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Reviews of Landgasthof Adler-Pelzmühle

3 out of 5
Landgasthof Adler-Pelzmühle
Pelzmühle 1, Biederbach, BW

Reviews

8.6

Excellent

Rating 10 - Excellent. 13 out of 24 reviews" "
Rating 8 - Good. 7 out of 24 reviews" "
Rating 6 - Okay. 2 out of 24 reviews" "
Rating 4 - Poor. 1 out of 24 reviews" "
Rating 2 - Terrible. 1 out of 24 reviews" "

9.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a nice hotel for some down time. It is out in a more rural area and super quiet. There is a nice patio or balcony on each room to have a drink, enjoy the scenery and relax for a bit. We had been travelling for days and it was nice to just unwind for a night. We ate at their restaurant which served authentic German food which was really good. The price point for this hotel is more than reasonable for the quality of service snd comfort.
Stayed 1 night in Sep 2022

6/10 Okay

John

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Not the haven of peace we were hoping for!
We liked: The spacious appartment; the views; the comfortable beds and traditional white duvets However ... On hotels.com, it says check-in from 1pm. When we arrived, everywhere was closed up and there was a sign saying check-in from 5pm. When we finally checked in, we were shown to a fabulous room with top quality furnishings but no kitchen ... which we had booked. Back down to Reception where we had a pretty unpleasant conversation with the owner who said it wasn't his fault etc. After 10mins of this, he showed us to an apartment over Reception. It was huge: three bedrooms and a separate living-dining room plus a kitchenette. We breathed a sigh of relief, accepted that he wanted us to pay 15€ extra per day, and set about unpacking. "Mein Frau" came to make up the beds and told us not to use one of the bedrooms. Which was fine, we didn't need it but her manner wasn't very friendly. When she'd gone, we discovered that although there were 12 cups and saucers, there were no bowls or plates. There were no pans and the kettle leaked from the bottom. We were too tired and fed up to say anything else. Overnight, we were disturbed by people coming and going - patrons of the restaurant, staff, deliveries etc. There's a road running between the two hotel buildings. It is unbelievably busy and noisy with locals: tractors, scooters and speeding cars and we had 3 nights of disturbed sleep. We were sad to leave the area and think we were unlucky with Gasthof Adler
Stayed 3 nights in Aug 2021
Response from Seniorchef Friedrich Herr on 15 Aug 2021
Sehr geehrter Herr John, Mein entgegenkommen haben Sie leider nicht honoriert. Sie haben über das Portal "Hotel.com" ein Hotelzimmer (Mehrbettzimmer) gebucht, und kein Appartment. Ich habe mir die große Mühe gemacht, mit einer Umbuchung, damit Sie hier bleiben konnten. Dies hat nun 10 Minuten gebraucht, da Stammgäste das Appartment gebucht haben, wo ich Sie eingescheckt habe, und diese kulanderweise mit einer Umbuchung einverstanden waren. In einem Hotelzimmer (Mehrbettzimmer) das Sie gebucht hatten, ist nun Mal üblicherweise in der Regel keine Küche. Wenn ich das gewußt hätte, das Sie meine Mühe und Entgegenkommen nicht schätzen, hätte ich Sie gar nicht angenommen, und Sie gebeten etwas anderes zu suchen.. Ich bin sehr enttäuscht, und es ist für die Zukunft mir eine Lehre. Denn mein Team (Familienbetrieb) und ich geben alles, damit die Gäste einen angenehmen und wohlfühlsamen Aufenthalt haben. Hätte von Ihnen etwas mehr Fairneß erwartet und Wertschätzung. Mit freundlichem Gruß aus dem Schwarzwald Ihre Familie Herr

10/10 Excellent

Laszlo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super toll und hammer tief geschlafen ❤
Deluxe Zimmer sind der Hammer! Wir haben so tief geschlafen, wie es nur selten gelingt. Und alle von uns! War echt super! Danke! ❤
Stayed 1 night in Jun 2020
Response from Friedrich Herr (Seniorchef) on 5 Jun 2020
Sehr geehrter Herr Laszlo, vielen Dank das Sie sich die Bemühungen gemacht haben uns zu bewerten. Es freud uns sehr, das Sie sich mit Ihrer Familie in unseren grossen Deluxe-Zimmer im neuerbauten Sonnenflügel angenehm wohlgefühlt haben. Sie sind sehr gerne wieder willkommen.

