Title: Magic Cristal Park Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Magic Cristal Park Family-friendly hotel with 2 restaurants and rooftop terrace ![Spa](https://images.trvl-media.com/lodging/1000000/930000/920800/920793/6712bc82.jpg?impolicy=resizecrop&rw=598&ra=fit) ![In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/930000/920800/920793/19e5c2e7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Games room](https://images.trvl-media.com/lodging/1000000/930000/920800/920793/35d99ab9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, pool loungers](https://images.trvl-media.com/lodging/1000000/930000/920800/920793/ebd0dcaf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/1000000/930000/920800/920793/91034463.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Magic Cristal Park places travelers in central Benidorm with family-friendly amenities. Kids love the playground and arcade, while adults enjoy the rooftop garden and poolside bar. Everyone benefits from in-room WiFi and the convenience of two on-site restaurants. 6.6 ## Popular amenities - All-inclusive - Bar - Breakfast available - 24/7 front desk - Pool - Parking available £65 includes taxes & fees 13 Oct - 14 Oct ## Room options ### Check availability for these dates # Tonight [Sept 18 - Sept 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-18&endDate=2025-09-19&selected=920793&PinnedHotelID=920793&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-18&endDate=2025-09-19&selected=920793&PinnedHotelID=920793&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sept 19 - Sept 20](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-20&selected=920793&PinnedHotelID=920793&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-20&selected=920793&PinnedHotelID=920793&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sept 19 - Sept 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=920793&PinnedHotelID=920793&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=920793&PinnedHotelID=920793&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Sept 26 - Sept 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=920793&PinnedHotelID=920793&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=920793&PinnedHotelID=920793&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 17 of 17 rooms ![In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/930000/920800/920793/19e5c2e7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Park View (2 adultos + 2 niños) ### Highlights Air conditioning Fridge Flat-screen TV Blackout curtains Private bathroom Coffee/tea maker Satellite channels In-room safe - 269 sq ft - Park view - Sleeps 4 - 2 Single Beds and 1 Double Sofa Bed ![In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/930000/920800/920793/98e506a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (2 adultos + 2 niños) ### Highlights Air conditioning Fridge Flat-screen TV Blackout curtains Private bathroom Coffee/tea maker Satellite channels In-room safe - 237 sq ft - Sleeps 4 - 2 Single Beds and 1 Double Sofa Bed ![In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/930000/920800/920793/98e506a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (3 adultos) ### Highlights Air conditioning Fridge Flat-screen TV Blackout curtains Private bathroom Coffee/tea maker Satellite channels In-room safe - 237 sq ft - Sleeps 3 - 2 Single Beds and 1 Large Single Sofa Bed ![In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/930000/920800/920793/4f76f15e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Double Room ### Highlights Air conditioning Fridge Flat-screen TV Blackout curtains Private bathroom Coffee/tea maker Satellite channels In-room safe - 183 sq ft - Sleeps 2 - 2 Single Beds ![In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/930000/920800/920793/19e5c2e7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Park View (2 adultos + 1 niño) ### Highlights Air conditioning Fridge Flat-screen TV Blackout curtains Private bathroom Coffee/tea maker Satellite channels In-room safe - 269 sq ft - Park view - Sleeps 3 - 2 Single Beds and 1 Single Sofa Bed ![In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/930000/920800/920793/19e5c2e7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Park View ### Highlights Air conditioning Fridge