5/5 Excellent
Maria
Travelled with family
9 Nov 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2021
Sercotel Ayala Bilbao
Photo gallery for Sercotel Ayala Bilbao
Overview of Sercotel Ayala Bilbao
Sercotel Ayala Bilbao
4.9/5 Exceptional
Guests rated this property 5.0/5 for cleanliness.
Popular amenities
- Free WiFi
- Pet-friendly
- Air conditioning
- Breakfast available
- Housekeeping
- 24/7 front desk
Cleaning and safety practices
- Cleaned with disinfectant
- 72-hour vacancy between guest room stays
- Hand sanitiser provided
- Personal protective equipment
Canciller Ayala, Bilbao, 48008
Explore the area
- Guggenheim Museum Bilbao15 min walk
- Basilica of Begona19 min walk
- San Mames Stadium20 min walk
- Bilbao (BIO)14 min drive
Choose dates to view prices
About this area
Bilbao
Sercotel Ayala Bilbao is located in Abando, a neighbourhood in Bilbao, and is in the city centre. Guggenheim Museum Bilbao and Galeria Venus are cultural highlights, and some of the area's attractions include Museo Marítimo Ría de Bilbao and Maritime Museum. Looking to enjoy an event or a game while in town? See what's happening at Plaza de Toros de Vista Alegre or Bizkaia Frontoia.
What's nearby
- Parroquia de San Vicente Martir de Abando - 4 min walk
- Plaza Moyua - 7 min walk
- Guggenheim Museum Bilbao - 15 min walk
- Basilica of Begona - 19 min walk
- San Mames Stadium - 20 min walk
Restaurants
- La Barraca - 3 min walk
- La Nueva Nicoletta - 3 min walk
- Ledesma N5 - 3 min walk
- Pura Brasa - 3 min walk
- Old Shanghai - 3 min walk
Getting around
- Bilbao-Abando Station - 3 min walk
- Abando Station - 3 min walk
- Bilbao (BIO) - 14 min drive
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global) and Safe Travels (WTTC - Global)
Social distancing
Contactless check-out
Guest rooms kept vacant for 72 hours between stays
Safety measures
Gives staff personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Off-site parking within 984 ft (EUR 18 per day)
Food and drink
- Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends: EUR 13.50 for adults and EUR 5 for children
Conveniences
- Lift
Guest services
- 24-hour front desk
- Daily housekeeping
- Luggage storage
- Tour/ticket assistance
Languages spoken
- English
- Spanish
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible public bathroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair accessible (may have limitations)
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Bed sheets
Bathroom
- Hairdryer
- Towels
- Toothbrush and toothpaste (on request)
Entertainment
- Flat-screen TV
Food and drink
- Minibar
More
- Phone
- Safe
- Soundproofing
Similar properties
See similar properties
Bilbao
Bilbao City Centre
Family-friendly
4 star
Air conditioned
Pet-friendly
Guest rating 4.5+
Hotel
Policies
Check-in
Check-in from 4:00 PM - 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of EUR 30 per pet, per day
Dogs and cats welcome
1 per room (up to 33 lbs/15 kg)
Service animals are exempt from fees
Children and extra beds
Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: EUR 13.50 for adults and EUR 5 for children (approximately)
- Nearby parking fee: EUR 18 per day (984 ft away)
- Pet fee: EUR 30 per pet, per day
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability, amount varies)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host; the provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Property is also known as
Sercotel Ayala Bilbao Hotel
Sercotel Ayala Bilbao Bilbao
Sercotel Ayala Bilbao Hotel Bilbao
Frequently asked questions
Overall score and ratings
4.9
Exceptional
5.0/5
Cleanliness
4.8/5
Staff & service
4.8/5
Amenities
4.9/5
Property conditions & facilities
5/5 Excellent
Alexis, San Juan
Travelled with partner
4 Nov 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2021
5/5 Excellent
Diana, Fuquay Varina
6 Oct 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2021
5/5 Excellent
Verified traveller
11 Jul 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
5/5 Excellent
Raul
Travelled with family
13 Mar 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2021