Find hotels in Biotopo Monterrico-Hawaii from £41

"Charged for a massage I didn’t get. Claimed I was late but the masseuse acted like she didn’t have the appointment and lied. No cleaning room service. No English speaking. Stole my body spray. Front desk was extremely rude. Dining staff seemed irritated. "

"Do yourself a favor spend a little more money somewhere else skip this one"

"Clean, safe, beautiful. Restaurant food was good, a bit pricey but good; good staff."

"Everything was great staff in attendance was amazing"

"A very nice place to relax with no traffic or loud noises. Clean and a very helpful personnel. We will definitely recommend "

"Really good place "

"We enjoyed the pool area and the outdoor space, very nice . However the condo itself needs some maintenance: the water pressure in the master bathroom was low and could not keep a consistent temperature in the shower. The balcony sliding door would not latch shut and kitchen cabinet handles were broken…… a little TLC would go a long way!"

"Yes"

"Recepción no cuentan con teléfonos, ni servicio de restaurante a la habitación, habitación totalmente sucia , descuidada , cosas rotas, paredes manchadas, baños sucios. Tampoco cuenta con luz afuera de la habitación. "