Title: The Level at Melia Villaitana Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Level at Melia Villaitana Luxury hotel with 6 restaurants and 3 outdoor pools ![Exterior](https://images.trvl-media.com/lodging/2000000/1470000/1466600/1466579/5bd610d2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/55d84297-05e5-4b12-8cfc-e6d4885671fb-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Executive lounge](https://images.trvl-media.com/lodging/2000000/1470000/1466600/1466579/e091f3c9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Arcade](https://images.trvl-media.com/lodging/2000000/1470000/1466600/1466579/0205950f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![6 restaurants, breakfast, lunch, dinner served; Italian cuisine ](https://images.trvl-media.com/lodging/2000000/1470000/1466600/1466579/51a34794.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers unwind at The Level at Melia Villaitana, enjoying an 18-hole golf course and wellness opportunities. The YHI SPA offers body treatments and facials. Breakfast features local cuisine. Guests appreciate free in-room WiFi and relax at the poolside bar with sun loungers. 8.6 Excellent ## Popular amenities - Pool - Bar - Parking available - Breakfast included - Gym - 24/7 front desk £156 includes taxes & fees 1 Oct - 2 Oct ## Room options ### Check availability for these dates # Tonight [Sept 18 - Sept 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-18&endDate=2025-09-19&selected=1466579&PinnedHotelID=1466579&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-18&endDate=2025-09-19&selected=1466579&PinnedHotelID=1466579&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sept 19 - Sept 20](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-20&selected=1466579&PinnedHotelID=1466579&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-20&selected=1466579&PinnedHotelID=1466579&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sept 19 - Sept 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=1466579&PinnedHotelID=1466579&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=1466579&PinnedHotelID=1466579&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Sept 26 - Sept 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=1466579&PinnedHotelID=1466579&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=1466579&PinnedHotelID=1466579&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 18 of 18 rooms ![1 bedroom, hypo-allergenic bedding, down duvets, minibar](https://images.trvl-media.com/lodging/2000000/1470000/1466600/1466579/010f8972.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (The Level Royal (2 adults + 2 child)) ### Highlights Deck/patio Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Renovated in 2019 - 1076 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 2 Single Beds ![1 bedroom, hypo-allergenic bedding, down duvets, minibar](https://images.trvl-media.com/lodging/2000000/1470000/1466600/1466579/323271f9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Level, Junior Suite 8.0 Very good 1 review ### Highlights Deck/patio Soundproofed Air conditioning Connecting rooms available Executive Lounge Free cots/infant beds Flat-screen TV Hypo-allergenic bedding - 549 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed OR 2 Single Beds ![1 bedroom, hypo-allergenic bedding, down duvets, minibar](https://images.trvl-media.com/lodging/2000000/1470000/1466600/1466579/010f8972.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (The Level Royal) ### Highlights Deck/patio Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Renovated in 2019 - 1076 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 2 Single Beds ![The Level, Junior Suite (2+2) | 1 bedroom, hypo-allergenic bedding, down duvets, minibar](https://images.trvl-media.com/lodging/2000000/1470000/1466600/1466579/908ae992.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Level, Junior Suite (2+2) ### Highlights Deck/patio Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Renovated in 2019 - 549 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed OR 2 Single Beds ![1 bedroom, hypo-allergenic bedding, down duvets, minibar](https://images.trvl-media.com/lodging/2000000/1470000/1466600/1466579/d2c5bae3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Level Premium Room (2+1) 9.0 Wonderful 2 reviews ### Highlights Balcony Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Renovated in 2019 - 452 sq ft - Sleeps 3 - 1 King Bed OR 2 Single Beds ![1 bedroom, hypo-allergenic bedding, down duvets, minibar](https://images.trvl-media.com/lodging/2000000/1470000/1466600/1466579/325beb0c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Level Penthouse Suite (2+1) ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Renovated in 2019 Separate bedroom - 1076 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed OR 2 Single Beds ![The Level, Penthouse | 1 bedroom, hypo-allergenic bedding, down duvets, minibar](https://images.trvl-media.com/lodging/2000000/1470000/1466600/1466579/f1141275.