Search Hotels Near Key Biscayne Beaches, Key Biscayne

"If I would give a 0 I would. First, checking in seemed forever.second, front desk does not answer phone. Sent email as well; no response .Left hotel on the shuttle and realized I left my Apple Watch. Called 100x n no one picks up. I see my watch on the tracker. I know it’s in the room. Hours later, it moved to another location so I marked it stolen. Third, the shuttle I booked to the cruise with them overbooked ppl so 3 ppl didn’t have a seat; then it broke down. Took over an hour to get to my cruise. Lastly, the food I ordered there.. fish as undercooked by a lot; service was slow. Worst experience at this hotel. "

"Great place"

"Gave us the wrong key twice . Someone did not check out properly when we try to get in unit. Checkout policy was not so flexible. The unit had some dirty towels and strange smell.swimming pool floor was dirty with bird poop and pool had dead flies. "

"No housekeeping, dirty floors, non-existent bed sheets, terrible mattress and pillows, charged us for minibar consumption that we did NOT consume. Absolutely terrible, and definitely NOT a five star hotel. "

"my second time & i’ll always go back here"

"Great hotel. Love the digitized room. Even better location and amenities. However, the rooms are uncomfortably small which kills everything. "

"Clean room, but found marijuana in the drawers and hair pins all over the floor. It was also very noisy for being an upper class hotel. The staff was very nice though. "

"Great stay! Staff was subpar but the location & food made up for it!"

"The staff at the front was fun. The front lobby security Demetrius was extremely helpful and cool. "