Flat-screen TV Blackout curtains Private bathroom Coffee/tea maker Satellite channels In-room safe - 269 sq ft - Park view - Sleeps 2 - 2 Single Beds and 1 Single Sofa Bed ![In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/930000/920800/920793/98e506a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (2 adultos + 1 niño) ### Highlights Air conditioning Fridge Flat-screen TV Blackout curtains Private bathroom Coffee/tea maker Satellite channels In-room safe - 237 sq ft - Sleeps 3 - 2 Single Beds and 1 Single Sofa Bed ![In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/930000/920800/920793/19e5c2e7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Park View (3 adultos) ### Highlights Air conditioning Fridge Flat-screen TV Blackout curtains Private bathroom Coffee/tea maker Satellite channels In-room safe - 269 sq ft - Park view - Sleeps 3 - 2 Single Beds and 1 Single Sofa Bed ![In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/930000/920800/920793/98e506a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (3 adultos + 1 niño) ### Highlights Air conditioning Fridge Flat-screen TV Blackout curtains Private bathroom Coffee/tea maker Satellite channels In-room safe - 237 sq ft - Sleeps 4 - 2 Single Beds and 1 Double Sofa Bed ![In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/930000/920800/920793/19e5c2e7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Park View (3 adultos + 1 niño) ### Highlights Air conditioning Fridge Flat-screen TV Blackout curtains Private bathroom Coffee/tea maker Satellite channels In-room safe - 269 sq ft - Park view - Sleeps 4 - 2 Single Beds and 1 Double Sofa Bed ![In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/930000/920800/920793/98e506a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (4 adultos) ### Highlights Air conditioning Fridge Flat-screen TV Blackout curtains Private bathroom Coffee/tea maker Satellite channels In-room safe - 237 sq ft - Sleeps 4 - 2 Single Beds and 1 Double Sofa Bed ![In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/930000/920800/920793/19e5c2e7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Park View (4 adultos) ### Highlights Air conditioning Fridge Flat-screen TV Blackout curtains Private bathroom Coffee/tea maker Satellite channels In-room safe - 269 sq ft - Park view - Sleeps 4 - 2 Single Beds and 1 Double Sofa Bed ![In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/930000/920800/920793/6a319f1a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Single Use ### Highlights Air conditioning Fridge Flat-screen TV Blackout curtains Private bathroom Coffee/tea maker Satellite channels In-room safe - 237 sq ft - Sleeps 1 - 1 Single Bed ![In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/930000/920800/920793/4f76f15e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Single Room ### Highlights Air conditioning Fridge Flat-screen TV Blackout curtains Private bathroom Coffee/tea maker Satellite channels In-room safe - 183 sq ft - Sleeps 1 - 1 Single Bed ![In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/930000/920800/920793/6a319f1a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (1 adulto + 1 niño) ### Highlights Air conditioning Fridge Flat-screen TV Blackout curtains Private bathroom Coffee/tea maker Satellite channels In-room safe - 237 sq ft - Sleeps 2 - 2 Single Beds and 1 Single Sofa Bed ![In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/930000/920800/920793/98e506a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room ### Highlights Air conditioning Fridge Flat-screen TV Blackout curtains Private bathroom Coffee/tea maker Satellite channels In-room safe - 237 sq ft - Sleeps 2 - 2 Single Beds OR 1 Double Bed ![In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/930000/920800/920793/6a319f1a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (1 adulto + 2 niños) ### Highlights Air conditioning Fridge Flat-screen TV Blackout curtains Private bathroom Coffee/tea maker Satellite channels In-room safe - 237 sq ft - Sleeps 3 - 2 Single Beds and 1 Single Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBenidorm-Hotels-Magic-Cristal-Park.h920793.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBenidorm-Hotels-Magic-Cristal-Park.h920793.