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Level, Penthouse ### Highlights Deck/patio Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Renovated in 2019 - 1076 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed OR 2 Single Beds ![1 bedroom, hypo-allergenic bedding, down duvets, minibar](https://images.trvl-media.com/lodging/2000000/1470000/1466600/1466579/880e2b22.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (The Level, Master, 2+2) ### Highlights Deck/patio Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Renovated in 2019 - 646 sq ft - 1 bedroom - City view - Sleeps 4 - 1 King Bed OR 2 Single Beds ![1 bedroom, hypo-allergenic bedding, down duvets, minibar](https://images.trvl-media.com/lodging/2000000/1470000/1466600/1466579/88e8981f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Level, Premium Room, Skyline View ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Renovated in 2019 Blackout curtains - 452 sq ft - Sleeps 3 - 1 King Bed OR 2 Single Beds ![1 bedroom, hypo-allergenic bedding, down duvets, minibar](https://images.trvl-media.com/lodging/2000000/1470000/1466600/1466579/880e2b22.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (The Level, Master) ### Highlights Deck/patio Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Renovated in 2019 - 646 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed OR 2 Single Beds ![1 bedroom, hypo-allergenic bedding, down duvets, minibar](https://images.trvl-media.com/lodging/2000000/1470000/1466600/1466579/323271f9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Level, Premium Room 9.0 Wonderful 4 reviews ### Highlights Balcony Soundproofed Air conditioning Connecting rooms available Executive Lounge Free cots/infant beds Flat-screen TV Hypo-allergenic bedding - 452 sq ft - Sleeps 3 - 1 King Bed OR 2 Single Beds ![1 bedroom, hypo-allergenic bedding, down duvets, minibar](https://images.trvl-media.com/lodging/2000000/1470000/1466600/1466579/81821cab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Level, Family Room ### Highlights Balcony Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Renovated in 2019 - 904 sq ft - Sleeps 6 - 1 King Bed OR 2 Single Beds ![View from room](https://images.trvl-media.com/lodging/2000000/1470000/1466600/1466579/d230c988.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Level, Grand Suite (2+2) ### Highlights Deck/patio Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Renovated in 2019 - 646 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed OR 2 Single Beds ![View from room](https://images.trvl-media.com/lodging/2000000/1470000/1466600/1466579/d230c988.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Level, Grand Suite ### Highlights Deck/patio Soundproofed Air conditioning Connecting rooms available Executive Lounge Free cots/infant beds Flat-screen TV Hypo-allergenic bedding - 646 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed OR 2 Single Beds ![1 bedroom, hypo-allergenic bedding, down duvets, minibar](https://images.trvl-media.com/lodging/2000000/1470000/1466600/1466579/81821cab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Level, Family Room (2+4) ### Highlights Balcony Soundproofed Air conditioning Connecting rooms available Flat-screen TV Hypo-allergenic bedding Renovated in 2019 Blackout curtains - 904 sq ft - Sleeps 6 - 1 King Bed OR 2 Single Beds ![1 bedroom, hypo-allergenic bedding, down duvets, minibar](https://images.trvl-media.com/lodging/2000000/1470000/1466600/1466579/a4f7d119.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Level Presidential Suite (2+1) ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Renovated in 2019 Separate bedroom - 2153 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![1 bedroom, hypo-allergenic bedding, down duvets, minibar](https://images.trvl-media.com/lodging/2000000/1470000/1466600/1466579/88e8981f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Level, Premium Room, Skyline View (2+1) ### Highlights Soundproofed Air conditioning Connecting rooms available Flat-screen TV Hypo-allergenic bedding Renovated in 2019 Blackout curtains Down duvet - 452 sq ft - Sleeps 3 - 1 King Bed OR 2 Single Beds ![1 bedroom, hypo-allergenic bedding, down duvets, minibar](https://images.trvl-media.com/lodging/2000000/1470000/1466600/1466579/a4f7d119.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Level, Presidential Suite, Non Smoking ### Highlights Deck/patio Soundproofed Air conditioning Connecting rooms available Executive Lounge Free cots/infant beds Flat-screen TV Hypo-allergenic bedding - 2153 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBenidorm-Hotels-The-Level-At-Melia-Villaitana.h1466579.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBenidorm-Hotels-The-Level-At-Melia-Villaitana.h1466579.