this hotel include: - An outdoor pool - Free self-parking - Bike hire, express check-out and a vending machine - Luggage storage, a banquet hall and meeting rooms - Guest reviews speak highly of the breakfast, helpful staff and proximity to shopping Room features All 126 rooms have comforts such as air conditioning, as well as perks such as free WiFi and free newspapers. Guest reviews highly rate the cleanliness rooms at the property. Other conveniences in all rooms include: - Sofa beds and free cots/infant beds - Designer toiletries and hairdryers - 50-inch flat-screen TVs with Netflix, Hulu and streaming services - Fridges, microwaves and cable channels ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/14400/14343/44a77da5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Regency Birmingham-The Wynfrey Hotel Birmingham - Pool - Pet-friendly - Free WiFi - Restaurant 8.8 Excellent 1,267 reviews £112 includes taxes & fees 24 Nov - 25 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=14343&PinnedHotelID=14343&HadPinnedHotel=true®ionId=-1&adults=2) ![Gazebo](https://images.trvl-media.com/lodging/1000000/60000/59200/59197/5e3c8fbc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Quinta Inn & Suites by Wyndham Birmingham Hoover Birmingham - Pool - Breakfast included - Pet-friendly - Parking included 9.0 Wonderful 1,142 reviews £73 includes taxes & fees 24 Nov - 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1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=1152197&PinnedHotelID=1152197&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/1000000/30000/26800/26797/2922c47c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard by Marriott Birmingham Hoover Birmingham - Pool - Parking included - Free WiFi - Restaurant 7.8 Good 1,000 reviews £78 includes taxes & fees 4 Dec - 5 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=26797&PinnedHotelID=26797&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Onsite parking includes off-street options ### Food and drink - Free buffet breakfast available daily - A bar/lounge - A coffee shop/cafe - A restaurant - Snack bar/deli ### Things to do - Bicycle rentals - Golf - Gym - Outdoor pool ### Family friendly - In-room cot - In-room microwave - In-room refrigerator - In-room sofa bed - Laundry facilities - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Vending machine ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Proposal/romance packages ### Business services - Business centre - Meeting rooms ### Outdoors - Picnic area ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair-accessible path of travel ### More - 6 floors - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Free cot - Sofa bed ### Bathroom - Designer toiletries - Hair dryer - Towels provided ### Entertainment - 50-inch flat-screen TV with cable channels - Hulu - MP3 dock - Netflix - Pay films - Streaming services ### Food and drink - Coffee/tea maker - Microwave - Refrigerator ### More - Air conditioning - Connecting rooms available - Desk - Free daily newspapers - Free local calls - Iron/ironing board - Phone ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Minimum check-in age - 21 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom ### Renovations and closures The following facilities are closed on Saturday and Sunday: - Outdoor pool ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 75 per accommodation, per stay Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Pet fee: USD 75 per accommodation, per stay - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Hyatt Place Birmingham/Hoover Hyatt Place Birmingham/Hoover Hoover Hyatt Place Birmingham/Hoover Hotel Hyatt Place Birmingham/Hoover Hotel Hoover Birmingham Hyatt Hyatt Place Birmingham/Hoover Hotel Birmingham Hyatt Place Birmingham/Hoover Birmingham Hyatt Place Birmingham Hoover Hyatt Place Birmingham/Hoover Hotel Hyatt Place Birmingham/Hoover Birmingham Hyatt Place Birmingham/Hoover Hotel Birmingham ## Frequently asked questions ### Does Hyatt Place Birmingham/Hoover have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Hyatt Place Birmingham/Hoover? > As of 5 Nov 2025, prices found for a 1-night stay for 2 adults at Hyatt Place Birmingham/Hoover on 13 Nov 2025 start from £89.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Birmingham-Hotels-Hyatt-Place-BirminghamHoover.h67692.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hyatt Place Birmingham/Hoover pet-friendly? > Yes, pets are allowed at this property. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees. ### How much is parking at Hyatt Place Birmingham/Hoover? > Self-parking is free at this property. ### What time is check-in at Hyatt Place Birmingham/Hoover? > Check-in start time: 3 PM; check-in end time: midnight. ### What time is check-out at Hyatt Place Birmingham/Hoover? > Checkout is at noon. ### Where is Hyatt Place Birmingham/Hoover located? > Located in the heart of Birmingham, this hotel is 0.5 mi (0.8 km) from Riverchase Galleria, and within 9 mi (15 km) of Oak Mountain State Park and The Summit. Renaissance Birmingham Ross Bridge Golf Resort & Spa and Samford University are also within 9 mi (15 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hyatt Place Birmingham/Hoover Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 706 8 - Good 257 6 - Okay 189 4 - Poor 114 2 - Terrible 124 ### 8.0/10 Cleanliness ### 8.6/10 Staff & service ### 7.8/10 Amenities ### 7.8/10 Property conditions & facilities ### 8.0/10 Eco-friendliness ### 10/10 Excellent #### Symontae 20 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location! Great staff! ##### Symontae Stayed 1 night in Aug 2025 ### 4/10 Poor #### Jennifer 27 Oct 2025 Disliked: Cleanliness, staff & service, property conditions & facilities This is