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C38.53945%2C-0.13001&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=iR10h5Raej2HiuW2msNGeCGP-hg=) Avenida De Ruzafa, 14, Benidorm, Valencian Community, 03500 #### What's nearby - Benidorm City Hall - 5 min walk - 0.3 miles - Llevant Beach - 5 min walk - 0.3 miles - Malpas Beach - 6 min walk - 0.4 miles - Balcony of the Mediterranean - 10 min walk - 0.5 miles - Benidorm Palace - 6 min drive - 2.0 miles #### Getting around - Benidorm Tram Station - 13 min walk - La Vila Joiosa Tram Station - 26 min drive - Alicante (ALC-Alicante Intl.) - 39 min drive #### Restaurants - ‪Cafe Toulouse - ‬2 min walk - ‪El Puente - ‬4 min walk - ‪El Café De Axel - ‬2 min walk - ‪Pulpo Pirata - ‬1 min walk - ‪cafe troyano - ‬3 min walk ## About this property ### Magic Cristal Park Family-friendly hotel near Llevant Beach Consider a stay at Magic Cristal Park and take advantage of a poolside bar, a rooftop terrace and a garden. Enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a playground and an arcade/games room. Other perks at this hotel include: - An indoor pool and a children's pool, along with sunloungers - Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station - Tour/ticket information, a 24-hour front desk and concierge services - A lift, multilingual staff and a banquet hall Room features All 453 rooms include comforts such as air conditioning, as well as perks such as free WiFi and safes. More conveniences in all rooms include: - Bathrooms with baths and free toiletries - 52-inch flat-screen TVs with cable channels - LED light bulbs, fridges and coffee/tea makers ### All-inclusive details All-inclusive room rates at Magic Cristal Park are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply). ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Parking on site (EUR 15 per night) ### Food and drink - Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 20 for adults and EUR 10 for children - 2 restaurants - A bar/lounge - A poolside bar - Snack bar/deli ### Things to do - Arcade/game room - Billiards/pool table - Children's pool - Free children's club - Indoor pool - Playground ### Family friendly - Arcade/game room - Children's pool - Free children's club - In-room refrigerator - Indoor pool - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk - Vending machine - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Outdoors - Garden - Pool loungers - Rooftop terrace ### Accessibility - Lift ### More - 7 floors - At least 80% lighting from LEDs - Banquet hall - Biodegradable drinking straws available - Comprehensive recycling policy - Local culture and ecosystem education - Locally-owned and organised tours and activities - No plastic drinking straws - No plastic water bottles - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bathtub - Free toiletries - Hair dryer (on request) - Private bathroom - Towels provided ### Entertainment - 52-inch flat-screen TV with cable/satellite channels ### Food and drink - Coffee/tea maker - Refrigerator ### More - Air conditioning - Energy-saving switches in guestrooms - Iron/ironing board on request - LED lighting - Mobile key entry - Phone - Safe ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: midnight Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 15 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are available for EUR 6 per night ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: EUR 75 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 10 for children - Self-parking fee: EUR 15 per night - Crib (infant bed) fee: EUR 6 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards and debit cards; cash is not accepted Cashless transactions are available On-site parties or group events are strictly prohibited This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on 25 December A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December A fee for a mandatory Valentine's Day gala dinner is included in the total price displayed for stays on 14 February Only registered guests are allowed in the guestrooms ### Property is also known as Cristal Park Cristal Park Magic Magic Cristal Magic Cristal Park Magic Cristal Park Benidorm Magic Cristal Park Hotel Magic Cristal Park Hotel Benidorm Cristal Park Benidorm Hotel Magic Cristal Park Cristal Park Benidorm Hotel Magic Cristal Park Magic Cristal Park Hotel Magic Cristal Park Benidorm Magic Cristal Park Hotel Benidorm ## Frequently asked questions ### Does Magic Cristal Park have a pool? > Yes, this property has an indoor pool and a children's pool. ### How much does it cost to stay at Magic Cristal Park? > As of 18 Sept 2025, prices found for a 1-night stay for 2 adults at Magic Cristal Park on 13 Oct 2025 start from £64.