Search Hotels Near Bill Baggs Cape Florida State Park, Key Biscayne

"Nicole was a delight she helped me and I can honestly say staying in the property has actually been wonderful you step outside you walking distance to the beach and right on the Strip of everything Getting helped eating breakfast in the morning having to wait for staff Passing Me By it's been the only dilemma but everything else has been wonderful"

"Stay was great. Staff was amazing. Accommodating with requests. Newly renovated rooms were nice. No complaints."

"Been here a lot of times and will keep coming. Premium hotel premium service ! "

"The location was great, walking distance to a lot of places around downtown Miami, the rooftop bar and pool was excellent and my go to place. The hotel is a smart budget friendly hotel, the restaurant downstairs has great service and good food. The rooms are plain, you have to use the microwave in the hall, no coffee or tea in the rooms, my sheets had spots on them in both the rooms I booked, the VIP Junior Suites were just basic half empty rooms, so don’t waste your money booking the rooms."

"If I would give a 0 I would. First, checking in seemed forever.second, front desk does not answer phone. Sent email as well; no response .Left hotel on the shuttle and realized I left my Apple Watch. Called 100x n no one picks up. I see my watch on the tracker. I know it’s in the room. Hours later, it moved to another location so I marked it stolen. Third, the shuttle I booked to the cruise with them overbooked ppl so 3 ppl didn’t have a seat; then it broke down. Took over an hour to get to my cruise. Lastly, the food I ordered there.. fish as undercooked by a lot; service was slow. Worst experience at this hotel. "

"Gave us the wrong key twice . Someone did not check out properly when we try to get in unit. Checkout policy was not so flexible. The unit had some dirty towels and strange smell.swimming pool floor was dirty with bird poop and pool had dead flies. "

"No housekeeping, dirty floors, non-existent bed sheets, terrible mattress and pillows, charged us for minibar consumption that we did NOT consume. Absolutely terrible, and definitely NOT a five star hotel. "

"my second time & i’ll always go back here"

"Clean room, but found marijuana in the drawers and hair pins all over the floor. It was also very noisy for being an upper class hotel. The staff was very nice though. "