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Reviews of Citotel B Hotel

Citotel B Hotel
3, Place François Mitterrand, Bethune, Pas-de-calais

Reviews

7.8

Good

Rating 10 - Excellent. 38 out of 118 reviews" "
Rating 8 - Good. 44 out of 118 reviews" "
Rating 6 - Okay. 22 out of 118 reviews" "
Rating 4 - Poor. 9 out of 118 reviews" "
Rating 2 - Terrible. 5 out of 118 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

9.0/10

Amenities

7.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Margaret

Travelled with family
Excellent comfy stop over hotel for a fair price
Stayed 1 night in Oct 2023

10/10 Excellent

Girbu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Richard

Stayed 1 night in Feb 2023

6/10 Okay

r

Stayed 1 night in Sep 2022

2/10 Terrible

timothy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

6/10 Okay

Verified traveller

Disliked: Staff & service
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
Stayed 1 night in Feb 2020

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely welcome, thank you.
A lovely welcome, after I phone call to tell them I would be arriving late. It was a short stay but the room was clean and perfect.
Stayed 1 night in Feb 2019

6/10 Okay

Gerald

Liked: Cleanliness, staff & service
Could be better.
Walk through building site to access room. Up spiral staircase. Difficult with suitcase. Horrific view from room.
Stayed 1 night in Aug 2018

8/10 Good

Cromar

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

4/10 Poor

gyneth, Canada

Liked: Staff & service
Disliked: Property conditions & facilities
Okay for a one night stopover
We booked a family room for four, which showed on Expedia to have beds for four. When we arrived they either had no such room in the hotel or none available. They honoured the price and gave us two separate rooms. One smelled of stale smoke, so they gave us another with no issue. It is an old hotel with sloping floors but the rooms have been decorated in a modern style. Everything was in good condition and worked fine. The restaurant was closed when we arrived late, it they brought us a meal to our room and it was good. Breakfast was very good. It is directly opposite the train station so not a quiet spot, and not really a part of town to want to spend any time. Fine for a stopover.

8/10 Good

Dermot, Cabra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great just not pram friendly
Great stay and experience only thing not pram friendly

4/10 Poor

Verified traveller

Poor breakfast for the price of €8.50 each
Couldn't get in at hotel as it seemed closed,went to restaraunt next door and eventually got checked in! We went to room it was clean enough however mattress was so hard I have a back problem but even this was too hard for me!! Breakfast was €8.50 extra each and for that we got 1 croissant, half a baguette, orange juice , coffee and yoghurt!! With various sachets of jelly!!! It was ok but not great!! Won't be staying there again!!!

8/10 Good

Steve, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
Good hotel for a 1 night stay

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff. lovely breakfast. Great for quick stopover. Opposite train station

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
It was a tough night without much sleep because there was air in the pipes, causing an awful lot of noise. Breakfast was however among the better ones we have experienced.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
B Hotel - Bethune
We stayed in the family room - 2 adults and 2 children. It was a large room with 2 twin beds in one part and a double in the other. Small bathroom only had shower but was all we needed for a short stay. Hotel staff very helpful and friendly. Food in the bar in the evening freshly cooked and tasty. Breakfast was excellent. Would definitely recommend. Parking was in gravel carpark opposite free (station carpark). Although hotel was opposite train station - we were not bothered by noise from trains or buses. Rooms are all on 2nd floor - no lift - so would not be good for people who cannot do stairs.

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nous y reviendrons encore.
Nous avons passé 2 séjours dans cet hôtel, y sommes répartis aussi satisfaits la seconde fois que la première. Les personnes qui y travaillent, sont agréables et souriantes. La propriété des lieux communs et des chambres est irréprochable.
Stayed 2 nights in Jan 2024

10/10 Excellent

Blandine

Stayed 1 night in Jan 2024

10/10 Excellent

Alison

Stayed 1 night in Nov 2023

10/10 Excellent

Christian

Stayed 1 night in Sep 2023

8/10 Good

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wifi fonctionne pas très bien
Stayed 1 night in Sep 2023

