Santiago Apartments Bilbao

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1 bedroom, in-room safe, soundproofing, iron/ironing board
Flat-screen TV
1 bedroom, in-room safe, soundproofing, iron/ironing board
1 bedroom, in-room safe, soundproofing, iron/ironing board

Overview of Santiago Apartments Bilbao

Santiago Apartments Bilbao

3.5 star property

3.9/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Kitchen
  • Air conditioning
  • Laundry
  • Gym
  • Outdoor space

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
Licenciado Poza street, 12, Bilbao, Vizcaya, 48011

Explore the area

  • Popular LocationPlaza Moyua5 min walk
  • Popular LocationGuggenheim Museum Bilbao11 min walk
  • Popular LocationSan Mames Stadium12 min walk
  • AirportBilbao (BIO)12 min drive

Choose dates to view prices

One Bedroom Apartment for 2 people

  • 592 sq ft
  • Sleeps 2
  • 1 Double Bed

One Bedroom Apartment for 4 people

  • 592 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Two Bedroom Apartment for 3 people

  • 699 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

About this area


Santiago Apartments Bilbao is located in Bilbao City Centre, a neighbourhood in Bilbao, and is in the city centre and near a metro station. Guggenheim Museum Bilbao and Galeria Venus are cultural highlights, and some of the area's landmarks include Chavarri Palace and Palacio de la Diputación Foral de Vizcaya. Looking to enjoy an event or a game while in town? See what's happening at Plaza de Toros de Vista Alegre or San Mames Stadium. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.

What's nearby

  • Hospital de San Francisco Javier - 5 min walk
  • Plaza Moyua - 5 min walk
  • Chavarri Palace - 5 min walk
  • Guggenheim Museum Bilbao - 11 min walk
  • San Mames Stadium - 12 min walk

Getting around

  • Indautxu Station - 4 min walk
  • Bilbao Zabalburu Station - 10 min walk
  • Bilbao (BIO) - 12 min drive


  • La Mary - 2 min walk
  • Oishii Thai - 2 min walk
  • Cafe Capuccino - 2 min walk
  • Yandiola Jatetxea - 2 min walk
  • Don Angelo - 2 min walk

About this property

Santiago Apartments Bilbao

3.5-star Bilbao aparthotel in Bilbao City Centre, near Guggenheim Museum Bilbao
This smoke-free aparthotel features a restaurant, a 24-hour health club and a bar/lounge. WiFi in public areas is free. Other amenities include a rooftop terrace, a coffee shop/café and self parking. Each apartment provides a kitchen with a fridge, an oven, a hob and a microwave. Guests can appreciate conveniences, such as a living room and a dishwasher, and other amenities include free WiFi and a flat-screen TV.
Santiago Apartments Bilbao offers 35 forms of accommodation with espresso makers and a safe. This accommodation offers separate living rooms. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower, bidets and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the aparthotel include a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
This information is provided by our partners.

Property amenities


  • Free WiFi

Parking and transport

  • Self parking on site (EUR 16.5 per day)
  • Limited on-site parking
  • On-site parking options include a garage

Family friendly

  • Free cot/infant bed


  • Fridge (full size)
  • Hob
  • Microwave
  • Oven
  • Dishwasher
  • Espresso maker
  • Cookware/dishes/utensils


  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available


  • Bed sheets provided


  • Shower
  • Hairdryer
  • Towels provided
  • Bidet

Living spaces

  • Living room


  • Flat-screen TV
  • TV in a common area

Outdoor areas

  • Rooftop terrace
  • Terrace


  • Dry cleaning/laundry service
  • Laundry service
  • Laundry facilities

Climate control

  • Air conditioning


  • No pets allowed


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Soundproofing
  • Wheelchair accessible
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Phone
  • Luggage storage
  • Safe at front desk
  • Iron/ironing board (on request)
  • Turndown service

Location highlights

  • Near a metro station
  • Near a train station
  • In the city centre

Things to do

  • 24-hour health club
  • Hiking/biking trails nearby

Safety features

  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector


  • 35 rooms
  • 7 floors
  • 1 building

Similar properties

See similar properties



Check-in from 5:00 PM - 9:30 PM
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: EUR 16.5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Property registration number TBI00006

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Edificio Santiago
Edificio Santiago Apartment
Edificio Santiago Apartment Bilbao
Edificio Santiago Bilbao
Edificio Santiago Aparthotel Bilbao
Apartamentos Turísticos Edificio Santiago Aparthotel
Apartamentos Turísticos Edificio Santiago Aparthotel Bilbao
Apartamentos Turísticos Edificio Santiago Bilbao
Edificio Santiago
Santiago Apartments Bilbao Bilbao
Santiago Apartments Bilbao Aparthotel
Santiago Apartments Bilbao Aparthotel Bilbao

Frequently asked questions

Overall score and ratings



Rating 5 - Excellent. 11 out of 36 reviews
5 - Excellent 31%
Rating 4 - Good. 14 out of 36 reviews
4 - Good 39%
Rating 3 - Okay. 8 out of 36 reviews
3 - Okay 22%
Rating 2 - Poor. 2 out of 36 reviews
2 - Poor 6%
Rating 1 - Terrible. 1 out of 36 reviews
1 - Terrible 3%




Staff & service




Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, few blocks from Guggenheim, minutes walk to old town, parking right under ground. Front desk check in efficient. The unit could use a refresh but for the price and space of the unit a value in spend.
Stayed 1 night in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

1/5 Terrible

Disliked: Staff & service, property conditions & facilities
Unforgivable Rudeness from Staff Member
The stay started on the wrong foot before I even arrived. When I booked, I was told I would have to pay upon arrival. However, the hotel charged me for the reservation a week early without alerting me first. That was not ok and I let them know, but wanted to give them a chance based on the stay. After check in, I went to the apartment and checked the layout to choose which room would go to the rest of my family before they arrived. In the smaller room, I noticed that a lamp was unplugged. As I got closer, I noticed that its cover was broken. Since an eleven year-old would have been in the room, I didn't want there to be any confusion about the damage, so I immediately took a picture and went to notify the front desk agent, less than 5 minutes after he had given me the key. When I showed him the picture, he actually had the nerve to accuse me of breaking it myself. He said that since the cleaning staff had already cleaned the room and didn't report it, it must have been done after. I couldn't believe it. Instead of causing a scene, I just told him to let me know what the staff said and went back to my room. I'm still in shock. Because of that, I went back up and documented all that was wrong with the space and there was a lot: loose and broken handles. The shower was also too tight. I felt scared to touch anything for fear of being blamed. He ruined our stay. The sad bit is that the other staff could have been nicer, but he poisoned our experience. We will never return.
Stayed 3 nights in Jun 2018

2/5 Poor

Disliked: Property conditions & facilities, room comfort
Edificio Santiago apartments
This apartment hotel was very disappointing. The carpets were stained and needed replacing, the curtains ditto, the lounge was 10 years past its use by date, The whole apartment could do with a paint (marks on the walls) and to be honest requires a complete makeover! The table top was not fixed to the base so nearly ended up wearing our breakfasts! Not worth 200 euros (plus taxes) a night. Should have stayed in a smart hotel for less cost.

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bilbao is a great city, just the right size to explore by foot.