Title: Candlewood Suites Alabaster by IHG Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=1957191&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Candlewood Suites Alabaster by IHG A peaceful retreat near Oak Mountain Amphitheatre with convenient laundry facilities and an on-site shop for travelers seeking both music and nature ## Photo gallery for Candlewood Suites Alabaster by IHG ![Premium bedding, individually furnished, desk, laptop workspace - Candlewood Suites Alabaster by IHG (Alabaster)](https://images.trvl-media.com/lodging/2000000/1960000/1957200/1957191/6c550d8e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Fitness facility - Candlewood Suites Alabaster by IHG (Alabaster)](https://images.trvl-media.com/lodging/2000000/1960000/1957200/1957191/7666a67a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, individually furnished, desk, laptop workspace - Candlewood Suites Alabaster by IHG (Alabaster)](https://images.trvl-media.com/lodging/2000000/1960000/1957200/1957191/96702787.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fridge, microwave, stovetop, dishwasher - Candlewood Suites Alabaster by IHG (Alabaster)](https://images.trvl-media.com/lodging/2000000/1960000/1957200/1957191/8bf86306.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, individually furnished, desk, laptop workspace - Candlewood Suites Alabaster by IHG (Alabaster)](https://images.trvl-media.com/lodging/2000000/1960000/1957200/1957191/94adbc41.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Candlewood Suites Alabaster is perfect for music lovers and outdoor enthusiasts. Explore nearby Veterans Park, keep fit in the gym, and enjoy free in-room WiFi. The helpful staff offers practical services like dry cleaning and luggage storage. ## Reviews 8.4 Very good ## Popular amenities - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning - Gym - Business services £72 includes taxes & fees 15 Feb - 16 Feb ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=1957191&PinnedHotelID=1957191&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=1957191&PinnedHotelID=1957191&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=1957191&PinnedHotelID=1957191&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=1957191&PinnedHotelID=1957191&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=1957191&PinnedHotelID=1957191&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=1957191&PinnedHotelID=1957191&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=1957191&PinnedHotelID=1957191&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=1957191&PinnedHotelID=1957191&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 11 of 11 rooms ### View all photos for Studio Suite ![Room amenity](https://images.trvl-media.com/lodging/2000000/1960000/1957200/1957191/d9af2d50.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite ### Highlights Individually furnished Air conditioning Connecting rooms available Kitchen Fridge Dining table Dishwasher LED TV - Sleeps 2 - 1 Double Bed OR 1 Queen Bed ### View all photos for Studio Suite, 1 Queen Bed, Accessible Bathtub (Communications, Mobility) ![Room amenity](https://images.trvl-media.com/lodging/2000000/1960000/1957200/1957191/d9af2d50.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 Queen Bed, Accessible Bathtub (Communications, Mobility) 10.0 Exceptional 2 reviews ### Highlights Individually furnished Air conditioning Connecting rooms available Kitchen Fridge Dining table Dishwasher LED TV - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Studio Suite, 1 Queen Bed, Mobility Accessible (Communications) ![Room amenity](https://images.trvl-media.com/lodging/2000000/1960000/1957200/1957191/d9af2d50.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 Queen Bed, Mobility Accessible (Communications) 10.0 Exceptional 3 reviews ### Highlights Individually furnished Air conditioning Connecting rooms available Kitchen Fridge Dining table Dishwasher LED TV - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Studio Suite, 2 Double Beds, Accessible Bathtub (Communications, Mobility) ![Premium bedding, individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1960000/1957200/1957191/4cfc64ab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 2 Double Beds, Accessible Bathtub (Communications, Mobility) 10.0 Exceptional 2 reviews ### Highlights Individually furnished Air conditioning Connecting rooms available Kitchen Fridge Dining table Dishwasher LED TV - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Studio Suite, 2 Double Beds, Accessible (Communications) ![Premium bedding, individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1960000/1957200/1957191/4cfc64ab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 2 Double Beds, Accessible (Communications) 8.0 Very good 1 review ### Highlights Individually furnished Air conditioning Connecting rooms available Kitchen Fridge Dining table Dishwasher LED TV - Sleeps 4 - 2 Double Beds ### View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications, Mobility) ![Premium bedding, individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1960000/1957200/1957191/96702787.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Accessible Bathtub (Communications, Mobility) 7.4 Good 3 reviews ### Highlights Separate sitting area Individually furnished Air conditioning Connecting rooms available Kitchen Fridge Dining table Dishwasher - 1 bedroom - Sleeps 4 - 1 Queen Bed ### View all photos for Suite, 1 Bedroom, Accessible (Communications) ![Premium bedding, individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1960000/1957200/1957191/96702787.