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Reviews of Hotel Terracotta And Rooftop Restaurant

2.5 out of 5
Hotel Terracotta And Rooftop Restaurant
Durbar square, Bhaktapur

Reviews

5.6
Rating 10 - Excellent. 3 out of 7 reviews" "
Rating 8 - Good. 0 out of 7 reviews" "
Rating 6 - Okay. 0 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 4 out of 7 reviews" "

5.8/10

Cleanliness

6.8/10

Staff & service

5.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Saw Keong

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel was closed for 3 years. Why is it still listed in Expedia? not only i paid for 2 twins rooms but did not get the service, it was in the rainy night when we arrived, it was so troblesome to find rooms in this area.
Stayed 2 nights in Mar 2023

2/10 Terrible

Gene

THE HOTEL IS CLOSED. I ALREADY PREPAID AND RECEIVED NO NOTICE OR REFUND. CAN ORBITZ PLEASE FACILITATE A REFUND FOR ME? Gene Barnett
Stayed 2 nights in Oct 2022

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Great location, friendly staff. Room was big and clean. Hotel helped us with a tour of Namo buddha. All in all very happy, and breakfast on the rooftop was brilliant too. It’s not a negative but be aware that the hotel is inside the paid for heritage area. All the best hotels are but it’s worth noting that it will cost $15 for a 3 day pass.
Stayed 1 night in Mar 2019
Response from hotel terracotta on 16 Mar 2019
Thank You so much sir. You both were very nice n friendly.We feel very proud to extend our service towards you . We will miss you.So, hope to see you soon here.

2/10 Terrible

Kazunori

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

TAKAJI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
バクダプルの真ん中くらいにあるホテルで、観光に便利でした。空港で捕まえたタクシーは中に街の中に入っていけないようなので、入場券売り場から徒歩でした。ホテルに送迎をお願いすれば、ホテルの前まで連れて行ってもらえると思います。部屋は清潔です。テレビが映らなかったり、冷蔵庫、ケトルもありませんでしたが短期の滞在には問題ないかと思います。屋上で朝食が提供されますが、晴れていると長めがいいので気持ちがいいです。Hotels.comで決済が完了している場合は、支払いが証明できるもの(英語)があった方が、チェックインの際にスムーズかと思います。
Stayed 1 night in Apr 2019
Response from nerus on 13 Jun 2019
thanks for the review and we are doing better than before hope you wont face any problem next time .hope to see you soon and best of luck for your future....thanks

10/10 Excellent

Ole Haubo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vær opmærksom på, at Google-Maps placerer hotellet i en forkert gade
Stayed 1 night in Apr 2019
Response from Ranjit Bhujel on 5 May 2019
Thank you for your review sir .We will check and fix if there is something wrong.