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Benidorm-Hotels-Magic-Cristal-Park.h920793.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Magic Cristal Park pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Magic Cristal Park? > Self-parking is available for EUR 15 per night. ### What time is check-in at Magic Cristal Park? > Check-in start time: 4:00 PM; check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Magic Cristal Park? > Checkout is at noon. ### Are there all-inclusive benefits at Magic Cristal Park? > Some rate plans available at this hotel are all-inclusive. ### Where is Magic Cristal Park located? > This family-friendly Benidorm hotel is located near the beach, within a 10-minute walk of L'Aiguera Park, Llevant Beach and Poniente Beach. Cala de Finestrat is 2.7 mi (4.3 km) away. Benidorm Tram Station is 13 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Magic Cristal Park Reviews 6.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.0 Cleanliness ### 7.8 Location ### 7.2 Staff & service ### 6.8 Eco-friendliness ### 6.0 Property conditions & facilities 10 - Excellent 22 8 - Good 36 6 - Okay 33 4 - Poor 13 2 - Terrible 18 ### 6/10 Okay #### Simon 24 Aug 2025 Liked: Cleanliness, staff & service, amenities To long a wait for service in bar to small for the amount of customers Not enough seating outside for the amount of geusts ##### Simon Stayed 7 nights in Aug 2025 ### 4/10 Poor #### Mantas 25 May 2025 Disliked: Staff & service, property conditions & facilities, room comfort #### Worst hotel Worst hotel i visited. Food bad and always the same,room service steals if you leave anything valuable. Reception workers barely speak english and not service minded. Shower don’t have proper cabin so floor is always full of water after using it. Rooms very old,pleds are from very hard material and awfull. Place is old and full of pensionist people. this is no way 3 stars hotel maximum 2 the only + is the location. ##### Mantas Stayed 7 nights in May 2025 ### 4/10 Poor #### Caroll 2 Jul 2024 Disliked: Cleanliness, staff & service, property conditions & facilities When arrived at hotel on Saturday night system was ##### Caroll Stayed 3 nights in Jun 2024 ### 6/10 Okay #### Brian 5 Jun 2024 Liked: Cleanliness #### Reasonable Hotel was ok we had to change our room at first due to patio door held together with cardboard but second room was fine Only had breakfast but food was reasonable Good position for the old town ##### Brian Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### John 7 Jun 2024 Liked: Cleanliness, staff & service The property needs updating but it’s a great base for the old town. Staff work very hard and I would recommend ##### John Stayed 4 nights in Jun 2024 ### 2/10 Terrible #### Tracey 25 Jul 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel is the worst place I’ve ever stayed. Never ever again. ##### Tracey Stayed 7 nights in Jul 2022 ### 6/10 Okay #### Verified traveller 1 Nov 2022 #### Just about average and worth the money Magic park is just ok. It's enough for just what you need. Reception check in was long-winded, and the queues long. As for the bar, the same tinny little bar with 2/3 people serving at the busy time. Average 10min queue for drinks. Rooms tiny and basic, but cheap and cheerful. Myself and friends go Benidorm every year, doubt if we'll be going back to this hotel ##### Verified traveller Stayed 3 nights in Oct 2022 ### 8/10 Good #### Robert 26 Jun 2024 Liked: Cleanliness, room comfort #### You get what you pay for Reception staff could be better only 1 fully trained duringbthe day over staff ask her she leaves her customers so double the time to get sorted. If you need tomgo reception dont go 2pm to 6pm folk are checking in, you might miss your holiday its that slow. The lifts are a nightmare during breakfast, meal times only 4. Pool area qnd bars are well staffed apart from