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Hotel Bilbao Jardines

Photo gallery for Hotel Bilbao Jardines

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In-room safe, desk, rollaway beds, free WiFi
Flat-screen TV, MP3 docking station
In-room safe, desk, rollaway beds, free WiFi

Overview of Hotel Bilbao Jardines

Hotel Bilbao Jardines

2 out of 5

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
C/ Jardines 9, Casco Viejo, Bilbao, Vizcaya, 48005

Explore the area

  • Popular LocationBasilica of Begona12 min walk
  • Popular LocationPlaza Moyua15 min walk
  • Popular LocationBilbao Fine Arts Museum19 min walk
  • AirportBilbao (BIO)14 min drive

Choose dates to view prices

About this area


Hotel Bilbao Jardines is located in Bilbao Old Town, a neighbourhood in Bilbao, and is near a metro station. The area's natural beauty can be seen at Etxebarria Park and Estuary of Bilbao, while Arriaga Theater and Bilborock are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Plaza de Toros de Vista Alegre or Bizkaia Frontoia. Guests appreciate the hotel's central location.

What's nearby

  • Arriaga Theater - 2 min walk
  • Santiago Cathedral - 2 min walk
  • Basilica of Begona - 12 min walk
  • Plaza Moyua - 15 min walk
  • Bilbao Fine Arts Museum - 19 min walk

Getting around

  • Arriga Tram Stop - 2 min walk
  • Bilbao (YJI-Bilbao-Abando Train Station) - 6 min walk
  • Bilbao (BIO) - 14 min drive


  • Zuga - 2 min walk
  • Baster Bilbao - 2 min walk
  • Zaharra - 2 min walk
  • Amarena - 2 min walk
  • Víctor - 3 min walk

About this property

Hotel Bilbao Jardines

Bilbao hotel in Bilbao Old Town with coffee shop/café and 24-hour front desk
A coffee shop/café, free use of bicycles and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and multilingual staff are on-site. All 32 rooms offer free WiFi and free wired Internet, plus MP3 docking stations and flat-screen TVs. Hairdryers, safes and phones are among the other amenities that guests will find.
Hotel Bilbao Jardines offers 32 forms of accommodation with MP3 docking stations and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include complimentary bicycles.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Off-site parking available (EUR 16 per day)
  • Local area shuttle (surcharge)

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 5.5 for adults and EUR 3.5 for children
  • 1 coffee shop/cafe

Things to do

  • Free bike hire

Family friendly

  • Rollaway/extra beds (surcharge)


  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)


  • Smoke-free property

Room amenities


  • Air conditioning (climate-controlled)
  • Rollaway/extra beds (surcharge)


  • Bathtub or shower
  • Free toiletries
  • Hairdryer


  • Flat-screen TV
  • MP3 dock


  • Desk
  • Phone
  • Safe

Similar properties

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Check-in from 1:00 PM - anytime
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 18.0 per day.
Cots (infant beds) are available for EUR 10.0 per day

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: EUR 5.5 for adults and EUR 3.5 for children (approximately)
  • Nearby parking fee: EUR 16 per day
  • Crib (infant bed) fee: EUR 10.0 per day
  • Rollaway bed fee: EUR 18.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, Visa, Mastercard and American Express; cash is not accepted
Safety features at this property include a smoke detector
Property registration number HBI01180

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Bilbao Jardines
Hotel Bilbao Jardines
Hotel Jardines
Hotel Bilbao Jardines Hotel
Hotel Bilbao Jardines Bilbao
Hotel Bilbao Jardines Hotel Bilbao

Frequently asked questions

Overall score and ratings


Very good

Rating 5 - Excellent. 94 out of 313 reviews
5 - Excellent 30%
Rating 4 - Good. 169 out of 313 reviews
4 - Good 54%
Rating 3 - Okay. 34 out of 313 reviews
3 - Okay 11%
Rating 2 - Poor. 12 out of 313 reviews
2 - Poor 4%
Rating 1 - Terrible. 4 out of 313 reviews
1 - Terrible 1%




Staff & service




Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Near to the best tourist sites in Bilbao.
Stayed 2 nights in Dec 2019

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nada a dizer, staff impecável. Limpeza excecional.
Stayed 2 nights in Nov 2019

3/5 Okay

Stayed 2 nights in Sep 2019

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean, basic, but had what was needed.
Stayed 2 nights in Aug 2019

3/5 Okay

Liked: Cleanliness, staff & service
Perfect location in old town. VERY small shower in the room. I’m a small person and had a very difficult time in there, especially with the lack of any space to store soap and shampoo. The hallway lights are on motion detection, so it’s a little off putting to open the door and look out into a pitch dark hallway. Staff was lovely.
Stayed 2 nights in Aug 2019