COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Hotel Gran Bilbao

Photo gallery for Hotel Gran Bilbao

Featured image
Down duvets, in-room safe, desk, blackout curtains
Down duvets, in-room safe, desk, blackout curtains
View from Room
View from Room

Overview of Hotel Gran Bilbao

VIP Access

Hotel Gran Bilbao

4 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Indalecio Prieto Hiribidea, 1, Bilbao, Vizcaya, 48004

Explore the area

  • Popular LocationSantiago Cathedral14 min walk
  • Popular LocationMuseum of Archaeology Bizkaya16 min walk
  • Popular LocationArriaga Theater17 min walk
  • AirportBilbao (BIO)20 min drive

Choose dates to view prices

About this area

Bilbao

Located in Bilbao, Hotel Gran Bilbao is in the historical district and on a river. Diocesan Museum of Sacred Art and Guggenheim Museum Bilbao are cultural highlights, while Plaza Moyua is a notable landmark. Museo Marítimo Ría de Bilbao and Maritime Museum are also worth visiting.

What's nearby

  • Diocesan Museum of Sacred Art - 8 min walk
  • Santiago Cathedral - 14 min walk
  • Museum of Archaeology Bizkaya - 16 min walk
  • Arriaga Theater - 17 min walk
  • Bizkaia Frontoia - 2 min drive

Getting around

  • Bilbao Miribilla Station - 3 min drive
  • Atxuri Tram Station - 9 min walk
  • Bilbao (BIO) - 20 min drive

Restaurants

  • Miren Itziar - 7 min walk
  • Arandia - 8 min walk
  • Taberna Astuy - 8 min walk
  • Sidreria Galtzagorri - 9 min walk
  • Bislacco - 10 min walk

About this property

Hotel Gran Bilbao

Riverside Bilbao hotel in Santutxu, near Diocesan Museum of Sacred Art
A snack bar/deli, a conference centre and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a business centre, conference space and concierge services are on-site. All 202 rooms provide in-room free WiFi, room service and TVs. Other amenities available to guests include down duvets, hairdryers and safes. Change of towels is available on request
Hotel Gran Bilbao offers 202 forms of air-conditioned accommodation with a safe and a hairdryer. Beds feature down comforters. This Bilbao hotel provides complimentary wireless Internet access. Bathrooms include baths or showers.
The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 15 per day)
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:30 AM–9:30 AM on weekdays and 8:00 AM–9:30 AM on weekends: EUR 17 per person
  • Room service available

Family friendly

  • Snack bar/deli

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Spanish

Business services

  • Business centre
  • Computer station
  • Conference centre (19375 square feet of space)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating

Bathroom

  • Bathtub or shower
  • Hairdryer
  • Towels

Entertainment

  • TV

More

  • Desk
  • Mobile key entry
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per night
2 per room
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child 6 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 17 per person (approximately)
  • Self-parking fee: EUR 15 per day
  • Pet fee: EUR 25 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Parking height restrictions apply

Property is also known as

Bilbao Gran Hotel
Gran Hotel Bilbao
Hotel Gran Bilbao Sercotel
Hotel Sercotel Gran Bilbao
Sercotel Bilbao Gran
Sercotel Bilbao Hotel
Sercotel Gran Bilbao
Sercotel Gran Hotel Bilbao
Sercotel Hotel Bilbao
Sercotel Gran Bilbao Hotel Bilbao
Hotel Sercotel Gran
Sercotel Hotel Gran
Hotel Gran Bilbao Hotel
Hotel Gran Bilbao Bilbao
Hotel Gran Bilbao Hotel Bilbao

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 380 out of 694 reviews
5 - Excellent 55%
Rating 4 - Good. 266 out of 694 reviews
4 - Good 38%
Rating 3 - Okay. 41 out of 694 reviews
3 - Okay 6%
Rating 2 - Poor. 5 out of 694 reviews
2 - Poor 1%
Rating 1 - Terrible. 2 out of 694 reviews
1 - Terrible 0%

4.6/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Air conditioning did not work in the room, switched rooms. AC in second room did not work well but we were too tired to change again.
Stayed 1 night in Jul 2021

4/5 Good

Business traveller
Liked: Staff & service, room comfort
Stayed 4 nights in Jan 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large rooms, great room service and friendly staff.
Stayed 1 night in Jan 2021

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
|Clean
The room was very clean and although it looked a little sparse lacking cushions etc because of covid restrictions, it was reassuringly hygienic.
Stayed 2 nights in Oct 2020