2/5 Poor
Mrs Jane
Travelled with family and small children
9 Jun 2022
Disliked: Cleanliness, staff & service
The most bizarre hotel I’ve ever stayed in. We stayed 1st June with glorious weather but we’re told this was out of season when we checked in and on our first day we were in fact the only guests at the hotel! It felt very eerie with no other guests. We were told the restaurant wouldn’t be open due to lack of guests but didn’t know this until we checked in. The shuttle that I had checked would be available before we left was also out of service. Thank goodness we had a car!
Thankfully some lovely restaurants on the beach but they were closed on our first night due to a wedding.
The staff tried hard but we needed to ask for everything. The room itself was so dark with poor lighting that it was impossible to see clothes in the wardrobe and was very frustrating. The toilet in our room smelt badly of wee/drains and everything felt grubby and dirty. I think the cobweb, skeleton theme that ran throughout the hotel was convenient as required little cleaning and attempted to hide the dirt. No pool bar open for drinks/snacks. Couldn’t even get an ice cream at the pools. Pools itself were good. Most people there came from local campsite but the water is only 24 degrees and too cold for the kids.
Just disappointed that you had no bar/ restaurant /cafe/breakfast and that the whole place was dirty and smelly.
We would not stay again.
Stayed 3 nights in May 2022