8/10 Good

Amir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Friedrich Herr (Seniorchef) on 7 Aug 2019
Vielen Dank für Ihre gute Bewertung

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really scenic location.
This was a perfect spot to unwind after a long flight from Canada. In the countryside, very green rolling hills and quite at night. Good food and drinks in the hotel. Comfortable bed and good shower.l

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and Cozy Inn
This family run Inn was super clean and accomodating. Our German was not too good, but the staff met us half way with their English and everything worked out fine. Tucked away off the road, you need to concentrate to see the signs to the place, but it was a great stay on our journey. No hassles, just make sure you have cash or Visa before heading there. A nice place to stay while taking a leisurely trip thru the Black Forest.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Landgasthof Adler
Great B&B - quite "out of the way" but very nice surroundings. Good food

2/10 Terrible

Eduardo

Disliked: Staff & service
Stayed 1 night in Mar 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service
The room was completely renovated (we were the first guests). Room was spacious, beds were nice.. Some cosy lighting and a small table near the couch would be a wellcome addition..
Stayed 1 night in Jun 2023

8/10 Good

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliche Gastgeber und gutes Essen. Schöne Lage und viele Wandermöglichkeiten.
Stayed 1 night in Oct 2022

10/10 Excellent

Sacha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Idyllische Ruhe, sehr sympathische Gastgeber, grosse, moderne Zimmer. Vielen Dank! Gerne wieder!
Stayed 1 night in Jul 2022

8/10 Good

Benjamin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nettes Gastwirtspaar und Personal. Das Zimmer war schön groß, modern eingerichtet und sauber. Die Gegend, wie der gesamte Schwarzwald, war sehr schön und lädt zum Seele baumeln lassen ein. Landschaftlich hat man sehr viele und schöne Möglichkeiten zum Wandern. Vom Zimmer her hat uns einzig die Höhe und die teils knotigen Synthetik Füllungen der Kissen gestört und die für Sommer zu dicken Decken. Sonst war wirklich alles hervorragend. Wir würden das Hotel jederzeit empfehlen und wieder dort Urlaub machen! Danke
Stayed 3 nights in Jul 2022
Response from Adler- Pelzmühle - Familie Herr on 29 Jul 2022
Vielen Dank für Ihr positives Feedback und die Wertschätzung. Um die 5 Sterne zu erreichen, hätten wir Ihnen gerne, wenn wir es gewußt hätten, die Bettdecken und Kissen im Zimmer gewechselt. Gerne beim hoffentlich nächsten Mal. Unsere Philosophie ist: ""Wär auf hört besser zu werden, hört auf gut zu sein". Mit freundlichem Gruß aus dem Schwarzwald vom Familienbetrieb seit 1835 Adler-Pelzmühle *** Ihre Familie Herr

10/10 Excellent

Danijel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Arno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Sophie, Stuttgart

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gutes familienbetriebenes Hotel. Hotel zimmer sind groß und sauber, das Personal ist sehr freundlich. Zum weiter empfehlen.
Stayed 1 night in Jul 2020

10/10 Excellent

Carsten, Burgdorf

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes und großes Familienzimmer. Die Kinder hatten viel Spaß auf dem Spielplatz. Sehr schöne Lage des Hotels
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Gastgeber haben sich sehr viel Mühe gegeben, alle Wünsche zu erfüllen.
Stayed 2 nights in Jul 2020

10/10 Excellent

Markus

Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2019
Response from Karl-Friedrich Herr on 26 Oct 2019
Vielen Dank für Ihre Bewertung. Wie werden unser bestes geben, und hoffen die Chance zu bekommen, damit wir bei hoffentlich nächsten Besuch von Ihnen den fünften Stern von Ihnen zu erreichen.

6/10 Okay

Verified traveller

Disliked: Staff & service
Buena ubicación para disfrutar de la selva negra. Dificultades de comunicación porque sólo hablan alemán.
Stayed 2 nights in Aug 2018

10/10 Excellent

meir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2018

4/10 Poor

beatriz, mexico

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No nos esperaban a pesar de tener reservacion.
Habitacion horrible y vieja con vista a una construccion. No fueron amables. No volveria.

8/10 Good

René, Kolding

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Billigt og godt på samme tid
Det er ganske fint hotel med alt det nødvendige i ordentlig stand. Nærmeste by hvor man kan handle ind ligger 10 min kørsel i bil. Ellers høfligheden og servicen på hotellet i top. Gasthaus'et er også godt og til fornuftige priser.