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"The staff is outstanding at this beautiful property. We only stayed one night in Bikaner and weren’t expecting much based on some of the negative reviews we read on Trip Advisor before booking. However our experience was outstanding. We were warmly greeted and given two beautiful suites. The floor in our room had just been refinished and was still off-gassing. We asked to be moved and were promptly and cheerfully given another room. We arrived on Diwali and the hotel had fireworks on the front lawn and a dinner in the outdoor central courtyard. There were live musicians and an incredible dancer during dinner. Breakfast the next morning was great and the service was friendly and professional. To top it off our friends left behind some clothing. The hotel promptly texted me a photo of what was left behind and kindly mailed it to our address in India so that I could return it to them when we finally go back to the USA. Thank you Mr. Narendra Singh Shekhawat for going above and beyond. I happily recommend a stay at the Laxmi Niwas Palace. We look forward to returning. "