10/10 Excellent

Verdonck

Stayed 1 night in Sep 2023

10/10 Excellent

Lydia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel propre, décoration soignée Personnel gentil, agréable au petit soin. Petit bemol ventilateur dans la chambre vraiment vraiment insuffisant, dommage.
Stayed 1 night in Sep 2023

6/10 Okay

Gunter

Stayed 1 night in Aug 2023

6/10 Okay

Brandon

Stayed 1 night in Mar 2023

10/10 Excellent

audrey

Stayed 1 night in Feb 2023

4/10 Poor

CARINE

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Moyen
Matelas très inconfortable, couverture trop petite, housse de couette déchirer
Stayed 1 night in Oct 2022

8/10 Good

Thierry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

10/10 Excellent

sylvain

Stayed 1 night in Sep 2022

8/10 Good

Benoit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le parking possible est en realite celui de la gare ou celui du cinema
Stayed 1 night in Sep 2022

8/10 Good

Amalle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Stayed 2 nights in Aug 2022

2/10 Terrible

Noel

Disliked: Staff & service
Colère
J’ai fait une erreur lors de la réservation je devais me rendre à pradelles Auvergne hôtel de votre chaîne la réservation c’est faite à Bethune j’ai donc appelé à Bethune je suis tombé sur une personne absolument pas coopérative ce qui m’a mis hors de moi et des propos ont été dits conséquences de ce manque de professionnalisme ceci vendredi 9h15 J’ai payé une chambre que nous n’avons pas occupé la nuit de vendredi à samedi
Stayed 1 night in Aug 2022

8/10 Good

Celine

Stayed 1 night in Aug 2022
Response from la réception on 19 Aug 2022
Bonjour,Nous vous remercions du temps que vous avez consacré aux questionnaires. Nous avons bien pris note de vos remarques et nous vous souhaitons une très belle journée.au plaisir de vous revoir très bientôt sur Béthune

10/10 Excellent

Muriel

Stayed 1 night in Jul 2022
Response from la réception on 30 Jul 2022
bonjour, nous vous remercions pour cette belle notation. Nous sommes heureux que vous avez pu apprécier votre séjour. Nous restons à votre écoute et sommes à vos côtés pour votre prochain séjour sur Béthune et ses environs. Cordialement

8/10 Good

Olivia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

10/10 Excellent

Meuris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2022

8/10 Good

Olivia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

10/10 Excellent

DUARD

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Je reviendrai très bientôt merci
Un accueil très convivial du propriétaire, tout le monde est à l écoute de nos attentes. Un décor atypique très sympa
Stayed 2 nights in Feb 2022

10/10 Excellent

Lucas

Stayed 1 night in Nov 2021

10/10 Excellent

Jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Olivier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre nickel, bien décorée
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tout parfait !! je recommande vivement
Stayed 1 night in Apr 2021

10/10 Excellent

Jeremy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très agréable et accueillant je recommande
Stayed 1 night in Apr 2021

8/10 Good

arnaud

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

8/10 Good

Allan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hébergement sympa repas a revoir
Très bon accueil hotel propre et assez bien équipé ! Malgré la proposition de repas en cette periode de covide un plus !! 20 € pour des pates et un riz au lait hyper sucré, assez cher pour le rendu !!! Et j en fais des restos tous les jours depuis 20 ans ...sauf depuis qqes mois bien sur
Stayed 1 night in Feb 2021

10/10 Excellent

Michel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent. Face à la gare. Accueil parfait.
Très belle chambre : vaste et joliment décorée et équipée. Hôtelier accueillant et attentionné. En période de Covid, plat du jour maison à 12,50€ proposé pour consommation en chambre (en temps ordinaire, cet hôtel est aussi un restaurant gastronomique). Grands espaces communs, à la décoration originale. Un excellent séjour d'une nuit à Béthune !
Stayed 1 night in Jan 2021

10/10 Excellent

Sébastien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Acceuil au top malgré le couvre feu
L' excellent accueil était vraiment appréciable en cette période... D'une façon générale cet hotel est en plus de bonne qualité et situé juste en face de la gare (parfait si vous arrivez en train comme moi )
Stayed 1 night in Dec 2020

2/10 Terrible

BERLIN

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

aude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020