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C38.55881%2C-0.14718&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=0S3NgGtWqqGypi0e-RmBGjpDLD0=) Avda. Alcalde Eduardo Zaplana, 7, Benidorm, Alicante, 3502 #### What's nearby - Villaitana Golf Course - 5 min walk - 0.3 miles - Terra Mítica - 12 min walk - 0.7 miles - Terra Natura - 17 min walk - 1.0 mile - Aqua Natura - 19 min walk - 1.0 mile - Llevant Beach - 7 min drive - 2.7 miles #### Getting around - Benidorm Tram Station - 8 min drive - La Vila Joiosa Tram Station - 17 min drive - Alicante (ALC-Alicante Intl.) - 36 min drive #### Restaurants - ‪La Trattoria - Meliá Villaitana - ‬1 min walk - ‪Café Saltoki - ‬7 min drive - ‪Burger King - ‬19 min walk - ‪Restaurante Magic Natura - ‬5 min drive - ‪Buffet Casa Azul - Meliá Villaitana - ‬1 min walk ## About this property ### The Level at Melia Villaitana Luxury hotel remodelled in 2019 and located near Terra Natura Near Terra Mítica, The Level at Melia Villaitana provides free breakfast (local cuisine), a golf course and a swim-up bar. Get out on the links at this hotel and enjoy amenities such as a driving range, golf lessons and a restaurant with golf course views. Treat yourself to a body treatment, a facial or a massage at Yhi Spa, the on-site spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner and Italian cuisine. Free in-room WiFi is available to all guests, along with a poolside bar and a terrace. You'll also enjoy perks such as: - 3 outdoor pools and a children's pool, along with sunloungers, pool umbrellas and a swim-up bar - 2 outdoor tennis courts, self-parking (surcharge) and a banquet hall - A porter/bellboy, a lift and multilingual staff - A front desk safe, concierge services and a gift shop Room features All 99 rooms include comforts, such as 24-hour room service and laptop-friendly workspaces, in addition to perks, such as air conditioning and bathrobes. Extra conveniences in all rooms include: - Hypo-allergenic bedding and down duvets - Bathrooms with rainfall showers or deep-soaking baths plus bidets and free toiletries - 42-inch flat-screen TVs with satellite channels - Wardrobes/cupboards, heating and daily housekeeping ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Parking on site (EUR 16 per day) ### Food and drink - Free local cuisine breakfast available daily 7 AM to 10 AM - 6 restaurants - A bar/lounge - A coffee shop/cafe - A poolside bar - A swim-up bar - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Casa Nostra - Indigo - Mosaico - Papamambo - Restaurante Botanic ### Things to do - 18-hole golf course - 2 outdoor tennis courts - 24-hour gym - 3 outdoor pools - Children's pool - Full-service spa - Golf - Golf driving range - Golf lessons - Outdoor pool (guest access) - Playground - Sauna ### Family friendly - 3 outdoor pools - Children's pool - Laundry facilities - Playground - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 62,431 square feet of conference space - Business centre - Meeting rooms ### Outdoors - Garden - Picnic area - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - Facials - Massage - Sauna - Spa open daily - Spa treatment rooms - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessibility - Wheelchair accessible (may have limitations) ### More - 25 buildings - 7 floors - Banquet hall - Built in 2006 - Designated smoking areas - Renovated entire property - March 2019 ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter - Hypo-allergenic bedding ### Bathroom - Bathtub or shower - Bidet - Deep soaking bathtub or rainfall showerhead - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Slippers - Towels provided ### Entertainment - 42-inch flat-screen TV with satellite channels ### Food and drink - 24-hour room service - Minibar ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Heating (climate-controlled) - Iron/ironing board - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 4 PM; check-in end time: noon Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival For any questions, please contact the property using the information on the booking confirmation The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required. Please note: This property’s Half Board and Full Board rates do not include beverages. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Optional extras - Self-parking fee: EUR 16 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates) This property accepts credit cards, debit cards and cash Parties and events are allowed on site Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Level Melia Villaitana Level Melia Villaitana Benidorm Level Melia Villaitana Hotel Level Melia Villaitana Hotel Benidorm Level Melia Villaitana Hotel Adults Benidorm Level Melia Villaitana Hotel Adults Level Melia Villaitana Adults Benidorm Level Melia Villaitana Adults Level Meliá Villaitana Hotel Benidorm Level Meliá Villaitana Hotel Level Meliá Villaitana Benidorm Level Meliá Villaitana The Level at Melia Villaitana Hotel Adults Only The Level at Melia Villaitana Hotel The Level at Meliá Villaitana The Level at Melia Villaitana Hotel The Level at Melia Villaitana Benidorm The Level at Melia Villaitana Hotel Benidorm ## Frequently asked questions ### Does The Level at Melia Villaitana have a pool? > Yes, this property has 3 outdoor pools and a children's pool. ### How much does it cost to stay at The Level at Melia Villaitana? > As of 18 Sept 2025, prices found for a 1-night stay for 2 adults at The Level at Melia Villaitana on 1 Oct 2025 start from £156.