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Reviews

4.1 / 5Very Good
740 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free parking

Map

What's nearby

  • Popular Location
    Samford University
    5 min drive
  • Popular Location
    Red Mountain Park
    7 min drive
  • Restaurant
    Okinawa Sushi & Hibachi Steak House
    6 min walk
  • Restaurant
    IHOP
    6 min walk
  • Airport
    Birmingham, AL (BHM-Birmingham Intl.)
    16 min drive

Choose dates to view prices

Book online or call:

020 3564 4853
  • Suite, 2 Double Beds, Non Smoking, Microwave (Third bed is a Sofabed)

    Room Amenities

    • Sleeps 4
    • 2 Double Beds
    More details
  • Suite, 1 King Bed, Non Smoking, Microwave

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed and 1 Double Sofa Bed
    More details
  • Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

    Room Amenities

    • Sleeps 5
    • 2 Queen Beds
    More details
  • Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

    Room Amenities

    • Sleeps 4
    • 2 King Beds
    More details
  • Family Suite, Multiple Beds, Non Smoking, Jetted Tub (with Single Sofabed)

    Room Amenities

    • Sleeps 7
    • 3 King Beds
    More details
  • Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details

About this area

Birmingham

Located in Birmingham, Best Western Plus Carlton Suites is in the business district. Alabama Theater and Birmingham Museum of Art are cultural highlights, and travellers looking to shop may want to visit Riverchase Galleria and The Summit. Looking to enjoy an event or a game while in town? See what's going on at Regions Field, or consider a night out at Alabama Symphony Orchestra.

Popular Location

What's nearby

  • Samford University - 5 min drive
  • Red Mountain Park - 7 min drive
  • University of Alabama-Birmingham - 7 min drive
  • Vulcan Statue - 8 min drive
  • Birmingham Zoo - 10 min drive

Getting around

  • Birmingham Station - 8 min drive
  • Birmingham, AL (BHM-Birmingham Intl.) - 16 min drive

Restaurants

  • Okinawa Sushi & Hibachi Steak House - 6 min walk
  • IHOP - 6 min walk
  • Paw Paw Patch - 3 min drive
  • Alfredo's Pizza Café - 3 min drive
  • Popeyes Louisiana Kitchen - 3 min drive

About this property

Best Western Plus Carlton Suites

Hotel in Birmingham with free breakfast and indoor pool
An indoor pool, a fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning and laundry facilities. All 100 rooms provide conveniences such as sofa beds and fridges, plus complimentary wireless Internet access and flat-screen TVs with cable channels. Microwaves, coffee/tea makers and free local calls are among the other amenities available to guests.
Best Western Plus Carlton Suites offers 100 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. This accommodation is furnished with single sofa beds. 42-inch Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an indoor pool and a fitness centre.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Free RV/bus/truck parking

Food and drink

Free buffet breakfast available daily 6 AM–9 AM

Things to do

Fitness centre
Indoor pool

Family friendly

Dry-cleaning service
Indoor pool
Laundry facilities
Microwave
Fridge
Sofa bed

Conveniences

Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities

Languages spoken

English
Spanish

Business services

24-hour business centre
1 meeting room
Computer station

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Smoke-free property
TV in reception

Room amenities

Bedroom

Air conditioning
Sofa bed single

Bathroom

Free toiletries
Hairdryer
Shower/bathtub combination

Entertainment

42-inch flat-screen TV
TV channels

Food and drink

Coffee/tea maker
Microwave
Fridge

More

Connecting rooms available
Desk
Free local calls
Iron/ironing board
Phone

Policies

Check-in

Check-in time starts at 3 PM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Pets

  • Pets are allowed for an extra charge of USD 20 per pet, per day (maximum USD 100 per stay).
  • Dogs only
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

American Express
Diners Club
Discover
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay
  • Cash Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: USD 20 per pet, per day (maximum USD100 per stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Property is also known as

  • Best Western Plus Carlton Suites Hotel Birmingham
  • Best Western Plus Carlton Suites Hotel
  • Best Western Plus Carlton Suites Birmingham
  • Best Western Plus Carlton Suites
  • Best Western Plus Carlton Hotel Birmingham
  • Plus Carlton Suites Birmingham
  • Birmingham Best Western
  • Best Western Plus Carlton Suites Hotel
  • Best Western Plus Carlton Suites Birmingham
  • Best Western Plus Carlton Suites Hotel Birmingham
4.1

Very Good

5 - Excellent
338
4 - Good
233
3 - Okay
95
2 - Mediocre
44
1 - Poor
30
4.3
Cleanliness
4.3
Service and Staff
3.7
Amenities
4.1
Property condition

1/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I didn't like that it was hard trying to reach a staff member to help you with any services and than they will finally respond with a attitude. To get fresh towels and bathroom tissue it was a hassle. I didn't like the customer service at all.

Stayed 4 nights in Feb 2020

2/5

  • Disliked: Cleanliness, property conditions & facilities

Somebody had smoked in my room and it smelled terrible. The faucet was loose and required two hands to operate. There was something that looked like powdered sugar all over the couch. The only positive really was the lady at the front desk. She was super friendly.

Stayed 1 night in Feb 2020

4/5 Good

  • Liked: Staff & service, amenities, property conditions & facilities

We were travelling with our dogs and I was pleased that they had new tile floors in the room.

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nothing specific. Just an overall good experience.

Stayed 1 night in Jan 2020

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities

Not particularly safe or clean. Tiny spider like insects on bed - not bedbugs, but disconcerting. The door throw over bolt was missing the hardware on the door itself, so it offered no protection. I had the Do Not Disturb sign on the door, but housekeeping entered the room anyway.

Stayed 2 nights in Jan 2020

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