the worst Hyatt Property I have ever stayed in!!!! This property needs to SERIOUS remodeling if you are going to keep the Hyatt name. Makes me second guess staying at any other Hyatt properties, EVER!!! ##### Jennifer Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Timothy 13 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Quick check in. Friendly staff. Good location ##### Timothy Stayed 1 night in Sep 2025 ### 10/10 Excellent #### William 12 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good experience during checkin ##### William Stayed 1 night in Sep 2025 ### 6/10 Okay #### Thalia 1 Sept 2025 Liked: Staff & service, property conditions & facilities Staff members were great ##### Thalia Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Mehreen 25 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice place to stay ##### Mehreen Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Raymond 28 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Relaxing stay. ##### Raymond Stayed 1 night in Jun 2025 ### 8/10 Good #### Eric 17 Jul 2025 This is my go to when visiting Birmingham always safe and enjoyable ##### Eric Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Sweet Apple 22 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely amazing location and very safe. Huge room and very comfortable. Thank you ##### Sweet Apple Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Raudell 15 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 3rd stay very ni e ##### Raudell Stayed 1 night in Sep 2025 ### 6/10 Okay #### Tammy 19 Oct 2025 Hotel is older and had stained carpet in the room..they exchanged my room to handicap..very weird layout and would have not chosen handicap room..i would not stay at this property again. ##### Tammy Stayed 1 night in Oct 2025 ### 8/10 Good #### Brian 5 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Good hotel in a decent area ##### Brian Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Kristin 23 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was fantastic room was very clean and very neat ##### Kristin Stayed 1 night in Jul 2025 ### 2/10 Terrible #### Emily 5 Oct 2025 Disliked: Cleanliness, amenities, property conditions & facilities Sadly, this hotel is in dire need of an update. That said, dated is one thing and cleanliness is another. The floors in the rooms were filthy and stained. We had to purchase cheap flip flops to wear around our room for 3 nights. ##### Emily Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Prashant 12 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good hotel ##### Prashant Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Craig 18 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staff was awesome. ##### Craig Stayed 3 nights in Jul 2025 ### 6/10 Okay #### Michael 19 Oct 2025 Liked: Staff & service Disliked: Property conditions & facilities Not up to date ##### Michael Stayed 2 nights in Oct 2025 ### 8/10 Good #### Tina 30 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great room and locarion...mattress was hard to sleep on. Everyone was friendly and welcoming. ##### Tina Stayed 1 night in Jul 2025 ### 2/10 Terrible #### Brook 23 Sept 2025 Disliked: Cleanliness, staff & service, property conditions & facilities The smell was bad. ##### Brook Stayed 1 night in Sep 2025 ### 2/10 Terrible #### Kelly 5 Oct 2025 Staff was not friendly. Hotel was a dump and run down. Fitness center was worse than a dump. No water no towels. Finally “cleaned” our room which meant they removed trash and towels and never brought new clean towels. Terrible for the amount we paid m. Never again. ##### Kelly Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### TAMI 2 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved how comfortable the pillows and bed were and staff was wonderful!!! ##### TAMI Stayed 1 night in May 2025 ### 10/10 Excellent #### Mike 30 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very large rooms that were clean and very comfortable. The staff at the front desk are very friendly. We enjoyed our visit and will stay again in a couple of weeks when we return to the Birmingham/Hoover area. ##### Mike Stayed 1 night in Jun 2025 ### 4/10 Poor #### Jessica 20 Oct 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities I will start with the positive. The front desk staff is very pleasant. No issues there at all. However, the entire property itself is in shambles. Pieces of flooring missing in the elevator, pictures fall off the walls. Simply not taken care of. The hallway carpet was stained and dirty. Walls scuffed. The room was the worst part of all and the worst Hyatt room I’ve had. Dirty pillowcase, black mold, fixtures broken. Take a look at my pictures. Too much to put into text. ![Black mold on the bathroom walls and ceiling.](https://a.travel-assets.com/ugc/hotel-reviews/f06a6ab9-e3b5-4dc7-8605-36e34eab513e-1760991551232.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Mold and broken shower base. ](https://a.travel-assets.com/ugc/hotel-reviews/641757d7-ec0e-42ca-9530-9597402460c6-1760991550718.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Unknown substances on the picture and walls. ](https://a.travel-assets.com/ugc/hotel-reviews/0b22fa78-b669-4521-9476-3d97bfbd7d34-1760991552007.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/fbfec21d-a12b-4600-92bd-e3f13725c2d8-1760991553449.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jessica Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Kristie 24 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean and easy check in ##### Kristie Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Vanessa 10 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly staff! 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