Hotel Gran Bilbao

Photo gallery for Hotel Gran Bilbao

Primary image
Down duvets, in-room safe, desk, blackout curtains
Suite, Jetted Tub | Down duvets, in-room safe, desk, blackout curtains
Suite, Jetted Tub | View from room
View from room

Overview of Hotel Gran Bilbao

VIP Access

Hotel Gran Bilbao

4.0 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
  • Temperature checks
Indalecio Prieto Hiribidea, 1, Bilbao, Vizcaya, 48004

Explore the area

  • Popular LocationSantiago Cathedral15 min walk
  • Popular LocationMuseum of Archaeology Bizkaya16 min walk
  • Popular LocationArriaga Theater18 min walk
  • AirportBilbao (BIO)19 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area


Hotel Gran Bilbao is located in Santutxu, a neighbourhood in Bilbao, and is near the airport and on a river. Diocesan Museum of Sacred Art and Guggenheim Museum Bilbao are cultural highlights, while Plaza Moyua is a notable landmark. Museo Marítimo Ría de Bilbao and Maritime Museum are also worth visiting. Enjoy the great outdoors with skydiving, mountain climbing and mountain biking, or hop on a bike for hire nearby and explore all the area has to offer.

What's nearby

  • Diocesan Museum of Sacred Art - 8 min walk
  • Santiago Cathedral - 15 min walk
  • Museum of Archaeology Bizkaya - 16 min walk
  • Arriaga Theater - 18 min walk
  • Bizkaia Frontoia - 2 min drive

Getting around

  • Bilbao Miribilla Station - 3 min drive
  • Atxuri Tram Station - 9 min walk
  • Bilbao (BIO) - 19 min drive


  • Bar restaurante Lapiko - 6 min walk
  • Miren Itziar - 7 min walk
  • Arandia - 8 min walk
  • Pintxame - 8 min walk
  • Taberna Astuy - 8 min walk

About this property

Hotel Gran Bilbao

Riverside Bilbao hotel in Santutxu, near Diocesan Museum of Sacred Art
Along with a fitness centre, this smoke-free hotel has a snack bar/deli and a conference centre. WiFi in public areas is free. Other amenities include self parking, a business centre and conference space. Change of towels is available on request
Hotel Gran Bilbao offers 202 air-conditioned accommodations with a safe and a hairdryer. Beds feature down duvets. This Bilbao hotel provides complimentary wireless Internet access. Bathrooms include baths or showers. Cots/infant beds (complimentary) are also available.
Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.


English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Contactless room service is available.

Safety measures

Temperature checks given to staff
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 16 per day)
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 8:00 AM–11:30 AM on weekends: EUR 18.50 for adults and EUR 9 for children
  • Room service available

Things to do

  • Bike tour information
  • Bike cleaning
  • Bike parking
  • Electric bike charging stations
  • Fitness centre

Family friendly

  • Art supplies
  • Children's games
  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli


  • Ballroom
  • Lift
  • Free newspapers in reception
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (19375 square feet of space)
  • Meeting rooms


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)


  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities


  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating


  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Towels


  • TV

Food and drink

  • Champagne service


  • Desk
  • Mobile key entry
  • Safe

Similar properties

See similar properties



Check-in from 2 PM - 2:00 AM
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets are allowed for an extra charge of EUR 20 per pet, per night
2 per room
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: EUR 18.50 for adults and EUR 9 for children (approximately)
  • Self-parking fee: EUR 16 per day
  • Pet fee: EUR 20 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Parking height restrictions apply

Property is also known as

Bilbao Gran Hotel
Gran Hotel Bilbao
Hotel Gran Bilbao Sercotel
Hotel Sercotel Gran Bilbao
Sercotel Bilbao Gran
Sercotel Bilbao Hotel
Sercotel Gran Bilbao
Sercotel Gran Hotel Bilbao
Sercotel Hotel Bilbao
Sercotel Gran Bilbao Hotel Bilbao
Hotel Sercotel Gran
Sercotel Hotel Gran
Hotel Gran Bilbao Hotel
Hotel Gran Bilbao Bilbao
Hotel Gran Bilbao Hotel Bilbao

Overall score and ratings



Rating 5 - Excellent. 485 out of 874 reviews
5 - Excellent 55%
Rating 4 - Good. 320 out of 874 reviews
4 - Good 37%
Rating 3 - Okay. 55 out of 874 reviews
3 - Okay 6%
Rating 2 - Poor. 10 out of 874 reviews
2 - Poor 1%
Rating 1 - Terrible. 4 out of 874 reviews
1 - Terrible 0%




Staff & service




Property conditions & facilities



4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good clean rooms an a lovely welcome with a bar and nice communal area. The availability of on tap sparking water was a brilliant addition. Sadly with the gym closed and the restaurant apparently also closed, one night when we needed to find food and drink we were left with no real options other than a pretty depressing vending machine. The only change that's needed is a bar with some food options open all evening.
Stayed 2 nights in Jul 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Apr 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and professional
Stayed 5 nights in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022

4/5 Good

Stayed 1 night in Apr 2022