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Benidorm-Hotels-The-Level-At-Melia-Villaitana.h1466579.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is The Level at Melia Villaitana pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at The Level at Melia Villaitana? > Self-parking is available for EUR 16 per day. ### What time is check-in at The Level at Melia Villaitana? > Check-in start time: 4 PM; check-in end time: noon. After-hours check-in is not available. ### What time is check-out at The Level at Melia Villaitana? > Checkout is at noon. ### Where is The Level at Melia Villaitana located? > Situated near the beach, this luxury hotel is within 3 miles (5 km) of Terra Natura, Llevant Beach and Poniente Beach. Villaitana Golf Course and Aqua Natura are also within 2 miles (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Level at Melia Villaitana Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.2 Location ### 8.2 Staff & service ### 7.6 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 50 8 - Good 20 6 - Okay 8 4 - Poor 5 2 - Terrible 3 ### 8/10 Good #### Terrence 12 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very pleasant 2 night stay out of season. ##### Terrence Stayed 2 nights in Dec 2024 ### 8/10 Good #### Simon 6 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel and super heated pool Great hotel, lovely heated pool and nice to enjoy the Level lounge but the buffet is very poor for vegetarians ##### Simon Stayed 1 night in Nov 2024 ### 2/10 Terrible #### Louise 28 May 2025 Disliked: Staff & service, amenities, property conditions & facilities Appalling service, cold food, staff rude, no spirits in the hotel, tv doesn’t work, water boiling- no cold water in room. Did not acknowledge any complaints - terrible experience even with a nice building - this is a 2 star hotel ##### Louise Stayed 3 nights in May 2025 ### 10/10 Excellent #### Anthony 9 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing room The level is worth the upgrade Food needs to be hotter ##### Anthony Stayed 6 nights in Feb 2025 ### 6/10 Okay #### Rafael 9 Aug 2023 Liked: Cleanliness Expecting better overall service ##### Rafael Stayed 2 nights in Aug 2023 ### 4/10 Poor #### Verified traveller 8 Aug 2022 Liked: Room comfort Disliked: Staff & service, property conditions & facilities #### Heavy overpriced and bad service Bring your own toilet paper. You will get two small rolls per day. If you need more, it takes min 2 hours for the staff to deliver… ##### Verified traveller Stayed 5 nights in Jul 2022 ### 6/10 Okay #### Mikael 18 Jun 2024 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Five-star…don’t think so The Level is not a five star hotel, it is a five star wannabe. The premises and facilitets are five-star, the staff at the reception is good, but the staff at the restaurants are a three at most. They are extremely slow. The only restaurant where you don’t have to wait at least twenty minutes for the bill, is at the buffet restaurant where you sign your bill as you order. And don’t get me started on the Head Waiter at the Italian venue ”Cosa Nostra”.The guy thinks he’s a rock star, but the only thing ”rock” about him is that he is most likely stoned… Finally…from a five-star hotel, I had expected to get a later check-out since we were playing the hotel’s golf course and would not be finnished at 12. The hotel was far from fully booked, but of course that could not be arranged… ##### Mikael Stayed 4 nights in Jun 2024 ### 4/10 Poor #### David 10 Jul 2024 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Website A la carte restaurants not open. We arrived to find none of the A La carte restaurants were open although advertised as open on the website. We were told on arrival we should have called in advance. We eat in The Level restaurant which was self service on the first day. The food was not what we had expected from a 5 star resort. You also had to like cats who seem to be encouraged to mingle with guests while eating. We spent most of the next day trying to arrange for an alternative venue to eat so didn’t make the best use of the facilities. We were both totally underwhelmed by the whole experience. On checking out the bill was incorrect and had it amended. Then to find an hour after we left that further charge had been added. We recorded a detailed complaint to Jose in the customer experience team and have been waiting a response. I had held off posting a response in the hope the Hotel would have at least contacted my wife and I with an apology. We played on the adjoining golf course which was great although when we arrived there wasn’t any