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Accessible (Communications) ### Highlights Separate sitting area Individually furnished Air conditioning Connecting rooms available Kitchen Fridge Dining table Dishwasher - 1 bedroom - Sleeps 4 - 1 Queen Bed ### View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications) ![Room amenity](https://images.trvl-media.com/lodging/2000000/1960000/1957200/1957191/d9af2d50.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 Queen Bed, Accessible (Communications) ### Highlights Individually furnished Air conditioning Connecting rooms available Kitchen Fridge Dining table Dishwasher LED TV - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Studio Suite, 1 Queen Bed ![Room amenity](https://images.trvl-media.com/lodging/2000000/1960000/1957200/1957191/d9af2d50.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 Queen Bed 8.4 Very good 28 reviews ### Highlights Individually furnished Air conditioning Connecting rooms available Kitchen Fridge Dining table Dishwasher LED TV - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Studio Suite, 2 Double Beds ![Premium bedding, individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1960000/1957200/1957191/4cfc64ab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 2 Double Beds 7.4 Good 10 reviews ### Highlights Individually furnished Air conditioning Connecting rooms available Kitchen Fridge Dining table Dishwasher LED TV - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Suite, 1 Bedroom ![Premium bedding, individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1960000/1957200/1957191/96702787.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom 7.8 Good 8 reviews ### Highlights Separate sitting area Individually furnished Air conditioning Connecting rooms available Kitchen Fridge Dining table Dishwasher - 1 bedroom - Sleeps 4 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAlabaster-Hotels-Candlewood-Suites-Alabaster.h1957191.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAlabaster-Hotels-Candlewood-Suites-Alabaster.h1957191.Hotel-Information) ## About the area Located in Alabaster, Candlewood Suites Alabaster by IHG is in the business district and near the airport. The area's natural beauty can be seen at Veterans Park and Oak Mountain State Park, while American Village Citizenship Trust and Oak Mountain Amphitheatre are cultural highlights. Looking to enjoy an event or a match while in town? See what's going on at Hoover Metropolitan Complex. [Visit our Alabaster travel guide](https://www.expedia.co.uk/Alabaster.dx55541) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C33.23292%2C-86.79968&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=N6wML_xo77wBCwyvxiXJZZbYTVo=) 1004 Balmoral Dr, Alabaster, AL, 35007 ### What's nearby - ![University of Alabama at Birmingham campus, Birmingham, Alabama, United States.](https://images.trvl-media.com/place/6070551/76531d6c-6743-494d-86d9-5922268b92e5.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) University of Alabama at Birmingham 23 min drive \- 25.8 miles - Propst Promenade 6 min walk \- 0.4 miles - Alabaster Promenade 14 min walk \- 0.8 miles - Oak Mountain State Park 8 min drive \- 8.3 miles - Hoover Metropolitan Complex 17 min drive \- 10.9 miles ### Getting around - Birmingham International Airport (BHM) 36 min drive ### Restaurants - Chick-fil-A 10 min walk - McDonald's 15 min walk - Starbucks 17 min walk - Dairy Queen 10 min walk - Panera Bread 12 min walk ## About this property ### Candlewood Suites Alabaster by IHG Hotel near Oak Mountain State Park Located close to Veterans Park, Candlewood Suites Alabaster by IHG provides a corner/local shop, shopping on-site and dry cleaning/laundry services. In addition to car hire on-site and a gym, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Free self-parking - ATM/banking services, luggage storage and a front desk safe - A 24-hour front desk, a lift and barbecues - Guest reviews speak highly of the helpful staff Room features All 88 individually furnished rooms boast perks such as premium bedding and laptop-friendly workspaces, as well as amenities such as free WiFi and desk chairs. Other amenities include: - Sofa beds and rollaway/extra beds (surcharge) - Bathrooms with free toiletries and hairdryers - LED TVs with premium channels and DVD players - Wardrobes/cupboards, kitchens and fridges ## Similar properties ![Interior entrance](https://images.trvl-media.com/lodging/13000000/12960000/12959900/12959812/37eecb6d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express & Suites Alabaster by IHG Alabaster - Pool - Breakfast included - Parking included - Free Wi-Fi 9.0 Wonderful 898 reviews £100 includes taxes & fees 15 Feb - 16 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=12959812&PinnedHotelID=12959812&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily buffet breakfast ](https://images.trvl-media.com/lodging/2000000/1740000/1738500/1738462/8c3eed95.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton Inn Calera Calera - Pool - Breakfast included - Pet-friendly - Parking included 9.2 Wonderful 955 reviews £96 includes taxes & fees 15 Feb - 16 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=1738462&PinnedHotelID=1738462&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily continental breakfast ](https://images.trvl-media.com/lodging/4000000/3500000/3493400/3493357/2da7ec56.