need a permanent life guard qnd despite adequate signage parents dont no the qge of there toddlers when no under 16s in jacuzzi tub, The room was clean, maid did a fantastic job every day bed was comfy, The food was more miss than hit but edible. Just. ##### Robert Stayed 5 nights in Jun 2024 ### 6/10 Okay #### John 30 Jul 2023 Liked: Cleanliness #### Problems Would have said it was value for money clean good food but we had a couple of issues. One the patio door didnt lock it was reported twice but not fixed so we didnt feel safe. Two we had an issue with them not paying back 20€ deposit for two glasses for the pool area. Room clean but part of the door not locking was due to the aircon.... see photos ![](https://a.travel-assets.com/ugc/hotel-reviews/F3A2C56F3B6F02C3E3C164FCF5AB87B7271985461690718502419.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1430733BD3DF215E03C568F984903A240FB30A991690718503034.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### John Stayed 4 nights in Jul 2023 ### 2/10 Terrible #### Jennifer 4 Apr 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Outdated Room and Rude Receptionist The room I stayed in was very outdated, with lots of damages, when I went to reception to raise my concerns the receptionist became very frustrated and started to bang things around, due to my balcony not closing properly I as for a complimentary safe as I was on a level that anyone could break into he was then even more annoyed and wanted to me to sign a form to say I would not complain again. It was not worth the money. Additionally the buffet area was not appealing and had a strong odor. It was a horrible experience. ![](https://a.travel-assets.com/ugc/hotel-reviews/053FA8119F1CAEFE743FA0CCBE87C901F2EAB8871712242965095.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/A00556375E51559C6F3A19381D19570ADECC2B2D1712242964633.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/FDEBF6767F83A25BC30251B05614B83D78AA4E901712242964344.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/29E6131D6606C19640A0F87B9754761F0B0CF1891712242964805.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jennifer Stayed 4 nights in Oct 2023 ### 6/10 Okay #### Verified traveller 10 Jan 2023 Liked: Cleanliness, staff & service #### Ok for a budget but could be improved. First impressions count - a 50 minute queue to Check-In followed by a long winded process where we had to email our booking details to the hotel. Make sure you have We also had to pay a Euro deposit to use a plastic cup at the rooftop pool bar, this seemed to confuse some people. Long wait for the slow and old lifts - they need replacing, we walked 7 flights of stairs several times a day. The all inclusive options were poor. We chose to go and eat away from the hotel instead on most days. The snack menu in between the meal times was barely worth the effort. At the pool bar they had just one flavour of crisps in a box and peanuts. That was it, no hot food snacks. On the roof there is a reasonably sized area with sunbeds. A nice sun trap. The only down side we had were kids who kept playing football around the sunbeds unsupervised by parents. They even lost a ball over the side which probably landed on the roadside below. Please BAN ball games on the roof, or designate this an adult only area so that the space can be enjoyed. Our room was fairly clean though we had an inward view which also had no mobile signal. WiFi was terrible and unusable most of the time. The hotel has potential, invest in new lifts, new WiFi, improve the food and modernise the slow check-in process, and it could be so much better, even for a cheap budget hotel. The staff are great and do a good job Would we return? Based on this stay, unfortunately no. We'd pay a little more to stay elsewhere. ![](https://a.travel-assets.com/ugc/hotel-reviews/2E39BE179868FBD0336CFAFA6C87AAB40497FDAC1673363195684.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7E7336BC076F371229A10BC3415FEC3D9382EDB81673363194223.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2729143F5090983C3D570EF4537BD169CD32908E1673363202351.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/EC04BAA8104BA7D4E1C01BC9F2CB120B67EFB1301673363194803.