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Sercotel Arenal Bilbao

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Primary image
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing

Overview of Sercotel Arenal Bilbao

Sercotel Arenal Bilbao

3.0 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Breakfast available
  • Laundry
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
Calle Fueros, 2, Bilbao, Vizcaya, 48005

Explore the area

  • Popular LocationBasilica of Begona11 min walk
  • Popular LocationPlaza Moyua13 min walk
  • Popular LocationBilbao Fine Arts Museum18 min walk
  • AirportBilbao (BIO)13 min drive

Choose dates to view prices

About this area

Bilbao

Sercotel Arenal Bilbao is located in Bilbao City Centre, a neighbourhood in Bilbao, and is near a metro station and on the riverwalk. Arriaga Theater and San Anton Bridge are local landmarks, and some of the area's attractions include Museo Marítimo Ría de Bilbao and Maritime Museum. Looking to enjoy an event or a game while in town? See what's happening at Plaza de Toros de Vista Alegre or San Mames Stadium. Discover the area's water adventures with nearby boat tours, or enjoy the great outdoors with hiking/biking trails. Guests appreciate the hotel's location for the sightseeing.
Visit our Bilbao travel guideOpens in a new window
Map

What's nearby

  • Arriaga Theater - 1 min walk
  • Museum of Archaeology Bizkaya - 4 min walk
  • Basilica of Begona - 11 min walk
  • Plaza Moyua - 13 min walk
  • Bilbao Fine Arts Museum - 18 min walk

Getting around

  • Arriga Tram Stop - 2 min walk
  • Bilbao (YJI-Bilbao-Abando Train Station) - 5 min walk
  • Bilbao (BIO) - 13 min drive

Restaurants

  • Victor Montes - 2 min walk
  • Hatari - 3 min walk
  • El Txoko Berria - 4 min walk
  • Rio Oja - 4 min walk
  • Baster Bilbao - 4 min walk

About this property

Sercotel Arenal Bilbao

Rivewalk Bilbao hotel in Bilbao City Centre, near Guggenheim Museum Bilbao
This smoke-free hotel features concierge services, dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, a library and express check-out are on-site.
Sercotel Arenal Bilbao offers 36 accommodations with minibars and a safe. Smart televisions come with satellite channels. Bathrooms include a shower and hairdryers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7 AM–10:30 AM on weekdays and 8 AM–11 AM on weekends: EUR 13.5 for adults and EUR 5 for children

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 1-inch smart TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Safe
  • Soundproofing

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Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 30 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: EUR 13.5 for adults and EUR 5 for children (approximately)
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property

Property is also known as

Sercotel Arenal Bilbao Hotel
Hotel TRYP Arenal
Hotel TRYP Bilbao
Hotel TRYP Bilbao Arenal
TRYP Arenal
TRYP Arenal Bilbao Hotel
TRYP Arenal Hotel
TRYP Bilbao
TRYP Bilbao Arenal
Sercotel Arenal Hotel
Arenal Bilbao
Sercotel Arenal
Sercotel Arenal Bilbao Hotel
Sercotel Arenal Bilbao Bilbao
Sercotel Arenal Bilbao Hotel Bilbao

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 99 out of 170 reviews
5 - Excellent 58%
Rating 4 - Good. 55 out of 170 reviews
4 - Good 32%
Rating 3 - Okay. 11 out of 170 reviews
3 - Okay 6%
Rating 2 - Poor. 5 out of 170 reviews
2 - Poor 3%
Rating 1 - Terrible. 0 out of 170 reviews
1 - Terrible 0%

4.6/5

Cleanliness

4.6/5

Staff & service

4.1/5

Amenities

4.4/5

Property conditions & facilities

4.3/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Loved this room and view. Very kind and helpful staff! Convenient location to everything!
Stayed 2 nights in Aug 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a great location, staff were really helpful in reception, cleaning and for breakfast. Would stay here again if when we are in Bilbao
Stayed 4 nights in Jul 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was top and very professional, knowledgeable and friendly staff😃
Stayed 1 night in Jul 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Cool
Stayed 3 nights in Jul 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in May 2022