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fairfield Inn & Suites by Marriott Pelham Pelham - Pool - Hot tub - Breakfast included - Parking included 8.6 Excellent 1,001 reviews £94 includes taxes & fees 9 Feb - 10 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=3493357&PinnedHotelID=3493357&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/2000000/1680000/1677400/1677370/c108953d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Comfort Suites Pelham Hoover I-65 Pelham - Pool - Parking included - Free Wi-Fi - Air-conditioning 8.4 Very good 1,000 reviews £77 includes taxes & fees 24 Feb - 25 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=1677370&PinnedHotelID=1677370&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/116000000/115970000/115968900/115968814/8dc7116e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Home2 Suites By Hilton Calera Calera - Pool - Breakfast included - Pet-friendly - Parking included 9.6 Exceptional 32 reviews £88 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=115968814&PinnedHotelID=115968814&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily full breakfast ](https://images.trvl-media.com/lodging/1000000/50000/41000/40960/f279adea.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western Plus Oak Mountain Inn Pelham - Pool - Breakfast included - Parking included - Free Wi-Fi 8.4 Very good 1,002 reviews £58 includes taxes & fees 15 Feb - 16 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=40960&PinnedHotelID=40960&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/50000/42600/42518/6da93711.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sleep Inn Pelham Oak Mountain Pelham - Pool - Breakfast included - Parking included - Free Wi-Fi 8.6 Excellent 1,004 reviews £64 includes taxes & fees 8 Mar - 9 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=42518&PinnedHotelID=42518&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily buffet breakfast ](https://images.trvl-media.com/lodging/1000000/860000/851400/851389/4d80fc7c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton Inn & Suites Birmingham-Pelham (I-65) Pelham - Pool - Breakfast included - Pet-friendly - Parking included 8.6 Excellent 844 reviews £77 includes taxes & fees 15 Feb - 16 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=851389&PinnedHotelID=851389&HadPinnedHotel=true®ionId=-1&adults=2) ![Check-in/check-out kiosk](https://images.trvl-media.com/lodging/1000000/50000/40300/40294/1f18b33e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express & Suites Birmingham South - Pelham by IHG Pelham - Pool - Hot tub - Breakfast included - Parking included 9.0 Wonderful 892 reviews £98 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=40294&PinnedHotelID=40294&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/106000000/105240000/105232000/105231957/029c3e4c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Quinta by Wyndham Chelsea Birmingham Chelsea - Pool - Breakfast included - Pet-friendly - Parking included 9.4 Exceptional 186 reviews £93 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=105231957&PinnedHotelID=105231957&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=1957191&PinnedHotelID=1957191&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=1957191,12959812,1738462,3493357,1677370) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Free RV/bus/lorry parking on site - Limited on-site self parking - Wheelchair-accessible parking and van parking available ### Food and drink - Snack bar/deli ### Things to do - Gym - Shopping ### Family friendly - Dining table - DVD player - Grocery/convenience store - In-room kitchen - In-room microwave - In-room refrigerator - In-room sofa bed - Laundry facilities - Rollaway/extra bed (surcharge) - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Grocery/convenience store - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (weekly) ### Business services - 24-hour business centre ### Outdoors - Barbecue grill - Picnic area ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Handrails in stairways - Lever door handles - Lift - Stair-free path to entrance - Visual fire alarm - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk - Wheelchair-accessible van parking ### More - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Premium bedding - Rollaway/extra bed (surcharge) - Sofa bed ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - DVD player - LED TV with premium satellite channels ### Food and drink - Coffee/tea maker - Cookware, dishware, and utensils - Dining table - Dishwasher - Freezer - Hob - Ice maker - Kitchen - Microwave - Paper towels - Refrigerator ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Desk chair - Free local calls - Free long-distance calls - Individual furnishings - Iron/ironing board - Laptop workspace - Phone - Window screens ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 5 AM Minimum check-in age - 21 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 50 per accommodation, per stay Service animals are welcome, and are exempt from fees Up to 36 kg per pet ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 10.0 per stay. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Pet fee: USD 50 per accommodation, per stay - Service animals are exempt from fees - Rollaway bed fee: USD 10.0 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a carbon monoxide detector, a smoke detector and window guards This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Candlewood ALABASTER Candlewood Suites ALABASTER Candlewood Suites Hotel ALABASTER Candlewood Suites Alabaster Hotel Alabaster Candlewood Suites Alabaster Hotel Alabaster Candlewood Suites ## Frequently asked questions ### Is Candlewood Suites Alabaster by IHG pet-friendly? ### How much does it cost to stay at Candlewood Suites Alabaster by IHG? ### How much is parking at Candlewood Suites Alabaster by IHG? ### What time is check-in at Candlewood Suites Alabaster by IHG? ### What time is check-out at Candlewood Suites Alabaster by IHG? ### Where is Candlewood Suites Alabaster by IHG located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Candlewood Suites Alabaster by IHG Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 9.2 Location ### 8.8 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 329 8 - Good 157 6 - Okay 