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Sercotel Ayala Bilbao

Photo gallery for Sercotel Ayala Bilbao

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Minibar, in-room safe, soundproofing, free WiFi
Minibar, in-room safe, soundproofing, free WiFi
Minibar, in-room safe, soundproofing, free WiFi
Minibar, in-room safe, soundproofing, free WiFi

Overview of Sercotel Ayala Bilbao

Sercotel Ayala Bilbao

4 out of 5

4.9/5 Exceptional

Guests rated this property 5.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Canciller Ayala, Bilbao, 48008

Explore the area

  • Popular LocationGuggenheim Museum Bilbao15 min walk
  • Popular LocationBasilica of Begona19 min walk
  • Popular LocationSan Mames Stadium20 min walk
  • AirportBilbao (BIO)14 min drive

Choose dates to view prices

About this area

Bilbao

Sercotel Ayala Bilbao is located in Abando, a neighbourhood in Bilbao, and is in the city centre. Guggenheim Museum Bilbao and Galeria Venus are cultural highlights, and some of the area's attractions include Museo Marítimo Ría de Bilbao and Maritime Museum. Looking to enjoy an event or a game while in town? See what's happening at Plaza de Toros de Vista Alegre or Bizkaia Frontoia.

What's nearby

  • Parroquia de San Vicente Martir de Abando - 4 min walk
  • Plaza Moyua - 7 min walk
  • Guggenheim Museum Bilbao - 15 min walk
  • Basilica of Begona - 19 min walk
  • San Mames Stadium - 20 min walk

Restaurants

  • La Barraca - 3 min walk
  • La Nueva Nicoletta - 3 min walk
  • Ledesma N5 - 3 min walk
  • Pura Brasa - 3 min walk
  • Old Shanghai - 3 min walk

Getting around

  • Bilbao-Abando Station - 3 min walk
  • Abando Station - 3 min walk
  • Bilbao (BIO) - 14 min drive

About this property

Sercotel Ayala Bilbao

Adults-only Bilbao hotel in Abando, near Guggenheim Museum Bilbao
This smoke-free hotel features a 24-hour front desk, tour/ticket assistance and free WiFi in public areas. All 61 soundproofed rooms feature free WiFi and minibars. Other amenities available to guests include flat-screen TVs, hairdryers and safes.
Sercotel Ayala Bilbao offers 61 forms of air-conditioned accommodation with minibars and a safe. Flat-screen televisions are featured in guestrooms. This Bilbao hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Guest rooms kept vacant for 72 hours between stays

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 984 ft (EUR 18 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends: EUR 13.50 for adults and EUR 5 for children

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar

More

  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 30 per pet, per day
Dogs and cats welcome
1 per room (up to 33 lbs/15 kg)
Service animals are exempt from fees

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 13.50 for adults and EUR 5 for children (approximately)
  • Nearby parking fee: EUR 18 per day (984 ft away)
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Guests under 18 years old are not permitted at this adults-only property

Property is also known as

Sercotel Ayala Bilbao Hotel
Sercotel Ayala Bilbao Bilbao
Sercotel Ayala Bilbao Hotel Bilbao

Frequently asked questions

Overall score and ratings

4.9

Exceptional

Rating 5 - Excellent. 14 out of 16 reviews
5 - Excellent 88%
Rating 4 - Good. 2 out of 16 reviews
4 - Good 13%
Rating 3 - Okay. 0 out of 16 reviews
3 - Okay 0%
Rating 2 - Poor. 0 out of 16 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 16 reviews
1 - Terrible 0%

5.0/5

Cleanliness

4.8/5

Staff & service

4.8/5

Amenities

4.9/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and beautiful rooms
Stayed 2 nights in Nov 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very big and the hotel is well located.
Stayed 2 nights in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, helpful, professional, approachable staff, BEST breakfast super comfortable bed, and a.wonderful bathtub and plenty of hot water.
Stayed 3 nights in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was amazing the staff, the place,the location amazing
Stayed 4 nights in Mar 2021