Biotopo Monterrico-Hawaii Holidays from £952

The front desk person was zero help. The shower didn’t drain so you stand ankle deep after, the only bright spot was the shuttle driver who was very nice and helpful

Told the crew few times that I was very happy with their service from communicating with them before arriving, during my stay and when leaving. I am extremely impressed with this location and definitely recommended to anyone who wants to have great food, sauna, pool, jacuzzi and gym. Thank you, thank you

The good hotel is so good for so many reasons. From a hotel in perspective, its location is great. It is conveniently located right in the center of a lot of activities and it’s a very art area with great restaurants and cafés. I am in my fourth week of learning Spanish and the hotel staff was extremely helpful and cooperating with me to practice my Spanish. And maybe most importantly the good Hotel is sponsoring Guatemalan children to get their education and helping unemployed citizens to become trained in hospitality so they serve a purpose higher than just the hotel business. They are an engine for social change. I highly recommend this hotel.

Everything was good. It would be better if my room had air conditioner.

Exelente comida exelente locatiom pisina