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 7 nights in Jan 2023 ### 6/10 Okay #### Diego 9 Sept 2025 Liked: Cleanliness, staff & service El alojamiento estuvo bien, la habitación buena, pero la comida muy repetitiva siempre lo mismo, el gimnasio estaba cerrado, la sala de TV también cerrada y uno de los ascensores lleva roto más de un mes, los trabajadores han sido todos geniales sobre todo el socorrista y los camareros del bar, muy atentos con los niños lo mejor del hotel sin duda. ##### Diego Stayed 4 nights in Sep 2025 ### 2/10 Terrible #### Naia 3 Aug 2025 ##### Naia Stayed 1 night in Jul 2025 ### 8/10 Good #### Daniella 9 Jun 2025 Liked: Cleanliness, staff & service Det var bra. Städningen var helt okej. Fick nya handdukar vid behov. Hade önskat mer alternativ till frukost, men det fanns inget att klaga på. Gångavstånd till det mesta. ##### Daniella Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Petri 15 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Kiva loma. Hotellin sijainti huippupaikalla vanhankaupungin pohjoispuolella,lyhyen kävelymatkan päässä.Kiva puisto vierassä.Sängyt todella hyvät kolmella erikokoisella tyynyllä.Lämmitetty uima-allas katolla.Meillä oli yhdeksän päivän loma täysihoidolla johon kuului kolme ruokailua(hyvät ruoat ja laaja valikoima).Juomat kuuluivat myös hintaan eli oluet,viinit ja jopa cocktailit. Suosittelemme ehdottomasti.Ja palaamme tänne uudestaan. ##### Petri Stayed 9 nights in Mar 2025 ### 6/10 Okay #### ENRIQUE 5 Jan 2025 Liked: Cleanliness, staff & service Disliked: Room comfort #### De más a menos. La estancia empezó bien. La habitación correcta, el personal de comedor muy bien, las instalaciones adecuadas,... El problema está en que hay muchos clientes y en recepción y sobretodo los ascensores son insuficientes por momentos. La última noche fue un desastre, había una avería cerca de nuestra habitación, pero no en ella. Estuvieron llamando y entrando al baño 4 o 5 veces al largo de la noche. No pudimos dormir y ni siquiera se didculparon por las molestias. En fin, de una nota de 8 paso a 5. ![](https://a.travel-assets.com/ugc/hotel-reviews/012CA4C48AA0585F8207B56E4D24400B501D68CA1736085159995.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### ENRIQUE Stayed 3 nights in Dec 2024 ### 6/10 Okay #### Zillah 5 Jan 2025 Disliked: Cleanliness, property conditions & facilities ##### Zillah Stayed 3 nights in Dec 2024 ### 8/10 Good #### Verified traveller 18 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Oscar 13 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities ##### Oscar Stayed 3 nights in Dec 2024 ### 2/10 Terrible #### Jennifer 10 Dec 2024 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities #### Horrible, no volveremos Conocíamos el hotel de otras ocasiones pero nunca ha estado tan mal como en esta ocasión. Comida mala, platos sucios, camareros antipáticos, teníamos que limpiarnos las mesas para poder comer, falta de tronas, no respetan los horarios de comidas( poca y mala comida y antes de la hora recogían). No volveremos. ##### Jennifer Stayed 3 nights in Dec 2024 ### 8/10 Good #### rebeca 21 Jul 2024 Liked: Cleanliness, staff & service ##### rebeca Stayed 6 nights in Jul 2024 ### 2/10 Terrible #### Anissa 14 Jul 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Aucun personnel ne parle français les chambres une catastrophe très bruyant on dirait que les chambre son avec aucune cloison tellement on entend les voisins de chambre ##### Anissa Stayed 1 night in Jul 2024 ### 4/10 Poor #### Andrea 7 Jul 2024 ##### Andrea Stayed 1 night in Jul 2024 ### 6/10 Okay #### Luis Miguel 18 May 2024 Liked: Staff & service Disliked: Cleanliness ##### Luis Miguel Stayed 2 nights in May 2024 ### 6/10 Okay #### LOURDES 6 May 2024 Liked: Staff & service, room comfort Disliked: Property conditions & facilities #### Hotel bien situado En la entrada al hotel hubo un poco de caos para el Check In. La habitación tenía algunas cosas que no funcionaban, las lamparitas del cabecero de la cama, había un enchufe un poco descolgado de la pared. También nos dio problemillas a la hora de abrir con la tarjeta, tuvimos que bajar varias veces a que nos codificaran una de ellas. Si le pongo un 10 a los colchones, muy cómodos. La limpieza bien, el detalle en la habitación de tener Té y café, genial, Por otro lado los ascensores, uno estaba averiado, había 4 en total y los 