food being served until 11am. ##### David Stayed 2 nights in Jun 2024 ### 8/10 Good #### Gemma 19 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort En general nuestra experiencia es buena , a excepción de la atención en recepción, pues se nos informó que el buffet botanic estaba cerrado 2 días al mediodía pero resultó estar cerrado de lunes a viernes . Estábamos en pensión completa y teníamos opción de comer a la carta en otros restaurantes, pero la recepcionista Thalía no nos daba la información, se lo dijimos nosotros porque era la tercera vez que nos alojábamos y lo sabíamos. Tampoco nos parece correcto tener que comer en el buffet mosaico ( 4 estrellas)cuando hemos pagado la pensión completa del de 5 estrellas . ##### Gemma Stayed 6 nights in Apr 2025 ### 10/10 Excellent #### José 13 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### José Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Claire 21 Oct 2024 ##### Claire Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Glenn Tore 11 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Glenn Tore Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Gemma 29 Jun 2024 ##### Gemma Stayed 7 nights in Jun 2024 ### 8/10 Good #### Verified traveller 7 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Mooie vormgeving, luxe qua ontbijt valt tegen Mooi vormgegeven hotel. 5-sterren, maar niet met een superluxe ontbijt. ##### Verified traveller Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Bercovich 26 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities very nice complex of 3 differents hotels wiht 5 star and 4 start hotel , including apartments.. nice view of the city mountian and see. ##### Bercovich Stayed 3 nights in Feb 2024 ### 6/10 Okay #### Iuliia 19 Feb 2024 Liked: Room comfort In general, the hotel needs rennovation and services to get better: medditeranean style is really cool and the territory is huge, but the terrace is not secured at all, your neighbor can just step over a low board and be on your terrace and if you are on the 1st or 2 floor, just in 3 m from you is a golf camp that you cant enjoy time on terrace and the golf ball could be dropped to your head. Room service works just till 00:00 and after that its impossible to get absolutely nothing, not food or drinks , not any kind of help or service. The spa is like a separate part but not part of the hotel, so to enjoy access to swim pool, sauna etc you have to be ready to pay extra. On the territory is few restaurants, but if you are planning to get a weekend escape be ready that just a buffet restaurant is open , nothing more. The room itself is ok, but TV even doesnt have option to connect devices , the hair dryer could be replaced for smtg not from 20 th Century, smell of canalization is also not pleasant in the bathroom and black marks around the bath, the fossets is already that old that the metalic cover is falling off. So, its nice to have this big hotel, but also , the Level of facilities and services could be better for this price and name of the hotel. ##### Iuliia Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Florin 11 Feb 2024 Liked: Staff & service, property conditions & facilities Muy bonito. Y volveré pronto. ##### Florin Stayed 2 nights in Feb 2024 ### 8/10 Good #### Morten 9 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Morten Stayed 3 nights in Dec 2023 ### 10/10 Excellent #### ANTONIO 8 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities ##### ANTONIO ### 6/10 Okay #### Kim 6 Apr 2023 Liked: Cleanliness Disliked: Staff & service ##### Kim Stayed 5 nights in Mar 2023 ### 8/10 Good #### Slavko 24 Feb 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfekte Anlage 👍 ##### Slavko Stayed 4 nights in Feb 2022 ### 4/10 Poor #### Ann-Jeanette, Frogner 2 Feb 2022 Liked: Cleanliness, staff & service Disliked: Amenities Flott hotell med gode senger. Men under lavsesong så var det mye arbeider på hotellet, så man følte man bodde på en byggeplass med mye støy. Vi ba om å få flytte rom - hvorav det neste morgen startet opp motorsag for kapping av trær der også…. Så vi endte med å forlate hotellet, da vi var på hotell nettopp for å kunne slappe av ifbm at huset vårt ble renovert. Samt at majoriteten av fasilitetene var stengt ned. : Ingen spabehandling, hovedbassenget ikke oppvarmet og frokostbuffet ble erstattet med liten cafe med begrenset utvalg til frokost. Servicen var god. Bra garasjeanlegg. Men hotellet skulle ha opplyst og gitt gjestene mulighet til å velge om de ønsket å bo i dette bråket! ##### Ann-Jeanette Stayed 2 nights in Jan 2022 ### 10/10 Excellent #### Stephen 18 Jan 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great hotel, have stayed many times, beds very comfortable. ##### Stephen Stayed 2 nights in Jan 2022 ### 8/10 Good #### Verified traveller 9 Dec 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Always enjoyable Visited meny times, always had a good time, bed comfortable. 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