70 4 - Poor 36 2 - Terrible 30 ## Reviews ### 8/10 Good #### Stephen 12 Jan 2026 Liked: Cleanliness, property conditions & facilities Room was clean and the few staff members I spoke to were pleasant and accommodative. Bed was very comfortable and the bathroom, while not opulent, was absolutely fine. ##### Stephen Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Catherine 6 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff always professional and polite. Clean rooms. Good location. ##### Catherine Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Valerie 4 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff was genuinely friendly, the room was cozy, and the shower was hot! ##### Valerie Stayed 3 nights in Nov 2025 ### 8/10 Good #### Roscoe 14 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The room was very nice and clean. The staff were very courteous and accommodating! It's also located not to far from restaurants, shopping and grocery stores. ##### Roscoe Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Benita 28 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very clean and close to shopping, dining, and the interstate. Would definitely stay here again. ##### Benita Stayed 2 nights in Sep 2025 ### 8/10 Good #### john 11 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Tucked away but near everything ##### john Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Tim 5 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice place to stay. Staff is nice and the room was clean. ##### Tim Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Catherine 12 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Area is safe. Staff were very professional. Room very clean. Had to wait for room to be ready but they compensated me appropriately. ##### Catherine Stayed 1 night in Oct 2025 ### 8/10 Good #### VaShea 29 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Property was clean and the staff was very nice upon check in and out. ##### VaShea Stayed 1 night in Jun 2025 ### 6/10 Okay #### MaryShell 5 Oct 2025 Liked: Staff & service Was a little expensive for what it was. Shower leaked the whole time, property a little worn, but staff were super nice. ##### MaryShell Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Brenda 8 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice quiet property with great room. ##### Brenda Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Jessica 1 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Isabella at the front desk was wonderful. We arrived early and she accommodated us not only with a room, but an upgrade! This kind of service is why we came back. We had a great experience here two times before and will definitely stay again! ##### Jessica Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Sandra 26 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staff very friendly and offered their services if needed which I did later. Only issue we had was ice maker was sporadic making ice. Will definitely stay here each time we visit family. ##### Sandra Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Andrea 1 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location friendly staff ##### Andrea Stayed 1 night in Feb 2025 ### 8/10 Good #### Keith 6 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The desk attendant was very nicr and patient, the property was quiet and nice all through you can see some aging but still nice and comfy. ##### Keith Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Suzzette 13 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities Great location ##### Suzzette Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Barry 9 Mar 2025 Liked: Staff & service, amenities, property conditions & facilities The bed was very comfortable, and the room was clean and quiet. Will stay again if I’m back in the area. ##### Barry Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Sandra 17 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Front desk clerk very friendly and quick easy check in ##### Sandra Stayed 1 night in May 2025 ### 8/10 Good #### Angela 2 Dec 2024 Liked: Cleanliness, amenities, property conditions & facilities The staff at the front desk was very nice and helpful, very pleasant at check in and check out, I will definitely stay there again . ##### Angela Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Paulina 8 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everyone was so nice, I felt really safe for a one night stay ##### Paulina Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Sandra 13 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very close to families we were visiting. Several places to shop for forgotten items and several places close to eat at. Staff very friendly and helpful with any questions we had. The bed was very comfortable. ##### Sandra Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Kimberly 28 Mar 2025 Liked: Cleanliness, amenities, property conditions & facilities This was my first time at candlewood suites. I will defintely be staying there again. It was clean, quiet, and had everything you need. ##### Kimberly Stayed 1 night in Mar 2025 ### 10/10 Excellent #### sari 30 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great place for overnight stay. Close proximity to everything you may need while out of town. ##### sari Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Sandra 11 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Friendly staff. Everything was already printed and waiting to be completed. ##### Sandra Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Johnny 6 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was exceptional, courteous, and prompt. Great hotel will stay again. ##### Johnny Stayed 4 nights in Nov 2024 ---