3 restantes estaban casi siempre ocupados, menos mal que nos tocó en la primera planta y subíamos y bajábamos andando. La azotea está muy bien, se está muy a gusto, al igual que el solarium. Muy céntrico, todo pilla muy a mano. La animación bien, tanto en el salón La Noche como en el Magic Café. El personal muy bien en general. ##### LOURDES Stayed 4 nights in Apr 2024 ## Expedia's Latest Trends ### Hotels > [One Shot Reina Victoria](https://www.expedia.co.uk/Valencia-Hotels-One-Shot-Palacio-Reina-Victoria-04-Hotel.h520760.Hotel-Information) > > [Senator Gandia Hotel](https://www.expedia.co.uk/Gandia-Hotels-Senator-Gandia-Spa-Hotel.h60873333.Hotel-Information) > > [Hotel Primus Valencia](https://www.expedia.co.uk/Valencia-Hotels-Hotel-Primus-Valencia.h1682538.Hotel-Information) > > [Hotel Montepiedra](https://www.expedia.co.uk/Orihuela-Hotels-Hotel-Montepiedra.h2483673.Hotel-Information) > > [The Level at Melia Alicante - Adults Only](https://www.expedia.co.uk/Alicante-Hotels-The-Level-At-Melia-Alicante-Adults-Only.h31784557.Hotel-Information) > > [Hospes Palau de la Mar, Valencia, a Member of Design Hotels](https://www.expedia.co.uk/Valencia-Hotels-Hotel-Hospes-Palau-De-La-Mar.h1085068.Hotel-Information) > > [The Westin Valencia](https://www.expedia.co.uk/Valencia-Hotels-The-Westin-Valencia.h1497836.Hotel-Information) > > [Hotel Maya](https://www.expedia.co.uk/Alicante-Hotels-Hotel-Maya.h1506200.Hotel-Information) > > [MYR Marqués House Hotel](https://www.expedia.co.uk/Valencia-Hotels-Hotel-Marques-House.h23240919.Hotel-Information) > > [Occidental Alicante](https://www.expedia.co.uk/Alicante-Hotels-Occidental-Alicante.h189440.Hotel-Information) > > [Hotel Servigroup La Zenia](https://www.expedia.co.uk/Orihuela-Hotels-Hotel-Servigroup-La-Zenia.h919948.Hotel-Information) > > [INNSiDE by Meliá Alicante Porta Maris](https://www.expedia.co.uk/Alicante-Hotels-INNSiDE-By-Melia-Alicante-Porta-Maris.h1671493.Hotel-Information) > > [Our Lovely Penthouse with Private Roof Top Terrace!](https://www.expedia.co.uk/Valencia-Hotels-Our-Lovely-Penthouse-With-Private-Roof-Top-Terrace.h36090964.Hotel-Information) > > [AC Hotel Alicante by Marriott](https://www.expedia.co.uk/Alicante-Hotels-AC-Hotel-Alicante-By-Marriott.h1407699.Hotel-Information) > > [Hotel Las Arenas Balneario Resort](https://www.expedia.co.uk/Valencia-Hotels-Hotel-Las-Arenas-Balneario-Resort.h1190502.Hotel-Information) > > [SH Valencia Palace Hotel](https://www.expedia.co.uk/Valencia-Hotels-SH-Valencia-Palace-Hotel.h525767.Hotel-Information) > > [Casa Alberola Alicante, Curio Collection by Hilton](https://www.expedia.co.uk/Alicante-Hotels-Curio-Collection-By-Hilton-Alicante.h39223598.Hotel-Information) > > [Caro Hotel](https://www.expedia.co.uk/Valencia-Hotels-Caro-Hotel.h4891772.Hotel-Information) > > [Senator Parque Central Hotel](https://www.expedia.co.uk/Valencia-Hotels-Senator-Parque-Central-Hotel.h598322.Hotel-Information) > > [Villa Luz Family Gourmet](https://www.expedia.co.uk/Gandia-Hotels-Villa-Luz-Family-Gourmet-All-Exclusive.h32532014.Hotel-Information) > > [The Valentia Corretgería](https://www.expedia.co.uk/Valencia-Hotels-The-Valentia-Corretgeria.h91318793.Hotel-Information) > > [Hotel Alicante Gran Sol, Affiliated by Meliá](https://www.expedia.co.uk/Alicante-Hotels-Hotel-Alicante-Gran-Sol.h8941.Hotel-Information) > > [Only YOU Hotel Valencia](https://www.expedia.co.uk/Valencia-Hotels-Only-YOU-Hotel-Valencia.h22014.Hotel-Information) > > [Melia Alicante](https://www.expedia.co.uk/Alicante-Hotels-Melia-Alicante.h15956.Hotel-Information) > > [SOLYMAR Gran Hotel](https://www.expedia.co.uk/Calpe-Hotels-Gran-Hotel-Sol-Y-Mar.h1730212.Hotel-Information) > > [Hospes Amérigo, Alicante, a Member of Design Hotels](https://www.expedia.co.uk/Alicante-Hotels-Hotel-Hospes-Amerigo.h1101450.Hotel-Information) > > [Hotel Port Alicante City & Beach](https://www.expedia.co.uk/Alicante-Hotels-Port-Hotel-Alicante-Playa-De-San-Juan.h64005.Hotel-Information) > > [Hotel Neptuno Playa & Spa](https://www.expedia.co.uk/Valencia-Hotels-Hotel-Neptuno.h1171098.Hotel-Information) > > [Barcelo Valencia Hotel](https://www.expedia.co.uk/Valencia-Hotels-Barcelo-Valencia-Hotel.h1376275.Hotel-Information) > > [Melia Valencia](https://www.expedia.co.uk/Valencia-Hotels-Melia-Valencia.h1449344.Hotel-Information)